Steps seem to be:
I re-tested this morning before submitting this ticket, and it now fails after step 2.
Suggestions?
]]>Many thanks,
]]>If we deactivate the first option the preview of the Administrator is recovered except with the Login page. Apparently this function is not working properly. Is there a specific solution for this?
Thank you
]]>The email generated by TML is not converting the space into a %20, so the link stops at the space and is therefore not valid. e.g.
https://www.something.com/resetpass/?key=Zizz7IwOkKzwhtylkxVS&login=jo bloggs
rather than
https://www.something.com/resetpass/?key=Zizz7IwOkKzwhtylkxVS&login=jo%20bloggs
Would it be possible to fix this please?
Thanks in anticipation
]]>Multiple issues, probably all related:
1. User needs to log-in twice to /My-Account
On trying to log-in the first time the page just refreshes and then on entering log-in credentials the 2nd time it works.
2. Same issue for reset password
3. I tested forgotten password function from my own account (my WordPress admin account) and I received a forgotten password link via email. I registered a new account just as a customer and I do not receive a password reset email.
Thanks in advance
]]>Please help! I was in the middle of making changes to my website and now I cannot do anything.
]]>User flow:
A user has forgotten his password and clicks “Password forgotten?” and fills in their username. A mail is now send to the emailaddress of this user with a link they can use to create a new password. The mail is received and seems to have a well-formed link, however this link is not working as the key is deemed invalid when you use it (also after copy-pasting and whatnot).
After going through the regular procedure with regards to bugs I found out that the issue seems to be with the All In One WP Security plugin because it worked again when the plugin was inactive and stopped working when it was activated.
The login page has been renamed and the link in the forgotten password goes to the correct page, the problem is with the key that is deemed invalid for the username.
P.S. We’ve had an earlier problem where the link was malformed (%38 injected in the link somehow, which was resolved after an update of the All in one Security Plugin).
WordPress 4.2.1
All In One WP Security 4.0.1
https://www.ads-software.com/plugins/all-in-one-wp-security-and-firewall/
]]>Then in webmatrix, go to Databases then expand tables and open wp_users. Highlight the entire password for ‘admin’ and copy (don’t cut lol).
Now, open the site with the forgotten password in webmatrix. once again, go to databases, tables, wp_users, and where it has “password” for the admin, highlight the password txt and paste in your copied “working password”.
Now you can log in to your wordpress admin console with that password.
Hope this helps