I would like to submit this issue that happen with Jetblog.
If Jetblog for Elementor is active is impossible to switch the language for translation in Translatepress, this cause an error 500 and block temporary the website.
I alredy followed the guide posted by Translatepress to inspect the error (.htaccess, memori limit etc are all checked), and last step was to deactivate all the plugin one by one. The plugin that caused it, at the end, was Jetblog.
JetBlog is a Crocoblock plugin from popular Crocoblock suite.
Did someone get a problem like this?
https://ibb.co/D7tcmpZ
I have a paid version but from the Ticket services nobody answered me since a week, so before to leave a bad review i will preferr ask for helps here.
The error says:
PHP Fatal error: Uncaught Error: Call to undefined function is_utf8_charset() in /home2/latxikad/public_html/latxikadelacerveza.es/wp-includes/formatting.php:1105.
Thanks in advance
]]>This seems to be related to https://core.trac.www.ads-software.com/ticket/61182
Full error:
[Wed Jul 17 10:48:12.068500 2024] [php:error] [pid 3188270] [client 115.188.1.183:38506] PHP Fatal error: Uncaught Error: Call to undefined function is_utf8_charset() in html/wp-includes/compat.php:179\nStack trace:\n#0 html/wp-includes/compat.php(152): _mb_strlen()\n#1 html/wp-content/plugins/wp-super-cache/wp-cache-phase2.php(268): mb_strlen()\n#2 html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php(194): wp_cache_serve_cache_file()\n#3 html/wp-content/advanced-cache.php(22): include_once(‘…’)\n#4 html/wp-settings.php(97): include(‘…’)\n#5 html/wp-config.php(77): require_once(‘…’)\n#6 html/wp-load.php(50): require_once(‘…’)\n#7 html/wp-blog-header.php(13): require_once(‘…’)\n#8 html/index.php(17): require(‘…’)\n#9 {main}\n thrown in html/wp-includes/compat.php on line 179
Please check your file permission from your hosting panel. The permission must be 0755 for file/folder. If you are using a vps(virtual private server) then you must ensure that the owner of your installation is PHP aka www-data. Another reason could be wrong root folder path/url. Inserting a correct root folder path/URL should fix the issue
I checked all items above and did not work!
Also I wrote
define( 'DISALLOW_FILE_EDIT', false );
/* That's all, stop editing! Happy publishing. */
in wp-config.php
]]>After proceeding by elimination, I finally located the issue to this new extension I had installed some time ago.
Next time I’ll be more prudent…
]]>However, since the last update, I have been having an Error 500 – Internal server error on the page mentionned above.
I have tried all steps described on other topics, including deleting and downloading a new plugin, without success.
For information, the debug mode is active.
Can you please advise ?
Many thanks in advance,
]]>