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Timeout and Memory limit on database update

Masoud Golchin — Tue, 30 Jul 2024 09:08:48 +0000

Hello there,

We are using Spectra plugin on a client’s website. After updating to the latest version it asks to update the database. When clicking on “update the database “Update Spectra Database” nothing happens!

I monitored the network request: It sends an ajax request to the back end and waits for a long time and get either “504 Gateway error” or “Fatal Error causing by memory limit”.

We increased the memory limit to 512M and also increased the time limit but it can’t finish the job.

I believe this issue is with the plugin and needs optimization on your side. Would you please take a look at it?

Waiting for your reply.

Woocommerce update database critical error on site

Emp — Thu, 28 Mar 2024 12:15:43 +0000

I’m at loss on what’s wrong, my new site works just fine however everytime I install woocommerce, I always get the “there’s a critical error on this website, check email”.

first i have to note that except for the first time I got the email, I never ever get any other, however I have been able to track the issue down to woocommerce and site works fine everytime I deactivate and delete the plugin.

i have just installed it again, I get the notification that woocommerce is updated however I need to update the database and this is where the issue lies.

for everytime I click on the the blue update button it take me back to the the error page, the main problem is that database update request. I have tried to manually do it from status but the same thing happens (I get to dashboard – click on woocommerce status – land back to the critical error page) it’s frustrating

i checked status and everything checks o so it’s not conflicting with any plugin or theme.

What could be wrong, what do I need to do?!

i should also mention that the first time I got the update database notification after I installed woocommerce and set up a product was when I tried to set up a woo account, gave me suggestions of Google ad listings and jetpack which I selected and boom the issue started (something bout Google ad listings works with updated woo database) I have long since deleted the two plugins.

Thank you!

Products and add to cart buttons have disappeared from the product pages

figure2 — Sat, 17 Feb 2024 19:52:42 +0000

My client contacted me yesterday that their products were no longer visible on the product pages. When I logged in to their website, I saw an alert that the Woocommerce database needed an update, which I did.

I returned to the website page and the products were now visible. However, my client still couldn’t see them. After some digging, we realized that if we are logged into the site, you can see the products. Anyone not logged in like the customers only sees a comment box.

Can anyone explain what’s happening?

Order numbers changed after update

saso — Sun, 03 Sep 2023 14:02:45 +0000

Hi,

I have a similar problem to this one > https://www.ads-software.com/support/topic/all-order-numbers-reverted-after-update/.

All my previous order numbers were changed after updating the plugin (ver. 1.6.0) AND plugin database. All NEW orders have correct order numbers even after plugin/database update and are in correct sequence to the previous sequence of order numbers which were then changed after update.

I know i have a renumerate option but I am not sure if renumeration will be correct and if this action is reversible if something goes wrong? All orders start with nr.1 every start of the year. My orders range from year 2018.

What is the best way to deal with this situation? I appreciate your help.

Thanks.

Error occurred when processing donation #153

gandolfslayer — Sat, 02 Sep 2023 21:42:28 +0000

Hello,

I am in the process of repairing and redesigning my clients website. However I am noticing that they keep getting error messages.

The first error message is Database Update??–?An unexpected issue occurred during the database update which caused it to stop automatically. Please contact support for assistance.?

The second error is

Description:An error occurred inserting data into the revenue table

Category:Core

Source:Revenue Migration

Date & Time:2023-09-02 21:33:51

Error details:{ “Data”: { “donation_id”: 153, “form_id”: 0, “amount”: 0 }, “Error”: “An error occurred when processing Donation #153. To insert revenue, please provide valid donation_id, form_id, amount.” }

I have tried to review the error walk through on https://givewp.com/documentation/core/frequent-troubleshooting-issues/handling-database-update-issues/ However I am still very confused and lost.

Please help me with this.

woocommerce_run_update_callback keeps being added to Scheduled Actions

BillOsuch — Fri, 09 Jun 2023 21:08:26 +0000

I migrated my WooCommerce site to a new web host yesterday, and since then the database update has been stuck in an infinite loop. I get the message that a database update is in progress, and the scheduled action is:

woocommerce_run_update_callback
‘update_callback’ => ‘wc_update_770_remove_multichannel_marketing_feature_options’

However, it never runs, and additional identical entries keep getting added to that table every few seconds. If I try to run each one manually, I may or may not be successful – sometimes they are adding so fast that I can’t keep up with them. However, even if I am successful in running them and clearing out the table, I just get a new message saying the database has to be updated, and the whole process starts all over.

Great number of past-due actions after updating database woocommerce

Artel — Thu, 11 May 2023 09:52:57 +0000

Hello,

We have a whole new, clean, wordpress installation with woocommerce, it is in development mode to replace an older website. We had only one update of woocommerce and it gave 32.000 past due actions when updating the database, this is an example:

woocommerce_run_product_attribute_lookup_update_callback

Uitvoeren | AnnulerenIn afwachting 0 => 173581 => 1woocommerce-db-updates Niet-herhalend 2023-05-09 14:46:10 +0000 (1 dag 19 uur geleden)2023-05-09 14:46:09 +0000actie aangemaakt

This is odd as the installation is totally new and fresh and there are no other plugins at this moment except woocommerce

Does anybody nows what is wrong here?

Woocommerce gone after database update

nixon2482 — Thu, 23 Mar 2023 10:12:00 +0000

I did a woocommerce database update and next thing I know, my woocommerce plugin was gone from plugin tab of wordpress dashboard and from the site as well.

Only Woocommerce folder still exists in File Manager on Cpanel

Database Update Unexpected Error

marekstandandstretch — Fri, 10 Feb 2023 02:53:35 +0000

Hey GiveWP Support Team!

One of our clients is having issues with their database updating.

I’ve followed the following steps here: https://givewp.com/documentation/core/frequent-troubleshooting-issues/handling-database-update-issues/
and here: https://www.ads-software.com/support/topic/unexpected-issue-occurred-during-the-database-update/

But unfortunately the issue is not resolved.

Steps I’ve taken:
– cleared site cache and disabled all plugins besides GiveWP and tried to update database
– enabled advanced updates and updated each entry individually, cleared plugin cache (site cache disabled) and tried to run the updater again, same issue.
– All themes, wp core, plugins are up to date
– Looked for the donation ID in the log but the log contains no entries with the log id (#1936) so I cant remove or edit the donation in question.

Here are the general log entries:

Error

Core

Revenue Migration

2023-02-10 02:35:34

An error occurred inserting data into the revenue table

Error

Migration

Give Core

2023-02-10 02:35:34

Update Pause

Error

Migration

Give Core

2023-02-10 02:35:34

Update Health Check

Error

Migration

Give Core

2023-02-10 02:35:34

Update Health Check

Error

Migration

Give Core

2023-02-10 02:35:34

Update Restart

Error

Core

Revenue Migration

2023-02-10 02:31:36

An error occurred inserting data into the revenue table

Error

Migration

Give Core

2023-02-10 02:31:36

Update Pause

Error

Migration

Give Core

2023-02-10 02:31:36

Update Health Check

Error

Migration

Give Core

2023-02-10 02:31:36

Update Health Check

Error

Migration

Give Core

2023-02-10 02:31:36

Update Restart

Here is detail from the first entry:

{
“Data”: {
“donation_id”: 1936,
“form_id”: 0,
“amount”: 0
},
“Error”: “An error occurred when processing Donation #1936. To insert revenue, please provide valid donation_id, form_id, amount.”
}

And the second entry:

{
“post_title”: “Update Pause”,
“post_content”: “stdClass Object\n(\n [key] => wp_give_db_updater_batch_81d68a5200b87e128f6991361c909d9a\n [data] => Array\n (\n [0] => Array\n (\n [id] => add-past-donation-data-to-revenue-table\n [version] => 2.9.0\n [callback] => Array\n (\n [0] => Give\Revenue\Migrations\AddPastDonationsToRevenueTable Object\n (\n )\n\n [1] => run\n )\n\n [type] => database\n )\n\n [1] => Array\n (\n [id] => migrate_existing_logs\n [version] => 2.10.0\n [callback] => Array\n (\n [0] => Give\Log\Migrations\MigrateExistingLogs Object\n (\n [logTypeHelper:Give\Log\Migrations\MigrateExistingLogs:private] => Give\Log\Helpers\LogTypeHelper Object\n (\n )\n\n [legacyLogsTable:Give\Log\Migrations\MigrateExistingLogs:private] => Give\Log\Helpers\LegacyLogsTable Object\n (\n )\n\n )\n\n [1] => run\n )\n\n [type] => database\n )\n\n )\n\n)\n”,
“post_parent”: 0,
“log_type”: “update”,
“file”: “/home/341820.cloudwaysapps.com/ctmbdyzgqt/public_html/wp-content/plugins/give/includes/admin/upgrades/class-give-updates.php”,
“line”: 360,
“function”: “add”,
“class”: “Give_Logging”
}

I would appreciate any help you could give!

Best,
Marek

Does a required database update re-install Hello Dolly

laurelkeyes — Thu, 05 Jan 2023 21:57:52 +0000

When I attempted to log into the wp-admin on my website today, I received notice “Database Update Required”. I clicked the link to update the database. After logging in, my plugins page showed two new plugins that were previously not there: Akismet and Hello Dolly.

I understand that these plugins are usually packaged with WordPress but is the update responsible for their appearance or is something suspicious going on? Thank you.