What we are trying to do:

• Create a user role for someone to log in to the site and only be able to mark attendees as checked in (or not checked in) for an event.
• This would be an alternative to using the app to check in guests, so organizers can see a final attendee count on a desktop computer.

In referencing these pages of your documentation:

• https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/
• https://theeventscalendar.com/knowledgebase/roles-and-permissions-with-the-events-calendar/

We have installed and activated the User Role Editor plugin.

In the WordPress dashboard, we navigated to Users > User Role Editor

We created a new role, “Ticket Checker” (ID ticket_checker)

Using “quick filter,” we searched for the capability, “tribe_manage_attendees” (per your documentation). It does not come up.

We searched for “read” but nothing related to attendees comes up.

The option to read “private” events is there, but this is not useful to us, because we have public events.

We searched for “event” but this only brings up the capabilities of editing, publishing or deleting “tribe events.”

We searched for “attend…” and nothing came up.

We searched for “ticket” and nothing came up.

In all of the above searches, we also selected “Show deprecated capabilities.”

Can you tell us what we need to select (and update) in the User Role Editor plugin so that our event organizers can only check in attendees through our website, without having access to any other editing capabilities?

Note: Event organizers equals the “Ticket Checker” role in the context of this request.

We particularly want to avoid:

• Allowing users to edit any posts, including Events, or any event taxonomies (e.g. venues, categories, organizers, etc.)
• Allowing users to edit any orders (including WooCommerce orders).

Ideally, they should ONLY be able to log in to the site, navigate to “Attendees” and check people in as they arrive at the door. This would then also update the attendee list on everyone’s phones when multiple people are checking in attendees through the app.

Is this possible?

*We have a non-profit license for Event Tickets Plus. We are not eligible for support through your main support channel. If you feel this is an issue that we are not allowed support with, please take this as a feature request or a report that your documentation needs to be updated.

Can we check-in QR codes when mobile is offline (not connected)? If not, will you add a way to let vendor download all attendees qr codes onto a mobile phone to scan tickets offline? Thanks

Thank’s again for your plugin, perfect !

I just have a small issue with the check-in time limits. In the settings of your plugin, we can define the minimum and maximum check in time, and check out time. But when the customer is booking online, when he is asked for his wanted check-in time, he can chose a time before or after the limits I decided !

Thank’s again for your support. Regards.

Other than these issues, it does work.

However I can not find documentation on how EXACTLY I can check in a customer with a bar code.

I understand this plugin is required: https://woocommerce.com/products/woocommerce-order-barcodes/

The part that is NOT clear is when the buyer brings me the bar code print out –

1. with what do I scan it?
2. how is that notification getting to the plugin so I know they had the appointment
3. how does the customer get confirmation their QR code was scanned.

Is there an APP that works perfectly with this? ( note the one you link to is no longer supported)

please walk me thru a real example of the above 1 – 3 steps

The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail.

I don’t have a site with WordPress.com yet

I have a check-in-date and a check-out-date field.
When a user selects the check-in-date, then when he clicks the check-out-date it should show automatically on the calendar the “check in date plus 1 day”.
What i want is similar to all the booking calendar forms we see out there.

I us this code:
CheckIn
[date* Salida-157 min:today max:2022-12-31 step:1 class:required “2021-03-04”]
CheckOut
[date* Salida-158 min:today max:2022-12-31 step:1 class:required “2021-03-05”]

I found this code but I dont really know if it works:

jQuery(function($){
    $("#date1").datepicker({
        dateFormat: 'dd/mm/yy',
        onSelect    : function (selected) {
            var unique = $(this).attr('id');
            unique = unique.replace('date1', '');
            var date = $(this).datepicker('getDate');
            if (date) {
                date.setDate(date.getDate() + 1);
            }
            $( '#date2' + unique).datepicker( 'option', 'minDate', date)
        }
    });
});

Best Regards

Right now they have a CRM that they use and the users just click their name/image and then hit a button that says ‘check-in’. Preferably that would be the UI that they want on the site.

Can someone help me?

Hope anybody knows the answer to this.

Due to COVID the customer wants proof of the visitor stating they don’t have symptoms. What they want is the customer actively checks a checkbox on a webform when checking in, thus stating they don’t have symptoms. Is this possible with Events Tickets Plus?

Thx,
HJ

I’m selling tickets for a county fair. Easy– $5 Admission and $25 Armbands. We anticipate that the purchasers may check in separately at times. How would that work?

Say, for example: I bought 5 Admissions and 5 Armbands, and 2 of my kids are with me when I check in, but the other 2 kids plan to meet us later. Is there any way for the person at the Admission Gate to scan the QR code at my check-in and mark 3 Admissions and 3 Armbands used, but still leave the other 2 available for my children who aren’t there yet to check in when they get there?

Thanks for your help! Excited to try your plugin!