THANK YOU Rodrigo! Thank you Judge.me!

The App, Plugins and WordPress is all updated to its latest version.

Please help me in resolving this.

Thank You

In this example, the user has chosen several products by selecting the quantity and it’s easy to understand what actually belongs to the cart:

https://drive.google.com/file/d/1FiRiOenzgkW1bFrhrr-JDsuVMbcWiGkR/view?usp=sharing

However, the same order from the app is unmanageable because there’s nothing indicating that the list of products below belongs to the cart:

https://drive.google.com/file/d/1JoNP0uKV2RzhdZWhURi6J4qgcD57pdFe/view?usp=drive_link

How can this problem be solved?

Thank you.

What we are trying to do:

• Create a user role for someone to log in to the site and only be able to mark attendees as checked in (or not checked in) for an event.
• This would be an alternative to using the app to check in guests, so organizers can see a final attendee count on a desktop computer.

In referencing these pages of your documentation:

• https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/
• https://theeventscalendar.com/knowledgebase/roles-and-permissions-with-the-events-calendar/

We have installed and activated the User Role Editor plugin.

In the WordPress dashboard, we navigated to Users > User Role Editor

We created a new role, “Ticket Checker” (ID ticket_checker)

Using “quick filter,” we searched for the capability, “tribe_manage_attendees” (per your documentation). It does not come up.

We searched for “read” but nothing related to attendees comes up.

The option to read “private” events is there, but this is not useful to us, because we have public events.

We searched for “event” but this only brings up the capabilities of editing, publishing or deleting “tribe events.”

We searched for “attend…” and nothing came up.

We searched for “ticket” and nothing came up.

In all of the above searches, we also selected “Show deprecated capabilities.”

Can you tell us what we need to select (and update) in the User Role Editor plugin so that our event organizers can only check in attendees through our website, without having access to any other editing capabilities?

Note: Event organizers equals the “Ticket Checker” role in the context of this request.

We particularly want to avoid:

• Allowing users to edit any posts, including Events, or any event taxonomies (e.g. venues, categories, organizers, etc.)
• Allowing users to edit any orders (including WooCommerce orders).

Ideally, they should ONLY be able to log in to the site, navigate to “Attendees” and check people in as they arrive at the door. This would then also update the attendee list on everyone’s phones when multiple people are checking in attendees through the app.

Is this possible?

*We have a non-profit license for Event Tickets Plus. We are not eligible for support through your main support channel. If you feel this is an issue that we are not allowed support with, please take this as a feature request or a report that your documentation needs to be updated.