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Getting Facebook event matching error

oribsn — Thu, 05 Oct 2023 08:21:03 +0000

I installed the facebook conversion api ID on the PYS plugin settings.
But we are getting the following error from Facebook:
“Compared to other advertisers in the same region, the customer information you’re sending with AddToCart events is ineffective at matching the events to a Meta account. This limits your ability to show relevant ads to people.”

Please Have a look at the attached picture from our Facebook account.
Can you help me and tell me what this error means, and what needs to be changed in the PYS plugin settings for the facebbok account, so that we can remove this error.

View post on imgur.com

Thank you.

Facebook Event Deduplication Issues

nilewm — Mon, 19 Jul 2021 19:37:51 +0000

I am having an event deduplication problem..

I’ve deactivated/reactivated the facebook for woocommerce plugin and confirmed that the pixel was taken off my website (using the pixel helper) before reactivating.

I also reimplemented the Facebook API integration and confirmed with my Facebook ads manager that the API is firing correctly. However, I’m still getting deduplication errors.

I’m thinking this is a plugin issue because I am receiving multiple “browser” events from the ‘partner integration’ being the facebook for woocommerce plugin.

The facebook pixel code is only on my website via the plugin as I’ve verified by turning the plugin off and checking the pixel helper as mentioned previously.

Any help with this would be greatly appreciated as I need accurate metrics to make informed decisions for my business!

ViewContent Event Missing Deduplication parameter

carnagelp — Wed, 14 Jul 2021 15:17:21 +0000

Please see this screenshot: https://ibb.co/VDQXYrY
The pixel is showing this issue and giving the solution to add the event_id using code. As I’m not a coder, I don’t know how to do that.
I read the other threads and found out about testing Pixel Helper and it’s all good. Here’s a screenshot for your reference: https://ibb.co/wdng7KY

Here’s a Woo-commerce status report which is also not showing any error regarding this problem : https://pastebin.com/4erGMKE8

I also stumbled upon the following suggested solutions by your team to other members
? An unmodified, default WordPress theme such as Twenty Twenty or Storefront active.
? No other plugins except for WooCommerce and Facebook for WooCommerce active.

It is not practically possible to apply these solutions as the whole website will collapse and for a non-tech person like me, it will be another hassle to de-activate and reactivate it all again. Also, this solution is being floated around for months now and none of the users in their threads confirmed that it will resolve the above issue so it is a very big risk without any possible benefit.

I’ve also found these active threads on GH:
? https://github.com/woocommerce/facebook-for-woocommerce/issues/2020
? https://github.com/woocommerce/facebook-for-woocommerce/issues/1722
? https://github.com/woocommerce/facebook-for-woocommerce/issues/1668

And it seems like this bug is unresolved. Please let me know if I missed something and there’s any other way to resolve this.

We cannot run ads without the event de-duplication and it’s causing us a loss.
Also, Is there any alternative to this plugin/ can we manually add the API using the code given here: https://developers.facebook.com/docs/marketing-api/conversions-api/payload-helper and remove the plugin? If Yes, then How can we do that?

In summary
? Please help me resolve this event with an easier solution than the one above
? If this is an unresolved bug, provide a temporary alternative

fantastic widget, but not all group events show

berteh — Sun, 04 Jul 2021 08:49:08 +0000

Thank you @xylus for the nice widget, works mostly fine for me, but not all events in my group page are displayed: seems like those that I did not personally create do not show.

How can I get *all* events in my FB group, including those other groups admin added from other hosts:
https://www.facebook.com/groups/stockemoise/events

to show on your widget on my right sidebar widget at
https://stockemoise.be/

Thanks you !
Berteh.

Server Sending Invalid Match Key Parameters for AddToCart Event

ileniacortese — Thu, 19 Nov 2020 16:18:30 +0000

Hi, from my Business Manager I see the error “Server Sending Invalid Match Key Parameters for AddToCart Event”.

I already asked for FB support but they answered it is an issue of Woocommerce.
Can you please help me?

I need to start with advertising campaigns and I can’t do it since the event doesn’t work.

Thx a lot

Facebook event

groupepena — Tue, 27 Nov 2018 15:47:37 +0000

When I share an event on my facebook company’s page, I don’t find it on the flow-flow wall on my website… Is it normal ?

Display Single Facebook Event

sizzla2112 — Fri, 09 Mar 2018 18:17:02 +0000

Hi. i am trying to post a single Facebook event on my homepage. It only shows the title and description. No main date, no location. It does she “1 post in the discussion” which I don’t want to show. Blow is the code I am using. Am I doing something wrong?

[fts_facebook type=event id=549123395460322 posts=1 title=yes title_align=left description=yes show_media=top show_thumbnail=yes show_date=yes show_name=yes words=200 popup=no]

The facebook event:
https://www.facebook.com/events/549123395460322/

Thanks!!

Nice plugin!

agidulyan — Wed, 08 Mar 2017 10:59:00 +0000

Well done! Just let me check about updates. It updates the event title, dates, venue only? No updates like Facebook event posts import, or smth like that?…

Can’t activate the pro version

ebiwe1984 — Sat, 11 Feb 2017 17:35:23 +0000

I’ve bought the pro version of this plug in. But that didn’t work. I’ve put the FB settings and on xylus website i fullfill the name of my website. But when i select “import by facebook page”, the plug in still say only on PRO version

Can you help me ?

thx

How to import event to Facebook event?

pavlinux — Fri, 03 Apr 2015 12:38:57 +0000

Subj?

https://www.ads-software.com/plugins/the-events-calendar/