Looks like your site is having a technical issue with connecting to the Site Kit authentication service.
To get more help, ask a question on our support forum and include the text of the original error message:
google_sk_service_connection_fail
Regardless of what we do, we get this message on the Paypal screen:
Connection failure: Please ensure browser popups are enabled then click the button below to connect again. If you continue to experience this error, please contact support.
But here’s the thing – we ARE getting connected to Paypal, and go through the same process over and over and over. And in the end, we get:
Thanks for choosing Paypal, etc.
You’re all set to start accepting payments when you sell on Easy Digital Downloads, etc.
And we’re brought back to the website – where we get the connection failure message again.
No cache running. We’ve turned on debug in EDD, and here’s what the log reports:
2022-6-30 13:27:12 – PayPal Connect – Checking merchant status.
2022-6-30 13:27:13 – PayPal Connect – Failed to retrieve merchant status from PayPal. Error: %s
Any clue?
Thanks so much!
]]>I’m very happy with this plugin, there is only one problem.
I noticed that this plugin breaks the API connections for woocommerce and woocommerce mobile app.
I disabled all the plugins and enabled them one by one to check which one is causing the issue, and it breaks when activating this plugin. Can you help me troubleshoot / fix this issue?
What information do you need in order to help me?
Best Regards,
Gidarno
A website that is using Woocommerce Square is frequently disconnecting from Square, getting email notifications that say the following:
“There was a problem with your Square Access Token
Heads up! There may be a problem with your connection to Square. In order to continue accepting payments, please disconnect and re-connect your site.”
Below is my site’s system status report (just pulled today):
### WordPress Environment ###
WordPress address (URL): https://www.pinestatecoffee.com
Site address (URL): https://www.pinestatecoffee.com
WC Version: 4.3.2
REST API Version: ✔ 1.0.10
WC Blocks Version: ✔ 2.7.3
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.3.1
Log Directory Writable: ✔
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2r
SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 4.3.2
WC Database Prefix: wp_
Total Database Size: 23.88MB
Database Data Size: 20.14MB
Database Index Size: 3.74MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 3.02MB + Index: 0.63MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.44MB + Index: 0.30MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_facetwp_index: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.31MB + Index: 0.09MB + Engine InnoDB
wp_postmeta: Data: 1.44MB + Index: 0.31MB + Engine InnoDB
wp_posts: Data: 0.23MB + Index: 0.06MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
### Post Type Counts ###
acf-field: 80
acf-field-group: 11
attachment: 28
locations: 12
nav_menu_item: 5
oembed_cache: 2
page: 11
post: 2
product: 19
product_variation: 12
revision: 85
shop_order: 46
shop_order_refund: 3
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (21) ###
Advanced Custom Fields: Font Awesome: by mattkeys – 3.1.1
Advanced Custom Fields PRO: by Elliot Condon – 5.8.12
Autoptimize: by Frank Goossens (futtta) – 2.7.6
BackWPup: by Inpsyde GmbH – 3.7.1
Classic Editor: by WordPress Contributors – 1.6
Disable Comments: by Samir Shah – 1.10.3
WPZOOM Instagram Widget: by WPZOOM – 1.6.4
Jetpack by WordPress.com: by Automattic – 8.8.1
Qty Increment Buttons for WooCommerce: by taisho – 2.7.3 – Installed version not tested with active version of WooCommerce 4.3.2
Redirection: by John Godley – 4.8
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
SVG Support: by Benbodhi – 2.3.18
User Role Editor: by Vladimir Garagulya – 4.56
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.5.3
WooCommerce Services: by Automattic – 1.24.0 (update to version 1.24.1 is available) – Installed version not tested with active version of WooCommerce 4.3.2
WooCommerce USPS Shipping: by WooCommerce – 4.4.45 (update to version 4.4.47 is available) – Installed version not tested with active version of WooCommerce 4.3.2
WooCommerce Square: by WooCommerce – 2.1.6
WooCommerce: by Automattic – 4.3.2 (update to version 4.4.1 is available)
Yoast SEO: by Team Yoast – 14.7
Smush: by WPMU DEV – 3.6.3
### Inactive Plugins (7) ###
FacetWP: by FacetWP
LLC – 2.8.7
FacetWP - Map Facet: by FacetWP
LLC – 0.4
Kint Debugger: by Brian Fegter
Chris Dillon – 1.2
Mailgun: by Mailgun – 1.7.1
Product Filters for WooCommerce: by Nexter – 1.1.16 (update to version 1.2.2 is available) – Installed version not tested with active version of WooCommerce 4.3.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.26
Wordfence Security: by Wordfence – 7.4.10
### Must Use Plugins (1) ###
Pantheon: by Pantheon – 0.1
### Settings ###
API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #333 - /shop/
Cart: #334 - /cart/
Checkout: #335 - /checkout/
My account: ❌ Page visibility should be public
Terms and conditions: ❌ Page not set
### Theme ###
Name: Walk West Framework
Version: 2.0
Author URL: https://walkwest.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: wwframework/woocommerce/archive-product.php
wwframework/woocommerce/cart/cart-empty.php
wwframework/woocommerce/cart/cart-item-data.php
wwframework/woocommerce/cart/cart-shipping.php
wwframework/woocommerce/cart/cart-totals.php
wwframework/woocommerce/cart/cart.php
wwframework/woocommerce/cart/cross-sells.php
wwframework/woocommerce/cart/mini-cart.php
wwframework/woocommerce/cart/proceed-to-checkout-button.php
wwframework/woocommerce/cart/shipping-calculator.php
wwframework/woocommerce/checkout/cart-errors.php
wwframework/woocommerce/checkout/form-billing.php
wwframework/woocommerce/checkout/form-checkout.php
wwframework/woocommerce/checkout/form-coupon.php
wwframework/woocommerce/checkout/form-login.php
wwframework/woocommerce/checkout/form-pay.php
wwframework/woocommerce/checkout/form-shipping.php
wwframework/woocommerce/checkout/order-receipt.php
wwframework/woocommerce/checkout/payment-method.php
wwframework/woocommerce/checkout/payment.php
wwframework/woocommerce/checkout/review-order.php
wwframework/woocommerce/checkout/terms.php
wwframework/woocommerce/checkout/thankyou.php
wwframework/woocommerce/content-product.php
wwframework/woocommerce/content-product_cat.php
wwframework/woocommerce/content-single-product.php
wwframework/woocommerce/content-widget-price-filter.php
wwframework/woocommerce/content-widget-product.php
wwframework/woocommerce/content-widget-reviews.php
wwframework/woocommerce/global/breadcrumb.php
wwframework/woocommerce/global/form-login.php
wwframework/woocommerce/global/quantity-input.php
wwframework/woocommerce/global/sidebar.php
wwframework/woocommerce/global/wrapper-end.php
wwframework/woocommerce/global/wrapper-start.php
wwframework/woocommerce/loop/add-to-cart.php
wwframework/woocommerce/loop/loop-end.php
wwframework/woocommerce/loop/loop-start.php
wwframework/woocommerce/loop/no-products-found.php
wwframework/woocommerce/loop/orderby.php
wwframework/woocommerce/loop/pagination.php
wwframework/woocommerce/loop/price.php
wwframework/woocommerce/loop/rating.php
wwframework/woocommerce/loop/result-count.php
wwframework/woocommerce/loop/sale-flash.php
wwframework/woocommerce/notices/error.php
wwframework/woocommerce/notices/notice.php
wwframework/woocommerce/notices/success.php
wwframework/woocommerce/order/form-tracking.php
wwframework/woocommerce/order/order-again.php
wwframework/woocommerce/order/order-details-customer.php
wwframework/woocommerce/order/order-details-item.php
wwframework/woocommerce/order/order-details.php
wwframework/woocommerce/order/order-downloads.php
wwframework/woocommerce/order/tracking.php
wwframework/woocommerce/product-searchform.php
wwframework/woocommerce/single-product/add-to-cart/external.php
wwframework/woocommerce/single-product/add-to-cart/grouped.php
wwframework/woocommerce/single-product/add-to-cart/simple.php
wwframework/woocommerce/single-product/add-to-cart/variable.php
wwframework/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
wwframework/woocommerce/single-product/add-to-cart/variation.php
wwframework/woocommerce/single-product/meta.php
wwframework/woocommerce/single-product/photoswipe.php
wwframework/woocommerce/single-product/price.php
wwframework/woocommerce/single-product/product-attributes.php
wwframework/woocommerce/single-product/product-image.php
wwframework/woocommerce/single-product/product-thumbnails.php
wwframework/woocommerce/single-product/rating.php
wwframework/woocommerce/single-product/related.php
wwframework/woocommerce/single-product/review-meta.php
wwframework/woocommerce/single-product/review-rating.php
wwframework/woocommerce/single-product/review.php
wwframework/woocommerce/single-product/sale-flash.php
wwframework/woocommerce/single-product/share.php
wwframework/woocommerce/single-product/short-description.php
wwframework/woocommerce/single-product/stock.php
wwframework/woocommerce/single-product/tabs/additional-information.php
wwframework/woocommerce/single-product/tabs/description.php
wwframework/woocommerce/single-product/tabs/tabs.php
wwframework/woocommerce/single-product/title.php
wwframework/woocommerce/single-product/up-sells.php
wwframework/woocommerce/single-product-reviews.php
wwframework/woocommerce/single-product.php
wwframework/woocommerce/taxonomy-product_cat.php
wwframework/woocommerce/taxonomy-product_tag.php
### Square ###
Environment: Production
Tokenization Enabled: –
Debug Mode: Save to Log
### Action Scheduler ###
Complete: 2,026
Oldest: 2020-07-27 14:53:55 -0400
Newest: 2020-08-26 11:20:42 -0400
Pending: 1
Oldest: 2020-09-02 11:13:27 -0400
Newest: 2020-09-02 11:13:27 -0400
Also! Because this was happening so frequently and I was unable to figure out an obvious culprit, I turned on debugging on the site and it disconnected earlier this morning (I did login to the site and reconnect it myself at 11:13).
The following information is from Woocommerce Logs:
08-26-2020 @ 10:28:47 - No refresh token stored, cannot refresh connection.
08-26-2020 @ 11:13:27 - Access token successfully received.
08-26-2020 @ 11:13:27 - Refresh token successfully received.
]]>What started only happening every few months is now happening every day. We are constantly getting email alerts from woocommercee saying the following:
****************
Square sync failed
Square sync completed for Chemboys at August 12, 2020 1:42 pm.
The sync job has failed. Click for more details, or enable logging.
****************
I am forced to log into my website and manually reconnect square to woocommerce.
What is going on? Why is this disconnection happening so frequently?
If anyone can give me tips on how to generate a full list of my plugins and their versions, I could include the list in my post and would be helpful for troubleshooting I would imagine. We have a lot of plugins installed on our site, especially woocommerce plugins.
]]>This is the version of SteemPress I need as this is the one that allows folks to post ‘optionally’. But we’ve dropped in our steemit creds and it won’t connect.
Looks like it hasn’t been updated in a bit. Are you still supporting this one?
]]>Only message I get from Updraft when testing the connection is “FTP settings test result: Failure: we did not successfully log in with those credentials.”
It’s the exact same credentials I’m using in Dreamweaver that connects just fine. I also have the FTP account page open and can see the exact info.
What do I need to do to connect?
]]>i have installed the Plugin and have adjusted some respond messages.
Then i have connected the Plugin with a new Facebook page as told in the
How to setup fb messenger bot:
https://developers.facebook.com/docs/messenger-platform/product-overview/setup
everything seems to be ok, but the Bot does not respond.
Any idea how can i test the Bot System, i dont know whats going wrong, the Bot side or the Facebook side.
https://www.ads-software.com/plugins/wp-messenger-bot/
]]>https://www.ads-software.com/plugins/jetpack/
]]>I installed this for a client and just could not get it to work – every time I sent a test email, I received the “Cannot connect via SMTP” error.
So I tested it out on my own servers with exactly the same login credentials on a mirror site of my client’s, and it worked like a charm.
I’ve been troubleshooting this with the hosting company, but I thought I’d come here and ask if there’s a specific PHP module or something that else that I’m not thinking of that could be required or might be stopping this from working.
The server that worked was Site5 and the server that didn’t was LiquidWeb. So far, from a comparison of the installs, the only difference is that Site5 is running PHP 5.3 and LiquidWeb is running PHP 5.5.
Any ideas, or pointing in directions to look into, would be very appreciated!
Thank you so much!
Sarah
https://www.ads-software.com/plugins/easy-wp-smtp/
]]>