- Why are my emails sent to attendees sent from [email protected]? My email settings in EventPrime don’t use this address
- Is it possible to have a page showing emails sent to attendees per event? It’s very disconcerting not having any record of these emails
Email sending failed. Please see error messages below:
- Please supply a valid email format.’
Even though I tried various formats to send the email.
How can I make it work?? The page is when you click an event booking and then click send email
]]>Selecting “Allow Brining More People” and “Minimum of Attendees” or “Minimum of Booking” does not appear to have any impact. ]]>
I really need a way to export all events and their attendees in bulk each month. Currently, I’m forced to do this one event at a time, which is extremely time-consuming. Is there an easier method available? We manage numerous events each month, each with many attendees.
I’d like to have:
Event Name, Event Date, Order ID, Order Status, Ticket Holder Name, Ticket Holder Email Address, Purchaser Name, Purchaser Email Address.
Thanks
Mike
In my link, you will see 3 tickets. All are for testing and so I am not worried about the prices or anything like that. My focus is the ‘Log in to purchase’ button. When I click on that link, it goes to WordPress stock login in page. Please note that I will be creating a custom login. The custom login page will have a few extra fields which are ‘First Name’, ‘Last Name’, and ‘Phone’.
Now back to the admin Tickets -> Attendees. There I will see a list of attendees. Under ‘Attendees Information’/.
My question is this: Will the ‘Phone’ field be displayed within the Attendees list?
Thank you.
I have read this request where it’s mentioned the team would look into it: https://www.ads-software.com/support/topic/bulk-add-attendees-manually/
I have a few follow-up questions:
- Has this been implemented / is on the roadmap in 2024?
- Is there a page or a place where feature requests such as this one can be followed up by the users?
- Is there a hook currently that we can leverage for our purpose?
Thanks.
]]>Unfortunately, there are many inconsistencies that make the current version (4.0.3) unfit for production use. Here are examples:
- Location management: sometimes, you edit the location and it isn’t saved. You can do it as many times as you want and it just won’t save for that event. The only solution I’ve found is to do a minor edit to the description and then it will save.
- Event URL: unable to change an event URL. I couldn’t find a workaround for this one.
- Attendee management: this is when it gets REALLY BAD
If I add attendees via the back-end, they are counted twice on the front end. Then I went to the front-end and was able to overbook the event. So I removed events from the back-end, and the count on the front-end remained the same. Worst of all, different components of the plugin take attendee count information from different pieces of information: either the number of sales (Woocommerce), a database tag, or the count of attendees.
I have been trying to use the pro version for about two weeks and there is one bug after another; I have reported five and I have stopped reporting new ones for now, for lack of time. At the beginning, support was helpful, but I haven’t heard back from them in two days.
All in all, I hope they can fix all this and give the good product design the code it deserves.
]]>Is there any way of logging these emails? I still don’t know why mine never reached the attendees.
]]>