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Still being asked to upgrade after purchasing premium

tomrosenbloom — Tue, 04 Mar 2025 12:18:25 +0000

I purchase premium but still seeing ‘Anti-Spam by CleanTalk trial period ends, please upgrade to next year!’ I clicked ‘Synchronise with Cloud’, message is still there. Really annoying. Anyone know what’s going on here?

Unable to Reply to Support Ticket – Developer Account Issue

mfrankiewicz — Mon, 03 Mar 2025 09:16:57 +0000

Hi,

I’m the developer of the Consent Mode Banner plugin, and I’m currently unable to reply to a support ticket regarding my plugin. It seems like my developer account (@tagconcierge) might be restricted or blocked from posting responses.

When I try to reply, I don’t see any option to submit a message. I’ve checked my account settings, but everything appears normal. Has anyone experienced a similar issue? Is there a way to verify if my account has been flagged or restricted?

I’d really appreciate any guidance on how to resolve this, as I need to assist a user with a support request.

Thanks in advance for your help!

Best,
Micha?

MailPoet is reviewing your subscription

George Efstratiou — Sat, 01 Mar 2025 16:44:31 +0000

Hi i wait almost 7 days mailpoet to activate my subscription.

Is something wrong?

Cannot Disconnect Square Account

ResQTek — Fri, 28 Feb 2025 20:52:38 +0000

I am inside WordPress trying to disconnect my Square account from WP Easy Pay settings.
The page turns white and says “Not Authorized” at the top when the Disconnect button is clicked.
Is there a manual way to disconnect the square account?

thank you.

Add billing_phone modification to the account page

yangjingjing — Mon, 24 Feb 2025 06:10:33 +0000

I added a phone input when registering. But when I made modifications in the account, I couldn’t save it. This phone is using the billing_phone field.

Account Icon/button on header doesn’t have a link for logged in users

Serafín Danessa — Tue, 18 Feb 2025 12:17:09 +0000

Hey there,

After one of the last few versions, the Account icon in the header doesn’t get linked for logged-in users (It works fine for visitors/logged-out).

After some debugging, I can see that on the file /astra/inc/builder/controllers/class-astra-builder-ui-controller.php, around line 427, it calls to an option that doesn’t exist on the theme (‘header-account-action-menu-display-on’).

$show_menu    = astra_get_option( 'header-account-action-menu-display-on' );
[...]
if ( 'hover' === $show_menu ) {
	$link_href = ( '' !== $link_url ) ? 'href=' . esc_url( $link_url ) : '';
}

As a result, the link doesn’t get filled for logged users. Maybe it’s an old option that was removed, or something from Astra Pro?

We confirmed this by running a brand new install, with only Astra.

Is this a known bug, or you have any idea if this will get solved?
We have patched the code temporarily, but this is of course not a sustainable option.

Thanks!

remove social fields from account details

petesavva — Thu, 13 Feb 2025 06:41:54 +0000

good evening,

how can i remove the social links in the account details page? i looked at form-edit-account.php with no luck.

thank you.

Lizenz?

schweg — Sun, 26 Jan 2025 09:10:14 +0000

Wie kann ich meine Lizenz erneuern

Quite a few problems: Cart, Account, Filters all not working

yetanotherwebdevnoob — Fri, 10 Jan 2025 09:29:26 +0000

I upgraded to Pro to get some better features but a few of them don’t seem to be working. I watched the tutorial video a couple times and just can’t seem to find what I’m doing wrong… I know this isn’t the best guide to my problem so I’m going to follow your advice in other posts and just email the requested data straight away! Cart isn’t working, user account isn’t working, product filters don’t actually filter products, product search shows no results…

Thanks!

Failed to retrieve account session. Please try again later.

dynamitas — Thu, 09 Jan 2025 05:56:51 +0000

Hey guys, I’ve been facing an issue with WooCommerce Payments, can’t continue with this step:

After entering the requested details, I receive this error:

Here’s what I’ve tried to do:
– Install Jetpack, connect & reconnect (mentioned solution here)
– Downgrade WP Core from 6.7.1 to 6.6.2
– Enabled Legacy REST API
– Changed PHP version to 8.2, 8.0, 7.4
– Using the latest WooCommerce plugins and extensions

No error logs appear inside the WooCommerce > Status > Logs, only this one inside debug.log:

PHP Deprecated: Hook woocommerce_rest_api_option_permissions is deprecated since version 6.3.0 with no alternative available. in /home/u929254612/domains/modded.lt/public_html/wp-includes/functions.php on line 6085
Error checking in buffer: There are no checked out buffers

Let me know if I can provide any other data for you.