On the old Website under Tools > Export there is just no media option. On the new website when I go to Tools > Export I can select media to be exportet. I am kinda clueless what’s going on here. I can’t e even find a similar case via the search.

Any ideas? I would be happy!

The second you want to do something even remotely non-standard, WPForms will not help you. A simple example is allowing the user to order a certain amount of items at a fixed price. For example, let’s say you’re selling a product for $100, and a user can order many of them.

When using WPForms with Stripe, you CANNOT specify which payment field to charge. Instead, the backend will sum every payment field in the form, and charge the sum. This means you cannot:

• Create a payment field for your fixed price item, set the cost to $100.
• Create an amount field as well.
• Create a single item “total” field which multiplies the two to charge the user.

If the user enters 5, your total field will show them $500, but the actual charge will be $600 because your $100 payment field will be automatically summed in to the Stripe charge. So you’re thinking, okay, just don’t use a “payment field” for the initial $100, but no display block exists. There is no display block, styled the same way as the payment fields, to use. What about copying the css styling that the payment field uses into an HTML block? That doesn’t work either – it broke the Stripe payment integration, so the form could no longer process any payment at all.

Most of this unnecessary difficulty is due to the awful design of summing all the payment fields in the form, rather than just allowing the user to pick which payment field should be charged (and have summing merely as a default behavior).

This is just one example. Trying to show and apply discounts is similarly difficult. For a plugin that costs what this costs, WPForms just isn’t flexible enough. Only the basics truly work out of the box, and unless you want to do the most basic payments or contact forms, you’re going to have issues that waste hours of your time. I’m trying things like discounts and quantity – that’s not that hard.

Support is not available on the weekends, and they’re slow as well. Their calculated fields simply did not work when I got it (in an opaque and impossible to debug way), and it ultimately took them a week to tell me their forms didn’t work with a js optimization plugin I was using, and to disable it. It’s just time waster after time waster.

Obviously it’s not a 1-star plugin, and if it were inexpensive, I actually think this would be a 4-star review. It’s not, though, it’s pricey, and for that price, I’ve wasted far too much time on tasks that should be trivial. Despite the good interface, it can’t be anything more than 3-stars.

It keeps booting me out, and deleting rows when I am trying to add them, it is painstakingly frustrating to get anything completed. I have just wasted 5 hours of my day. Too bad, it looks really good, and clean and I love its design, but it is just so bad I can’t believe it.

I hate when people say this, but I am going to say it anyway . . . “I wish there was an option for negative stars because I believe that one star is way too generous”

Every time we try to save your plugin’s settings, it reverts to the previous ones and/or does not accept the new ones. This has been going on for a long time.

Yes, we have tried everything we can think of:

(1) We use a browser in Incognito or Private Mode.

(2) We have excluded all related wp-admin URLs from caching (URLs added to SG Optimizer, WP Rocket, and Cloudflare via Page Rules)

(3) We are not blocking WP REST API.

(4) We always clear our cache (local and global).

Settings are saved ONLY after we click the “Purge SG Cache” button in our WP Dashboard and clear our browser cache.

All other plugins have a “Save” button for saving plugin settings. Yours is the ONLY one that does not. Please add one (with magic attached to it) to guarantee saving our plugin settings.

There are many posts reporting the same (or similar) issue.

Thank you!

The bad news – it has a horrible and frustrating experience. It loses focus all the time, so I have to click on the same cell multiple times just to be able to type something in. Arrow keys could lose focus easily. It takes so much longer to do basic things, I have never encountered anything like it. I can’t even type a complete sentence without it losing focus and forcing me to click on the cell again.

The basic pricing table part is reasonable, but you have to put up with so many delays and frustrations. It would get 4 or 5 stars from me if these basic things were fixed. Otherwise, brace yourself for a very frustrating experience.

Results: Don’t buy = you have no coding experience or limited time.
Buy = if you have some coding, plenty of time and don’t need support.

Don’t have any idea how. Tried to connect with Filezilla. Don’t even know what I’m supposed to be connecting to. Can’t do it via the name of my site. Don’t have anything from WordPress giving me any FTP credentials or location.