says:How can I solve this issue and why is it happening? Can I chat with someone directly and it seems a complex issue.
]]>Today, I noticed that orders placed via the card payment option went straight to completed instead of processing.
My settings are all intact, so I wonder what could be causing the issue.
Please could you kindly look into this? Thanks!
]]>I have a problem with recurring donations on card payments. I think it’s not a problem with Give WP, but honestly, I’m desperate and don’t know who to consult anymore. I would be eternally grateful if you could guide me.
When a subscription is made, the first payment enters correctly. But renewals are cancelled with the ‘Ds_Response 180’ error. This means that the bank does not approve the operation, apparently. The bank’s technical support says it happens because of a card’s security protocol and the user must validate the payment manually on each renewal. Obviously, this validation is not necessary in a normal subscription process, so I don’t understand where the problem lies
This happens in all card subscriptions, with different banks and in the payment of different amounts.
And the gateway (Redsys) support basically said they won’t help me in any way because it’s not their fault (I know it’s not your fault either, but please help?).
Any ideas?
Thanks a lot!
]]>But now everytime I made a test purchase, after I input the test card details “cardtest.svea.com refused to connect.” appears in the svea checkout iframe.
Is there a problem in your server side for testing? or do we need to renew or do anything with our test account? Thanks
]]>I’ve submitted a ticket (evGs3DxYUmUp26fX) to the Developers but they couldn’t help me as they said the plugin was developed in line with SumUp’s API. Strange as they’re normally pretty helpful.
The Plugin requires some credentials to work, they’re labelled as follows:
Merchant Email: MyAdminEmailGoesHere
Transaction Prefix: ?
Application ID: ?
Application Secret: ?
Currency: GBP: British Pound
The SumUp Developer Page gives the following for the application;
Affiliate Keys: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Application ID: NameOfMyApplicationGoesHere
OAuth – Create Client Credentials
ApplicationName: MyApplicationName
Type: Web
Client ID: cc_classic_xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
What do I put where please?
Thanks.
]]>Currently, the pro-rated payment comes out through GoCardless which takes 7 days to set up, that means customers can come and use my facility but their payment may end up failing or they can cancel.
I take a full payment on the 1st of the month, and take a pro-rated payment based on how many days until the 1st of the month when they sign up. I.e. joining halfway in the month is half price.
Can anyone please help me?
]]>I was wondering if there is a way to connect GamiPress to Stripe for users to purchase points etc by card (with the Purchases Add-on)?
Bank transfer and PayPal aren’t enough for my users, especially in this day and age, where I would have to authorise bank transfer payments before they received their purchase points etc, and not everyone has PayPal.
I have a membership site with Paid Membership Pro with Stripe, and was hoping somehow that users card details saved in the PMPro membership/Stripe would be transferred through to GamiPress to use as an option to make purchases.
Is this something GamiPress is working on to introduce?
Thank you
One customer has advised “I am getting an error that I need to verify card with bank on a card I use regularly online”.
The website is fairly small, with about 150-200 transactions per month but in the past 2 months these “Pending Payment” failure rate has increased to about 20% of transactions. I have limited technical knowledge and developed the website without changing any code of the website.
Here is my status report below:
### WordPress Environment ###
WordPress address (URL): https://greeneasy.co.za
Site address (URL): https://greeneasy.co.za
WC Version: 4.9.0
REST API Version: ✔ 4.9.0
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: ❌ 5.6.4 - There is a newer version of WordPress available (5.7.2)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 48 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB
Max Upload Size: 48 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 4.9.0
WC Database Prefix: wp_
Total Database Size: 78.85MB
Database Data Size: 66.85MB
Database Index Size: 12.00MB
wp_woocommerce_sessions: Data: 6.20MB + Index: 0.18MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.27MB + Index: 0.15MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 2.06MB + Index: 1.40MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 1.15MB + Index: 0.44MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.85MB + Index: 0.56MB + Engine MyISAM
wp_atum_order_itemmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_atum_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_atum_product_data: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_commentmeta: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
wp_comments: Data: 1.60MB + Index: 0.73MB + Engine MyISAM
wp_itsec_distributed_storage: Data: 2.60MB + Index: 0.00MB + Engine MyISAM
wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_lockouts: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wp_itsec_logs: Data: 8.36MB + Index: 0.83MB + Engine MyISAM
wp_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_temp: Data: 0.39MB + Index: 0.42MB + Engine MyISAM
wp_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailerlite_checkouts: Data: 0.20MB + Index: 0.00MB + Engine MyISAM
wp_mailerlite_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 19.42MB + Index: 1.02MB + Engine MyISAM
wp_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_discount_codes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_discount_codes_levels: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_discount_codes_uses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_memberships_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_memberships_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmpro_memberships_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_pmpro_membership_levels: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_pmpro_membership_orders: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_postmeta: Data: 8.77MB + Index: 3.78MB + Engine MyISAM
wp_posts: Data: 11.72MB + Index: 0.38MB + Engine MyISAM
wp_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_rank_math_internal_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_sc_analytics: Data: 0.34MB + Index: 0.14MB + Engine MyISAM
wp_shipment_batch_process: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_stock_log: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_tinvwl_analytics: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_tinvwl_items: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_tinvwl_lists: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 1.92MB + Index: 1.04MB + Engine MyISAM
wp_users: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.26MB + Index: 0.25MB + Engine MyISAM
wp_wc_order_stats: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woo_shippment_provider: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_yoco_order_errors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
### Post Type Counts ###
attachment: 246
atum_purchase_order: 6
atum_supplier: 6
custom_css: 1
customize_changeset: 4
et_body_layout: 2
et_footer_layout: 1
et_header_layout: 3
et_pb_layout: 12
et_template: 14
et_theme_builder: 1
giftcard: 4
nav_menu_item: 18
oembed_cache: 2
page: 37
post: 21
product: 72
product_variation: 139
revision: 570
shop_coupon: 595
shop_order: 1322
shop_order_refund: 3
sumomasterlog: 159
sumosubs_cron_events: 15
sumosubscriptions: 15
um_directory: 1
um_form: 3
wcpa_pt_forms: 1
woo_discount: 3
wphb_minify_group: 112
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (30) ###
FiboSearch - AJAX Search for WooCommerce: by Damian Góra – 1.10.0
iThemes Security: by iThemes – 7.7.1
PublishPress Capabilities: by PublishPress – 1.9.9
Customer Reviews for WooCommerce: by Customer Reviews – 4.13
Flexible Checkout Fields: by WP Desk – 3.0.9
Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 4.0.0
Jetpack by WordPress.com: by Automattic – 9.5
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.1
Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.10.2
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.3.2
Rank Math SEO: by Rank Math – 1.0.45
WooCommerce Side Cart: by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.0
Simple Divi Shortcode: by Fabrice ESQUIROL - Creaweb2b – 1.0
SUMO Subscriptions: by Fantastic Plugins – 12.4
TI WooCommerce Wishlist: by TemplateInvaders – 1.20.1
uAfrica Shipping: by uafrica – 1.0.0
Ultimate Member: by Ultimate Member – 2.1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.24
W3 Total Cache: by BoldGrid – 2.0.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.3
WooCommerce - MailerLite: by MailerLite – 1.4.9
Paystack WooCommerce Payment Gateway: by Tunbosun Ayinla – 5.7
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.21
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.10
WooCommerce Stock Manager: by StoreApps – 2.2.0
WooCommerce: by Automattic – 4.9.0 (update to version 5.3.0 is available)
WPZAP (Fly your WooCommerce leads to Zapier): by Ankur Vishwakarma – 2.4 – Installed version not tested with active version of WooCommerce 4.0
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.7
WP Performance Score Booster: by Dipak C. Gajjar – 1.9.2.2
Yoco Payment Gateway: by Yoco – 1.46
### Inactive Plugins (6) ###
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.4
ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.8.8
Import and export users and customers: by codection – 1.15.7.2
Paid Memberships Pro: by Stranger Studios – 2.3.3
User Role Editor: by Vladimir Garagulya – 4.54
Woo Discount Rules: by Flycart Technologies LLP – 2.3.1
### Dropin Plugins (2) ###
advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php
### Settings ###
API Enabled: ✔
Force SSL: ✔
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)
wgm_gift_card (wgm_gift_card)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #147 - /shop/
Basket: #148 - /cart/
Checkout: #149 - /checkout/
My account: ❌ Page does not contain the shortcode.
Terms and conditions: #40 - /terms-of-use/
### Theme ###
Name: Green Easy Child
Version: 4.0.6
Author URL:
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 4.0.7
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ✔
### Templates ###
Overrides: –
### TI WooCommerce Wishlist Templates ###
Overrides: –
### Action Scheduler ###
Complete: 4,248
Oldest: 2021-04-14 02:38:16 +0200
Newest: 2021-05-14 20:43:38 +0200
Failed: 7
Oldest: 2020-05-11 13:59:13 +0200
Newest: 2020-05-11 13:59:13 +0200
Pending: 2
Oldest: 2021-05-15 14:23:12 +0200
Newest: 2021-05-15 14:23:12 +0200
]]>