I deactivated my plugins one by one and my admin access only returned when I deactivated either the MailPoet plugin or the Wp Statistics plugin.

I’ve installed the Beta version which returned the same error.

Please advise on what steps I should take to further troubleshoot this problem.

Thanks in advance,

Sheldon

I deactivated my plugins one by one and my admin access only returned when I deactivated the MailPoet plugin.

Please advise on what steps I should take to further troubleshoot this problem.

Thanks in advance,

Sheldon

Can you please develop a handy option to grant outsiders selective admin access to staging websites?

Can anyone advise on how to manage this issue, or provide some help to fix?

Thanks

A few weeks ago, my site was fine in the evening, but then when I got into work in the morning I found that the admin account no longer had administrative rights. I fixed it using MySQL and this post https://www.ads-software.com/support/topic/cant-access-admin-page-23/#post-8525486

I did some initial research and wasn’t able to determine a cause. It was suggested that maybe a plugin updated and it messed things up, and I figured if it was a one-time thing, then I could deal with that.

Then the same thing happened last night. Specifically the admin had been switched to the subscriber role (the first time, admin had been switched to something unique, like someone had manually toggled this right here and that right there). But I can assure you that no one was doing any updates last night.

This morning, I reset admin’s privileges again using MySQL, updated all my plugins (they were mostly up to date) and reinstalled WordPress.

Here is some of my system settings:

WordPress
Site URL https://kingstonnexus.ca
Home URL https://kingstonnexus.ca
WP Version 4.7.5
WP Multisite No
WP Language en_CA
WP Debug Mode No
WP Active Plugins 25
WP Max Upload Size 64 MB
WP Memory Limit 40M
WP Timezone America/Toronto (UTC-04:00)
Server
PHP Version 5.6.29
Software Apache
Settings
Version 4.0.3
DB Version 1
Tickets Slug order
Products Slug product
Multiple Products Enabled
Registration Status Open
Registration Page Default
Uploads Folder The upload folder doesn't exist but can be created
Allowed File Types .jpg, .jpeg, .png, .gif, .pdf, .doc, .docx, .ppt, .pptx, .pps, .ppsx, .odt, .xls, .xlsx, .mp3, .m4a, .ogg, .wav, .mp4, .m4v, .mov, .wmv, .avi, .mpg, .ogv, .3gp, .3g2, .zip
WYSIWYG On Front Yes
Plugins
Installed Advanced Database Cleaner by Younes JFR. version 2.0.0,
Akismet Anti-Spam by Automattic version 3.3.2,
Awesome Flickr Gallery by Ronak Gandhi version 3.5.5,
Awesome Support: Custom Status by Awesome Support version 1.0.2,
Awesome Support by Awesome Support Team version 4.0.3,
Business Profile by Theme of the Crop version 1.1.4,
Events Manager Pro by NetWebLogic version 2.4.4.2,
Events Manager by Marcus Sykes version 5.7.2,
Jetpack by WordPress.com by Automattic version 4.9,
Logo Carousel by Sleepless Developers version 1.7.4,
MailChimp for WordPress by ibericode version 4.1.3,
NEXUS - Awesome Support user role fix by Kingston Gaming Nexus version ,
NEXUS - Events Feed by Kingston Gaming Nexus version ,
NEXUS - Front End Support by Kingston Gaming Nexus version ,
NEXUS - Publicize Events by Kingston Gaming Nexus version ,
NEXUS - Change Support Slug by Kingston Gaming Nexus version ,
NEXUS - Support Type by Kingston Gaming Nexus version ,
User Role Editor by Vladimir Garagulya version 4.33,
Username Changer by Daniel J Griffiths version 3.1.0,
WP Cron Cleaner by Younes JFR. version 1.0.0,
WP FullCalendar by Marcus Sykes version 1.2,
WP-SpamShield by Scott Allen version 1.9.11,
WP Super Cache by Automattic version 1.4.9,
WP to Buffer by WP Zinc version 3.2.7,
NextGEN Gallery by Imagely version 2.2.3
Theme
Theme Name: Nexus
Theme Version: 1.0.0
Theme Author URL: https://themeisle.com
Is Child Theme: Yes
Parent Theme Name: Zerif PRO
Parent Theme Version: 1.8.4.9
Parent Theme Author URL: https://themeisle.com


Note that I’m now going to go ahead and uninstall User Role Editor and change the admin password, but if anyone can think of anything else I should do to make this not happen again, I’d appreciate the help!

I am posting this from a new account as I cannot access my old account anymore and any password resets do not work.

With all the awesome people here, if anyone can help me, I would be eternally grateful!

I seem to lose admin privileges every time i change order status under Woocommerce. I tried to contact Woocommerce, but i’d have to buy something to contact them, which sucks.

So I have to constantly go to my Hosting website to change the ‘wp_capabilities’ all the time to ‘admin’ not customer.

Also my anniscrafts account is a new one I had to make into admin as my original account was playing up when I first opened my website.

Could you please help me to find out what the issue is?

I seem to lose admin privileges every time i change order status under Woocommerce. I tried to contact Woocommerce, but i’d have to buy something to contact them, which sucks.

So I have to constantly go to my Hosting website to change the ‘wp_capabilities’ all the time to ‘admin’ not customer.

Also my anniscrafts account is a new one I had to make into admin as my original account was playing up when I first opened my website.

Could you please help me to find out what the issue is?

just after upgrading WP to 4.4.2 it appears a new user interface, with some colors at the index to the left, but the left menu only allows me to create a new post, and similar thing, but “pages”, or “plugins” and many others dissapeared!!

So, now i do not have the privileges of an administrator.

It is not an issue with recovering admin password, because i am administrator!
i created throug phpmyadmin an admin user, but same thing.

I disactived plugins trhough cpanel changing the plugins” file name in WP, but same thing.

Can you help? I have no idea how to solve this

Thanks