We had an issue with some fraud orders coming in on our site. I was looking at the response codes and this is most likely the reason that’s happening.
P = AVS not applicable for this transaction
This response code is returned when address information is not checked against the AVS system. Examples of this would be eCheck.Net? transactions, credits, voids, prior auth capture transactions, capture only transactions, declines and other transactions that do not include address checking.
Does your plugin not have the ability to do AVS checking with authorize.net? Or is their a setting I am missing somewhere, thank you!
]]>Let’s discuss the AVS one first. So if a customer inputs the wrong billing address I would assume it would output the following code:
‘The provided address does not match the billing address for cardholder. Please verify the address and try again.’, ‘paypal-for-woocommerce’
However it seems to be outputting:
Error: PayPal Powered by Braintree was unable to complete the transaction. Please try again later or use another means of payment. Reason: Gateway Rejected: avs
It seems to do the 2nd option for all errors such as a incorrect expiration outputs:
Error: PayPal Powered by Braintree was unable to complete the transaction. Please try again later or use another means of payment. Reason: Gateway Rejected: cvv (why is it outputting CVV instead of expiration).
The next issue is when using Kount Custom. I have the ID set up and talked to Braintree and they are saying that everything is working on their end, however Device Data Captured is coming is as a false. Their reason was saying that the plug-in is not sending that data to them to verify which can result in false positives.
Any help is appreciated as many customers do not understand what AVS means.
]]>we updated to WooCommerce 3.0 and changed our payment gateway back to Braintree. When checking out, I get the following error message:
Error – Postal Code is required.
Error – Street Address is required.
I obviously checked both and they are properly populated. Tried different addresses, from different computers, even different countries – nothing.
What’s going wrong?
thanks,
Johannes
When I contacted Stripe, I was told that I am not sending the Address Information. How do I enable that the Billing and Shipping Address be sent in to Stripe (to be used for AVS verification)?
I did not see any setting under WooCommerce->Settings->Checkout->Stripe to send this information.
]]>https://www.ads-software.com/plugins/stripe-woocommerce-addon/
]]>https://www.richard-rottman.com/how-to-avoid-chargebacks/
https://www.ads-software.com/plugins/wp-payeezy-pay/
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