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Order cancelled, but payment completed

Wed, 11 Dec 2024 07:36:46 +0000

In orders it says the order was cancelled, but in Corvuspay, the payment is completed, and I no longer receive any emails if a customer completes a purchase.

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Order has Processing Status rather than Completed

Tue, 10 Dec 2024 20:06:38 +0000

Orders get Processing Status rather than Completed even though Downloadable and Virtual and checked in the Product. Thought Completed was default behavior when Downloadable and Virtual checked for product details? Can I force Completed somehow, or does that require purchasing the ‘WooCommerce Order Status Control’ plugin even though Im trying to achieve default behavior?

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Allow only certain order status in vendor orders dashboard

Mon, 09 Dec 2024 17:30:10 +0000

Hi is there a way to limit the order statuses that vendors can see in their vendor dashboard. In my case I only want them to see Completed and Refunded. I have the box marked that they can see reversed/refunded orders, so they can see those, but they can also choose Cancelled status for example, which are not relevant for them and confusing.

Thank you.

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Non-video based lesson

Mon, 07 Oct 2024 14:07:20 +0000

Hello,

I have created a lesson without choosing a video source (since it doesn’t have a corresponding video). This shows up correctly in the Course Content with a text document icon. I can open the lesson and view the text, but having once done so, the completed checkbox doesn’t automatically complete with the green check mark, nor can I manually check it off. How can these lessons be completed?

Thanks in advance,

John

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Completed icon still showing for completed orders

Tue, 10 Sep 2024 04:03:48 +0000

Maybe its a bug. With just this plugin and woo activated. The complete check icon in the Action column still showing even when the orders had already completed. If i disable this plugin, the check icon not showing for completed order as it should. Please check.

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Wrong Status for Order

Tue, 13 Aug 2024 16:36:08 +0000

Hello everyone

My site has different ordering options for physical products. Customers can choose between two payment options – by invoice or by Twint (it’s like Paypal).

Now three customers have ordered on our site, two have the status “pending”, one has the status “completed”. I can no longer see any differences and in the right log of the order there is nothing about “status changed to completed”.

What could be the problem here?

Kind regards
Michèle

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Order status

Wed, 10 Jul 2024 08:48:14 +0000

Hello,

I have question regarding order status.

Under PayPal Settings
Transaction Type is set to Capture
Under Advanced Settings Tabs
Capture Status is set to Completed

But when i place order and funds are captured orders status is Processing instead of Completed.

Best Regards,
Stefan

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Incorrect Total Amount Calculation During Order Status Update

Mon, 18 Mar 2024 18:40:18 +0000

Hello WooCommerce Community,

I am encountering an issue with the total amount calculation when updating the order status from “Processing” to “Completed”. I have noticed that the tax amount is not being correctly accounted for in the total amount displayed.

Here is the scenario:

During the “Processing” stage:
Subtotal of Items: €235.29
Fees: €70.00
Tax (19% DE): €44.71
Order Total: €350.00

After changing the status to “Completed”:
Subtotal of Items: €235.29
Fees: €70.00
Order Total: €305.29
Paid: €305.29

As you can see, the tax amount of €44.71 is not being included in the order total after changing the status to “Completed”, resulting in an incorrect total amount of €305.29 instead of the expected €350.00.

I have ensured that all plugins and WooCommerce itself are up to date, and the tax settings are correctly configured. Despite this, the issue persists.

Could you please assist me in resolving this issue? Any insights or guidance would be greatly appreciated.

Thank you in advance for your help.

Best regards,
Erik Küchle

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order stuck on processing, incorrectly marked complete

Tue, 06 Feb 2024 20:14:15 +0000

Hello,

I hope that all is well.

Is it possible to fix an order that was mistakenly marked as complete before funds became available?

I used WooCommerce to create a shop page on my friend’s website. The set up and testing process for credit cards payments went well. But the first online order got stuck in processing status/pending mode for several days. The funds would not move to available status, and did not show up in my friend’s bank account.

After reading some WooCommerce documentation, I finally marked the order as completed, but the funds were never paid to my friend. It doesn’t seem possible to change the order back to processing mode.

What should I do now? Should the customer dispute the charge and request a refund? Or is there a way to fix this? Is this going to happen with future orders?

I am anxious to correct my mistake and help my friend’s shop function properly. Any help that can be provided will be very gratefully received!

Thank you so much for your time and consideration. Have a nice day.

Kind regards always, Nicole

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Missing Order Complete Status

Tue, 09 Jan 2024 11:55:41 +0000

Hi,

I installed your plugin in my site. But I cannot see the order completed status in order status Dropdown.

Please check the image for more details : https://www.awesomescreenshot.com/image/45281895?key=c23fcb922e75137ab64ffae8a7a9786d

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