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Capture of abandoned carts [ Triggers even after the purchase is completed ]

brjmichael — Thu, 16 May 2024 11:46:24 +0000

Hello! Firstly, I would like to congratulate you on the excellent tool you provide us.

At the moment I’m having an inconsistency problem with abandoned carts. I use a webhook to receive identified abandoned cart data and then trigger it via WhatsApp. However, an abandoned cart is being identified whenever a customer completes a purchase. This doesn’t seem as expected.

In the settings, I set the time limit to 300 minutes (5 hours) for a cart to be identified as abandoned. Still, I am facing this problem.

What could be causing it and why does it happen?

Thanks!

Abandoned carts list product price mismatch with actual price -Follow-up email

monir39 — Fri, 27 Oct 2023 06:11:17 +0000

I’m using the Follow-up email but I see there is an issue with the price table. The follow-up email price is not the same price as the actual product price. I see all products showing the price table are the same price which is not the actual price of the products. Here is my Follow-up email template price table- https://prnt.sc/BVDPpMIRcVcA

I used the Shortcode to show the abandoned product price- {{cart.product.table}}

I really appreciate to help in solving it. I’ve tried and checked both my production and staging sites both have the same issue.

Thanks in advance!

Thanks for your plugin

kyhtech — Mon, 28 Nov 2022 18:59:56 +0000

Plugin works fine so far. Thanks for a great and simple to use plugin

Cart Abandonment Event

asuk — Fri, 30 Jul 2021 09:14:30 +0000

Hi,

Looking to track cart abandonment events using Google Tag Manager, but could not identify the actual event triggered when a cart is abandoned using this plugin.

Are you able advise of the events fired as would like to also track others around this also.

Happy with creating all the event tracking etc. just not been able to identify the events on this occasion.

Thanks in advance.

Counting doesn’t work

Matteo — Thu, 21 Jan 2021 17:32:59 +0000

Hi, unfortunately your plugin doesn’t seem to count people abandoning the cart.

How come? Thank you very much.

Customers section empty at backend

zicoaqua — Thu, 24 Sep 2020 17:50:17 +0000

Hi All,

I’m very new to website creation and infact this is the first website i’m creating for my ecom shop. I’m facing two issues that I require help/info on. Please note, i’m not that big of a coder and have used all features that come up part of woocommerce and other plugin.

Prologue: So, I wanted to capture few more details when a user registers and hence did not want to use the native register page by woocommerce, hence used a plugin called ultimate member to design a new page. Now, user creation from UI is working fine and a new customer can login to see my shop details post login and run through upto checkout. But below are the two issues i’m facing.

Issues: 1) I can see the registered users under the Ultimate Member section in my backend but i’m not able to see the same users under the “Customers” section in woocommerce – even my admin login is not showing up as customer though it’s showing in the later – am I missing something here? does it not sync automatically?
2) To test cart abandonment I tested 2 scenarios a) admin abandons cart after adding a product (this is showing up under the cart abandonment section) b) I created a dummy user to test the same flow, but this is not showing up in the abandon section like the latter.

Help in this will be really appreciated, again i’m very new at this so any help will be really appreciated. Please do let me know if any additional info is required or not

System Status:


### WordPress Environment ###

WordPress address (URL): https://thevillafarm.in
Site address (URL): https://thevillafarm.in
WC Version: 4.5.2
REST API Version: ✔ 4.5.2
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.5.0
Log Directory Writable: ✔
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.29 (Ubuntu)
PHP Version: 7.4.3
PHP Post Max Size: 16 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 8.0.19
Max Upload Size: 16 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: wp_
Total Database Size: 17.60MB
Database Data Size: 15.70MB
Database Index Size: 1.90MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.03MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 9.25MB + Index: 0.33MB + Engine InnoDB
wp_posts: Data: 1.48MB + Index: 0.13MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 243
cartflows_flow: 3
cartflows_step: 6
custom_css: 16
customize_changeset: 68
elementor_library: 13
elementor-hf: 3
nav_menu_item: 8
page: 11
post: 1
product: 3
revision: 247
um_directory: 1
um_form: 3
wpforms: 2

### Security ###

Secure connection (HTTPS): ❌
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

### Active Plugins (22) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Starter Templates: by Brainstorm Force – 2.3.5
Astra Widgets: by Brainstorm Force – 1.2.5
CartFlows: by CartFlows Inc – 1.5.17 – Installed version not tested with active version of WooCommerce 4.5.2
Elementor: by Elementor.com – 3.0.10
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.3

HubSpot for WooCommerce: by MakeWebBetter – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2
Super Progressive Web Apps: by SuperPWA – 2.1.2
Theme My Login: by Theme My Login – 7.1.1
Ultimate Member: by Ultimate Member – 2.1.10
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.29

Visibility Logic for Elementor: by SeventhQueen – 1.2.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.5.2
Razorpay for WooCommerce: by Team Razorpay – 2.5.0 – Installed version not tested with active version of WooCommerce 4.5.2
Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.9 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2
WP fail2ban: by Charles Lecklider – 4.3.0.8
WPForms Lite: by WPForms – 1.6.2.3
YITH Essential Kit for WooCommerce #1: by YITH – 2.1.4 – Installed version not tested with active version of WooCommerce 4.5.2
YITH WooCommerce Order Tracking: by YITH – 1.2.17
YITH WooCommerce Subscription: by YITH – 1.4.6
Zoho Mail: by Zoho Mail – 1.4.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #401 - /shop/
Cart: #97 - /cart/
Checkout: #98 - /checkout/
My account: #99 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra
Version: 2.5.5
Author URL: https://wpastra.com/about/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 38
Oldest: 2020-09-14 14:12:03 +0530
Newest: 2020-09-24 10:04:22 +0530

Pending: 1
Oldest: 2020-09-25 10:04:22 +0530
Newest: 2020-09-25 10:04:22 +0530

Cart Abandonment Email

colinl255 — Fri, 24 Apr 2020 21:24:34 +0000

Does the plugin work for cart abandonment sequences. Will it pick up the email address at the checkout (for non-logged in users)?

MailerLite API Integration

benchmarkgraphics — Thu, 11 Jul 2019 10:41:39 +0000

Hello,

This is a great plugin and I appreciate it’s still in its early stages, but as an alternative to sending WordPress Follow-Up Abandoned Cart emails, are you planning to add API integration, for sending the data to MailerLite etc. for adding to an automation sequence?

Or, is it possible to use a web hook (which I see there is an option for) to send the data via Zapier (for example) to MailerLite, MailChimp, etc.?

The above solutions would also avoid possible issues with sending marketing transactional emails, through WordPress.

Thanks,
Mark

Intuitive, functional, and affordable

Wudman — Tue, 05 Mar 2019 21:10:15 +0000

I was tasked by a client for a popup solution that would cover a large family of websites. Although how the popups were to be used was left out, the family of websites includes a WooCommerce store, an education center, a retreat destination, and plenty of blogs.
Shopping around I new the base needs weer:
– one affordable license that covered at least ten websites.
– exit intent capability
– WooCommerce integration
– MailChimp integration
– ability to load more than one popup, but have visitor action determine which popup would load.
– Minimal need to use custom coding for design

It didn’t take long to land on Popup Maker because it met all the basic needs and some. My client bought the bundle and I have been using it now a week. It is pretty easy to customize popups in all sorts of non-annoying w(and if you are so inclined, annoying ways). Well maybe I let the exit intent ones be annoying…

In any case, support has been fantastic and apparently there is even more support coming for WooCommerce! I have to admit that the Subscription features have caused me to update how my client handles Subscribers. Since we are deploying this over ten websites, I noted we can funnel Subscribers from certain websites to certain groups instead of the client maintaining multiple lists.

Awesome plugin on the pro level. Keep it up!

One suggestion though, if you are going to be focusing on a WooCommerce or ECommerce site, check out Ahoy by the same developer.

Scroll not working on Template tab

lovesingh_33 — Thu, 24 Dec 2015 06:35:37 +0000

Hi,

The scrolling feature is not working on Template tab which is causing problem in creating template.

Please check on it.

Thanks

https://www.ads-software.com/plugins/wc-abandoned-cart-failed-payment-recovery/