I have fixed the problem and the site is working again, but I can’t log into my dashboard. When I click on lost details and type in my username or my password, I get the following response:
“The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function…”
I can still log into one of the editor’s dashboards, but not into the administrator’s dashboard. The administrator’s account is the account that was hacked.
I really don’t know how to get back into my administrator’s dashboard.
Does anyone have any advice?
Kind regards,
Suzanne
I get this message when I use the “Contact Us” page:
“The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function.”
How do I fix this problem?
Thank you
Anton
https://www.ads-software.com/extend/plugins/si-contact-form/
]]>Here are repro steps:
1. Go to https://www.stickychicky.com/wp-login.php?action=lostpassword
2. In the “Username or E-mail” field enter “[email protected]”
3. Click “Get New Password”
4. Receive error
I have also installed the WP-Mail-SMTP plugin by Callum Macdonald, https://www.callum-macdonald.com, gone through the configurations, changed settings back and forth, different combos, etc. to no avail. Any suggestions would be great.
I also have a message in with GoDaddy so we will see what they say as well.
]]>