Once the order history says confirmed and published, the listing should appear in directory listings and on the live site but the profile does NOT show up.
Is there a fix for this?
]]>As I was typing and creating my lessons on LearnPress, it suddenly jump back to the beginning of the page which make it very hard for me to concentrate and create my course.
Here is a quick image to explain the issue: https://app.screencast.com/QXLzKKuL1BPpj
I have raised a ticket on your ThimPress the 16 April (almost 2 months ago) and till now the issue have not been resolve.
While I do appreciate that your LearnPress team members are very responsive (thank you), but it will be better if you can take a look at the issue and see if you can help to resolve it.
The Ticket is raised under the name “Creating course on learnpress then jump back to the beginning”
Appreciate your quick action to resolve the issue.
]]>All of the sudden the edit page of the newsticker is not rendering anymore, neither are the settings, the page is just a blank white space. Every other menu is rendering just fine, like extentions or import/export. We are unable to change what is written in the newsticker like that.
Thanks for the help in advance!
Impossible to chat with an agent (despite what they pretend), the problem resolution takes ages through emails, especially since the solutions proposed don’t work and are even most of the time very basic stuff.
When creating a ticket, it is suggested to do some trials, which are requested again at the first contact with an agent level 1. My issue has been escalated to level 2 after the level 1 recognized he couldn’t do anything about it, and now level 2 agent is asking me basic stuff again.
In the meantime, I am loosing a huge amount of time in my business development, with not the apropriate support for a plugin I paid for.
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