Similar to the problem https://www.ads-software.com/support/topic/error-please-select-some-product-options/ .

But i don’t want to downgrade back to WooCommerce Payments 6.1.1.

Unfortunately, I was unable to reproduce the problem on Chrome. So i couldn’t dig deeper on this problem.

Thank you in advance for any help or suggestions you can give to resolve this.

WordPress 6.7
Astra Theme 4.8.6
WooCommerce 9.4.1
and only WooCommerce Stripe Payment Plugin 8.9.0, following errors:

• After a payment without any other plugin, e.g. BACS, the thank you page not loading. Error: Session is expired (different pcs tested)
• In this combination I can’t update the cart (logged in, logged out, different pcs,…), it always stays the same e.g. 3 units of product xy!
  
  If the Plugin is disabled, all of the errors are gone…

One of the early issues I’ve encountered is that the cart icon is dead, i.e. there are no visual dynamic numbers added to it when someone adds an item to the cart. I’d expect there to be a ‘0’, ‘1’, 2′ etc on the icon as and when a user updates the cart.

How do I resolve this?

The shop hasn’t been published yet, as we’re still updating content.

Thanks,

Aaron.

I’m reaching out regarding an issue on my website’s cart and checkout pages where the header and footer, created using Elementor, are not loading correctly on mobile devices. The HTML is visible, but the styling is not applied, leaving only basic HTML to display. This issue does not occur on PC, where both the cart and checkout pages display perfectly.

Here are the details:

• Issue Specifics: The cart and checkout content generated by the WooCommerce shortcode displays correctly on mobile; however, the Elementor-based header and footer do not load properly.
• Only Occurs on Mobile: The problem is isolated to mobile devices. On PC, the header and footer display as expected on both cart and checkout pages.
• Other Pages Unaffected: All other pages, including those with Elementor-based headers and footers, load correctly on both PC and mobile devices.

To troubleshoot, I have already:

1. Regenerated CSS files in Elementor.
2. Checked for plugin conflicts by deactivating all other plugins except WooCommerce and Elementor.
3. Cleared both website and mobile browser cache.
4. Updated both WooCommerce and Elementor to their latest versions.
5. Verified that the WooCommerce shortcode placement is correct on the cart and checkout pages.

Given that the WooCommerce shortcode content itself displays properly, this seems to point to an issue with how WooCommerce interacts with the mobile styling of these specific pages.

Could you please advise on any known compatibility issues or settings adjustments to resolve this?

Thank you for your support.

Best regards,

i have this error i my console

Uncaught Error: Google Analytics for WooCommerce: Could not read product ID from the target element given to remove from cart event. Check whether WooCommerce Core events or elements are malformed by other extensions.
at s (main.js?ver=50c6d17d67ef40d67991:1:5250)
at C.document.body.onremoved_from_cart (main.js?ver=50c6d17d67ef40d67991:1:5783)
at Object.trigger (jquery.min.js?ver=3.7.1:2:70175)
at HTMLBodyElement. (jquery.min.js?ver=3.7.1:2:70726)
at Function.each (jquery.min.js?ver=3.7.1:2:3129)
at ce.fn.init.each (jquery.min.js?ver=3.7.1:2:1594)
at ce.fn.init.trigger (jquery.min.js?ver=3.7.1:2:70701)
at Object.success (add-to-cart.min.js?ver=9.3.3:1:2363)
at c (jquery.min.js?ver=3.7.1:2:25304)
at Object.fireWith as resolveWith

I have both WPC Fly Cart for WooCommerce and WPC AJAX Add to Cart for WooCommerce plugins installed. When I disable WPC Fly Cart for WooCommerce then it works properly by not automatically trying to update the quantity. I have to click on the “Update Cart” button to update it and it does correctly update the quantity.

I need the Fly Cart for customers to be able to increase their product quantity without having to go to the product page so I don’t want to disable it. Right now I’m using a short code to bring all products of a particular category onto one shop page (https://sarakepskitchen.com/individual-meal-prep/). I love the Fly Cart so people don’t have to go to each product’s page in order to select the quantity. Without the plugin they would need to do that, or go to the cart page to increase it, but that would cause confusion and extra steps. I don’t want to make it harder for people to buy more than one item.

Btw, ordering on the website for anything except gift cards is shutdown over the weekend in order to update the menu so products can not be added to the cart.

Thank you for your time in helping me solve this.

Once I continue to the checkout page and press on “Pickup” I receive to options:
– New York
– Los Angeles

I also receive an error notification “Something went wrong. Please contact us to get assistance.”
In the backend I have setup the location and also enabled local pickup.

Am I missing out on something in the configuration?

#2 Missing Translations
The language in the Cart and Checkout page is mixed. I already checked the translation file via Loco Translate. The translations are correct but they are not being applied. The other parts affected by WC are being correctly translated into German. Sadly I was not able to resolve this issue.

System Status

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: Auf dieser Website ist das alte REST-API-Plugin nicht installiert.
Action Scheduler Version: ✔ 3.8.2
Log Directory Writable: ✔
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.62 (Unix)
PHP Version: 8.2.24
PHP Post Max Size: 128 MB
PHP Time Limit: 240
PHP Max Input Vars: 4000
cURL Version: 8.8.0
OpenSSL/3.0.14

SUHOSIN Installed: –
MySQL Version: 10.11.7-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 70
custom_css: 2
customize_changeset: 94
elementor_library: 3
feedback: 2
nav_menu_item: 16
page: 30
post: 14
product: 28
product_variation: 81
revision: 105
shop_order_placehold: 9
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 3
wp_navigation: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (19) ###

Starter Templates: von Brainstorm Force – 4.4.6
Google for WooCommerce: von WooCommerce – 2.8.6
Image Optimizer - Compress, Resize and Optimize Images: von Elementor.com – 1.5.4
Jetpack: von Automattic – 13.9.1
Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.26.13
Loco Translate: von Tim Whitlock – 2.6.11
Mailchimp for WooCommerce: von Mailchimp – 4.4.1
Strato Assistant: von Strato – 7.3.0
User Role Editor: von Vladimir Garagulya – 4.64.2
WooCommerce.com Update Manager: von Automattic – 1.0.3
WooCommerce Stripe-Gateway: von WooCommerce – 8.8.0
WooPayments: von WooCommerce – 8.4.0
WooCommerce PayPal Payments: von WooCommerce – 2.9.3
WooCommerce Shipping & Tax: von WooCommerce – 2.8.2
WooCommerce: von Automattic – 9.3.3
WP Cafe: von Themewinter – 2.2.30
WP Cafe Pro: von Themewinter – 2.2.26
WPForms Lite: von WPForms – 1.9.1.5
YITH WooCommerce Product Add-ons & Extra Options: von YITH – 4.14.2

### Inactive Plugins (10) ###

Akismet Anti-spam: Spam Protection: von Automattic - Anti-spam Team – 5.3.3
Elementor: von Elementor.com – 3.24.7
Hello Dolly: von Matt Mullenweg – 1.7.2
Ibtana - Ecommerce Product Addons: von VowelWeb – 0.4.7.1
Ibtana - WordPress Website Builder: von VowelWeb – 1.2.4.6
Pinterest for WooCommerce: von WooCommerce – 1.4.11
SureCart: von SureCart – 2.31.3
TikTok: von TikTok – 1.2.8
Under Construction: von WebFactory Ltd – 4.01
WooCommerce Amazon Pay: von Amazon Pay – 2.5.3

### Must Use Plugins (1) ###

WordPress automation by Installatron: von  –

### Settings ###

Legacy API Enabled: –
Force SSL: ✔
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 Tage
Level threshold: –
Log directory size: 3 MB

### WC Pages ###

Shop-Basis: #7 - /shop/
Warenkorb: #8 - /warenkorb/ -  Enth?lt den woocommerce/cart-Block
Kasse: #9 - /kasse/ -  Enth?lt den woocommerce/checkout-Block
Mein Konto: #10 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #109 - /allgemeine-geschaeftsbedinungen/

### Theme ###

Name: Astra
Version: 4.8.3
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooPayments ###

Version: 8.4.0
Connected to WPCOM: Ja
WPCOM Blog ID: 237981167
Account ID: acct_1Q9qL8CER8i4ptBQ
Payment Gateway: Aktiviert
Test Mode: Deaktiviert
Enabled APMs: card,ideal,klarna
WooPay: Nicht berechtigt
Apple Pay / Google Pay: Aktiviert (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Aktiviert
Auth and Capture: Aktiviert
Documents: Aktiviert
Logging: Aktiviert

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: DE
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
PayPal Shipping Callback: –
Apple Pay: –
Google Pay: –
Fastlane: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ✔ Next scheduled: 2024-10-26 18:49:33 +02:00
Options: ✔
Notes: 64
Onboarding: completed

### Action Scheduler ###

Canceled: 2
Oldest: 2024-10-26 10:42:30 +0000
Newest: 2024-10-26 11:20:27 +0000

Complete: 864
Oldest: 2024-10-14 19:54:44 +0000
Newest: 2024-10-26 12:52:55 +0000

Failed: 13
Oldest: 2024-10-13 18:52:24 +0000
Newest: 2024-10-26 04:24:37 +0000

Pending: 6
Oldest: 2024-10-26 20:37:42 +0000
Newest: 2024-10-28 19:54:49 +0000


### Status report information ###

Generated at: 2024-10-26 15:04:30 +02:00