However, when logging in with the Administrator role, everything works perfectly without any errors.
Hosting Details:
Observations:
I rely on Ultimate Member for role-based access and user management. This issue is significantly impacting the functionality of my website.
Also sharing here with you for your help with the debug.log file.
Could you please help me resolve this or guide me on what might be causing this behavior? Let me know if any additional information or logs are required.
]]>I am encountering a critical issue with the Ultimate Member plugin on my WordPress website. Whenever the plugin is enabled, users face the following errors during login or while accessing the site:
Hosting Details:
Observations:
The hosting support team confirmed that the issue is caused by the Ultimate Member plugin. When the plugin is deactivated, the errors do not appear. I have also verified the server configurations, and there are no hosting-related problems.
I rely on Ultimate Member for user login, signup, and role management, so this issue is significantly affecting my website’s functionality.
Please guide me on how to resolve this issue or suggest a workaround.
I am also attaching the debug log file with you.
Let me know if you need additional information about the setup or logs.
Thank you for your assistance.
Best regards,
Deepak Jha
Topperworld.in
https://drive.google.com/file/d/136zs3qv0PM08MNjVPg6kOQHCW_opj1Kg/view?usp=sharing
]]>Things I have tried:
– called my hosting service (GoDaddy). They confirm that the problem is not on their end. My website loads fine, as does the editor. The error is only triggered when I try to Save Draft.
– cleared cache and cookies
– tried a different browser as well as incognito mode in Chrome
– updated my Classic Editor plugin (I first installed it Monday and updated it Tuesday). Still got the error.
– turned off all plugins. I can Save Draft in WP5, but it has other problems, and I don’t want to use it.
– turned on some of my plugins (but not Classic Editor) and tried to Save Draft in WP5. That does not trigger the error.
– turned Classic Editor back on. That’s when the error starts up again.
Anything else I can try? Can this please be fixed? Thank you.
]]>Thanks
]]>Any idea how we can fix this and move on?
Thanks!
]]>