Issue:
Visitors click the submit button, but the form does not process their entries. No errors appear in console logs, server logs, or Gravity Forms logs. Form submissions succeed when manually entering details, but fail when autofilled via URL parameters (e.g., [email protected]&fname=John). Happens on fresh WordPress installations with only Gravity Forms and a page builder installed. What I’ve Tried:
- Disabled caching (Cloudflare, WP Rocket)
- Disabled security features (ModSecurity, firewalls, security plugins)
- Switched hosting (Hetzner → Hostinger → SiteGround)
- Tried multiple form plugins (Gravity Forms, Fluent Forms, WPForms, Ninja Forms)
- Used a fresh WordPress install on a subdomain, but the issue persists
- Tested with and without ad blockers – no difference
- Checked Hotjar recordings – visitors click submit, but the form hangs
- Plugin support (Gravity Forms, Elementor) couldn’t replicate the issue.
Additional Notes:
- Plugin support (Gravity Forms, Elementor) couldn’t replicate the issue.
- No PHP errors are logged.
- Hotjar recordings show users clicking submit, but the form does nothing.
- This issue existed before Hotjar was installed, so it’s not a conflict.
- Debug logs don’t show blocked requests.
- The issue seems to happen universally regardless of form, page builder plugins, or themes
Additional Clues:
Issue occurs before submission is processed (even with simple confirmation messages instead of redirects). Form submissions don’t even register as clicks in Hotjar for Elementor and Formidable forms. The issue happens for almost all real visitors, not just specific ones. No 403/404 errors in server logs, but POST requests from real users don’t seem to reach the server.
How visitors access the form:
- I send an email with a Pretty Link (Prettylink1).
- Prettylink1 redirects to another Pretty Link (Prettylink2).
- Prettylink2 redirects to the final form URL.
- Visitors land on the form page but fail to submit unless manually interacting with fields.
- Even when testing direct visits (bypassing Pretty Links), the issue still happens
Possible Causes? JavaScript not executing properly for real visitors? AJAX requests getting blocked silently? ModSecurity filtering requests without logging errors? I’m out of ideas at this point—has anyone encountered anything similar or have suggestions for further debugging?
]]>It used to work, however now it seems to have stopped.
My code is…
[group eligibility-pass]
<label>
<h4>5. Eligibility</h4>
</label>
<label>Please sign up for the mailing list to hear when the next funding round opens.</label>
<div class="cf7-container">
[contact-form-7 id="0ba9521" title="Subscribe to the eNewsletter"]</div>
[/group]I have made a large form that I redesign afterwards. I try to add colums and move fields into the columns, but its not happening. Am I doing something wrong? ]]>
Admission: I also tried a competitor briefly, earlier this year, just to make sure I wasn’t “missing out” simply for lack of checking around after these years. I won’t name names, but I plan to keep moving forward with Formidable.
]]>I don’t see it in the Changelog, but would like to confirm whether or not this functionality has been implemented in the plugin yet as so many businesses could really benefit from it. If not, is there a suggested “workaround” (e.g. embed content via Pinecone that redirects users to a form)?
]]>