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Not able to view portfolio and gallery pages

prasannahechci — Tue, 02 Apr 2024 05:14:34 +0000

I can see that our portfolio and gallery data is missing, site is operational since a year and now we are seeing all these issues, can someone throw some insights on this please.

How can i recover lost order data from pre restoration files with sufix- old

samerafana — Mon, 15 May 2023 22:40:19 +0000

I have recently commenced an unintendional restoration and lost 2 weeks of site data. I am most concerned with woocommerce data. After restoration i got a following notification: “our WordPress install has old folders from its state before you restored/migrated (technical information: these are suffixed with -old). You should press this button to delete them as soon as you have verified that the restoration worked.” Can i recover my order history and any other data from those files, how to access them? Can i return the website to pre backup state using those files?

I’d appreciate all help

How to recover data typed into a contact form using PageBuilder’s Contact Form

lilyhoop — Mon, 18 Jun 2018 22:13:01 +0000

Hi guys, I have an issue I hope you can help with. I used the theme called DirectoryPlus by AIT Themes which comes with a built in Contact Form. The default was set up to COLLECT a name, email address, and message. But it was set up to DELIVER just the message. The name and email address was lost. Someone sent my client a threatening message and it said to get in touch with them, but the name and email address were not transmitted in the email to my client. I would assume that these fields were input. So I need to recover this data ASAP. Can anyone help! (I learned my lesson and have since changed the page to use Ninja Forms instead.)

Beta Version deleted directory

dailymay — Thu, 21 Dec 2017 14:25:24 +0000

I installed the v2.0beta via your website after being prompted by your notification, I was quite excited to see the development of the plugin, as I have been using the plugin for a few years now without any major issues. Upon installing and testing the Beta layout on my site, it had conflicted with the elementor layout I created for the directory and messed up the post format, I decided to delete the Beta file and reactivate the original.

Upon deleting the Beta plugin, it had also deleted my entire directory of paid listings, which was just over 500 business profiles. I reached out to my web provider to see if they could restore the listings from backup. They have restored the site to the previous week, but none of the listings have restored!! I am unsure how to resolve this issue and was wondering if the support team could help? I have sent several emails but no one has got back to me yet?

TablePress Update Failed & Plugin Uninstalled

Devin — Thu, 02 Mar 2017 22:42:55 +0000

Hi,

I am running WordPress 4.7.2.

When I updated your plugin to the latest version, 1.8, my site went into maintenance mode and wouldn’t allow me access. Upon gaining access back I went to the plugins page. It stated that the TablePress plugin was removed. The folder tablepress still exists in the plugins directory, which would be why I got the following message when I tried to install it back:
Installation failed: Destination folder already exists.

I zipped up the tablepress folder and am thinking that if I then subsequently deleted the folder it would allow me install the plugin again. My concern is that I have lost all the tables my various posts and pages (no way of knowing what was contained in these tables at this point) are gone as the places I have checked are currently just showing the short codes to the world, i.e. https://dwcryan.com/resume/

I checked my WP database and no tables stood out as a place where you are storing the data for tables (or with the update crashing and removing the plugin the tables are now gone). I do have a backup of my database pre-update and see in my posts where tablepress is referenced but not sure about table data themselves.

Any assistance would be appreciated.

Thanks,
Devin

Old blog still exists

misstalkaholic — Fri, 23 Dec 2016 06:57:56 +0000

Hi, I recently shifted my blog https://talkaholicme.wordpress.com/ from wordpress.com to https://misstalkaholic.com/ (www.ads-software.com)
I had thousands of likes on my WordPress blog which I might have lost while importing my data. I want to recover/migrate the likes on my self-hosted site. Or do I have to install any plugin for them to be visible? Also, there’s no like button on my new website posts now. How to get that?
There’s one more problem, my old blog i.e. https://talkaholicme.wordpress.com/ is still active and growing which I don’t want.

Aargh! Data recovery – I deleted my blog!

Mon, 01 Dec 2008 23:36:51 +0000

Hi,

I’ve done a stupid thing. I accidentally deleted my WP blog via my ftp client.

My blog is hosted on my site’s hosting account.

I managed to stop the delete once I realised what I was doing. My problem is that I can’t locate the folder or database containing my blog posts. I can find images I uploaded but have no idea where to find my blog entries.

If the blog entries still exist, where and how would I find them?

I’m scouring through my ftp client hoping to find a .txt file or .doc file containing an entry… I assume I’m hunting down the wrong file. What should I be looking for?

If I have already deleted my blog entries, is there any way I can recover the deleted files/database with my hosting provider/via my ftp client?

Many thanks
blahblah007