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]]>Importantly, we were able to notice that after updating the feed settings, the prices are good for about an hour/two, and then they are already displayed badly, because they are multiplied by the euro exchange rate. Why?
Is it a problem with some cache?
We can share access credentials to our admin panel and FTP.
We’ve tried hundreds of different combinations of add-on settings, disabled wprocket. Please help.
thanks
Thanks, Dave
]]>However, I do not want to loose all my reviews and the export function also does not work. Please can you advise which files to copy and paste from the old installation to the new for the reviews to still work – via cPanel I have access to both the new and old files.
Regards
Hendi
]]>I have installed the plugin and trying to create a feed. I always get the error message “There Has Been a Critical Error on Your Website”.
WooCommerce logs shows “CRITICAL Out Of Memory”.
I have increased the hosting memory limit ot 8GB and the plugin is still displaying the error message “There Has Been a Critical Error on Your Website”.
The plugin system check is showing TRUE.
Why is the plugin displaying error message?
How do i fix the error message?
Thanks.
]]>See example feed to show settings: https://snipboard.io/4VSp1q.jpg
And then example from the feed itself below:
“
189 https://www.XXX.com/wp-content/uploads/2024/01/2024-01-17_20-54-04.png https://www.XXX.com/wp-content/uploads/2024/01/2024-01-17_20-54-04.png new 0.00 27.99 AUD 27.99 AUD
“
And then in the feed itself you can see it is giving the link to the first variation image TWICE, instead of MAIN IMAGE value followed by FEATURED IMAGE value. This happens for every single product listing now, those that in the past were all working correctly. I’m saying this last part to clarify it is not some bad settings in the products as it was working correctly previously.
]]>Everything works fine if we update the product feed manually using your manual update button, though. So I assume the problem is in your cron that updates feeds automatically. Please investigate that issue and let us know if you need any details.
Best regards,
]]>Thank you so much for an awesome plugin!
Unfortunately, the feed for FB stopped updating, it is missing several new products. Now Google Feed is a few products behind too. I have been adding many products daily.
The Pinterest feed is up to date
I cleared all site cache, disabled and enabled the plugin, and regenerated the feeds several times at each step. Nothing has changed.
This appears to have happened between the last plugin update to 13.0.8 a couple of days ago and the WP update to version 6.4.1 yesterday.
Is there a fix for this, please? I’d appreciate any suggestions you might have.
Thanks again!
]]>Dear Support Team,
I am receiving a “Mismatched value (page crawl) [price]” error in Merchant Center on USD currency convention. My default currency to INR.
The prices in my Google Product Feed do not match the prices on my website.
Issue Items
Mismatched value (page crawl) [price]
Value in feed: 19.00USD
Value on the website: 972.00INR
Currency Conversion Settings:
Currency Convention: USD
Default Currency: INR
I would appreciate it if you could help me resolve this issue.
Thank you for your time.
]]>