Hello
I have this issue.
We have an online store connected to Meta via this plugin.
Our main data source is the Woocommerce Integration, also we have the pixel, and a feed file for complementary updates.
On Commerce Manager, on Data Sources, I was cheking the options of the pixel and turned all of them off.
I tested updating a product and everything worked.
I kept working on some products warnings when suddenly I noticed my catalog had cero products.
When I look on the data sources the Woocommerce Integration is missing.
I tried reseting the connection, but the Woocommerce Integration does not appear on the data source list.
Here are the System status and plugin log from our site today.
https://drive.google.com/file/d/1YNQJg8lS-Z-NPkMZGWCoDUAsgiNevCK4/view?usp=drive_link
What could be the cause?
Thank you in advance.
PD: Not related. I always write my posts on a text file previous to post them here. For some reason the message is shown on a code block.
]]>but suddenly and for no reason, when I select the Autmations> … >”Send email” > [Edit Content] button, the editor doesn’t show up. This is my screen: https://prnt.sc/JkcbliB9JtaI.
Moreover, when I started a new automation and had to [+ Design email], the button opened the email editor, but in the saved templates there wasn’t my custom template there (https://prnt.sc/FPsbkOsNhT8q).
What am I doing wrong?
How do I correct this?
]]>I went into the database and it is there, but it’s not showing in Dashboard > Pages. The page is called “home” and the url is mysite.com/home. It is not set to be my themes homepage.
In the database, I deleted the page in wp_posts and then recreated it (a blank page) in the wp backend but it’s still not showing up in the list.
I disables all of my plugins. I deleted everything inside my functions.php.
It is the main site of a multisite network. I am the super admin.
Anyone know why and how to fix that?
]]>My client notified me today that the Gutenslider had disappeared from the homepage (I’ve linked to the staging site, which has the same issue, as I’ve done a temporary fix on the real site). The slider is still there on the back end, and if you look at the front end code it’s there, but nothing displays.
Since it worked previously I’m wondering if something went wrong with the v6 upgrade. Any ideas you have would be greatly appreciated, thanks!
]]>I had this big issue. We have a website in Italian (the main language) with English translations, an editor created on the website a new page from an existing one (duplicate page) and translated it. After doing it we noticed that most of the translations on the website disappeared so when the user switched the language to English everything was still in Italian. On the backend, all translations weren’t in the translation block of the strings. We had to put all the translations back one by one on every string on the website.
Can you kindly help me understand what happened and how to avoid it next time we create a new content/page?
Thank you in advance!
Lucas
]]>I recently started a thread as below and I want to reopen it as my newsletters have disappeared again. I am concerned that there is an update (either Mailpoet or otherwise) that is losing the newsletters.
https://www.ads-software.com/support/topic/newsletters-have-disappeared/#post-16629047
When I come to view my newsletters there is only one available along with a welcome email which were set up years ago.
I’m not sure why these remain after the rest of the newsletters have been deleted but there should be at least another 4 newsletters that have been produced in the last 12 months that should show as well.
Do you have any suggestions as to how this old database is replacing the newer one? Is it an MP update doing this? Why is MP picking up an old newsletters data table?
In the meantime I am restoring the newsletters as previously mentioned from an Updraft Plus backup from September 2022 although this is not ideal and I would really like a resolution to this issue
Regards
Andy S
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