I’ve installed WP Mail SMTP to help send my online store emails. But the from name in all the emails, is wrong. I’ve changed it everywhere and checked the box for forcing from name. But it’s still wrong.

How can I fix this?

Could you please check it and let us know where we can change these settings need
to fix this issue ASAP. You can check the screenshot here https://tinyurl.com/2ja8dusq

Is there a way to fix this without editing the php file?

I am running Woocommerce and Learndash but I doubt this has anything to do with it.

Thank you!

I am using the elementor form to create a contact from.

And i have set: Action after Submit to Email

Now the problem is that the entries in From Email and From Name are somehow overwritten and showing my admin user email and my company name. Instead of what I defined in the From Email and From Name Settings:

https://prnt.sc/1qysnj8

I did solve the problem with this snippet:

// Function to change email address
function wpb_sender_email( $original_email_address ) {
    return '[email protected]';
}
 
// Function to change sender name
function wpb_sender_name( $original_email_from ) {
    return 'Tim Smith';
}
 
// Hooking up our functions to WordPress filters 
add_filter( 'wp_mail_from', 'wpb_sender_email' );
add_filter( 'wp_mail_from_name', 'wpb_sender_name' );

But that means that the form settings of the elementor widget do not work properly.

What is happening? What does overwrite the default wordpress from email adress and name with a higher prriority than the elementor form widget?

Thanks

Sascha

Just wondering if it’s possible to set the “From Name” as the Blog title by default? Do you have a special tag I could use, something similar to the Contact Form 7 special mail tag [_site_title]?

I use this plugin on a multisite and it would be great if I could set this once and not have to touch it again.

Many thanks!

Everything works fine. I am only having issues with From Name. I’ve chosen Other SMTP option and setup for smtp.office365.com details with an authentication turned on. However, when sending out emails, from name is not being taken what I wrote, it shows the email account name. Why it is working in this way please? I really want to have this work as it is described in your plugin please? Any ideas?

Thanks