Chinese short video app download APK.REGISTER NOW GET FREE 888 PESOS REWARDS!

Responsive Helpdesk

sutrackrecord — Fri, 08 Nov 2024 03:12:47 +0000

good live chat apps. convenient, the mobile app makes it easier.

the helpdesk is responsive and helpful

Superb Support

theomnishot — Thu, 03 Oct 2024 06:25:57 +0000

Reached out to helpdesk in the middle of the night and got a reply within 2 minutes. Which is unheard of these days. Keep up the great work. The UI you guys have is awesome as well – as some one who worked at apple on UI for 6 years im impressed. You have an awesome team

super helpful for handling contact forms

likemotive — Thu, 19 Sep 2024 14:27:29 +0000

HelpDesk is great for handling all the messages we get from contact forms. It helps filter out spam and lets us assign messages to different team members, which makes managing emails a lot easier for our small business. The plugin is simple to set up: you can quickly make a form, put it on your site, and connect it to the HelpDesk system.

Great and fast responding support of UserWay

lokomotywa — Thu, 12 Sep 2024 13:02:43 +0000

We have been using the service for over a year for our client. Both the operation and installation seem to be simple and intuitive. But what really decided about choosing UserWay was the fast and efficient service, supporting not only the product itself but also the customer’s www environment. Step by step, we managed to transfer the service without the need to uninstall the plugin. Thank you Leo!

Must-Have Contact Form Plugin for Easy Customer Support

Marcinf2 — Fri, 23 Aug 2024 12:13:43 +0000

The HelpDesk Contact Form plugin is exactly what I needed for my WordPress site! The setup was super easy, and I loved how quickly I could get it up and running.

What really sets this plugin apart is the automation features. I can automatically send responses to common inquiries, which saves me so much time. The automated email notifications also make sure I never miss a customer query.

Overall, it’s a reliable and user-friendly plugin that’s made managing customer support a breeze. Highly recommend it!

The best Helpdesk / live chat plugin so far

nmoutana — Thu, 15 Aug 2024 01:49:10 +0000

A comprehensive helpdesk / live chat solution. I does what it says it does. Keep ’em coming team

A Must-Have Plugin with great support!

bfdoyle2003 — Wed, 15 May 2024 09:24:17 +0000

We have been using the SupportCandy plugin for a while now, and I must say, it has completely transformed the way we handle customer support on our WordPress site. This plugin is packed with powerful features, and the support team is incredibly responsive and helpful.

SupportCandy is an exceptional plugin that delivers on all fronts. It has streamlined our customer support process, making it more efficient and effective. The combination of robust features and great support from the SupportCandy team makes this plugin a valuable asset for any business. I highly recommend SupportCandy to anyone looking to improve their customer support experience on WordPress.

Be wary of the free version

kira7 — Wed, 20 Mar 2024 09:26:57 +0000

Originally gave a 5-star review but now upon having a serious, unresolved issue, I can no longer recommend the free plugin. The plugin caused a critical error on a main category on our site – and given no support via Awesome Support email nor via WP Forums, I have had to find an another ticketing/helpdesk option. The free version of the plugin literally caused our main product category, to become a “critical error” page instead of showing the range of products in that category. As soon as plugin turned off, category worked as normal. My concern would be this occurring on a larger site than ours (we have only 3 categories so saw this issue easily). If this happened on a larger site you may never notice unless you went through thorough testing into every category and sub-category to check. And we could turn off the plugin, then category worked as normal, turn back on plugin, category kept working, but as soon as you did anything with a ticket, the issue returned to that one specific category in it becoming a “critical error” page. I also disabled every setting under the Settings > Product Management section so as to not have syncing of our product range with the plugin, but that didn’t help either.

One other issue with the free version I found was that when a customer put up a post in a helpdesk ticket, upon submitting it and page refresh their comment wasn’t appearing for them to see in the ticket. Again, bit of an issue given they really need to be able to see what they just posted. After logging out and back the comment was seen.

I cannot comment on the paid-for version as only tested the free version.

Such a shame as the ticketing system itself, the interface, functionality etc was so good – but just not functional for us with the 2 above-mentioned issues.

Superb Help from Helpdesk Folders Pro Premio

hoekist — Fri, 01 Mar 2024 12:55:14 +0000

I am grateful for the help I got from the Folders Pro Premio Helpdesk. Thank You, Karina and thanks to the developer of Folders Pro. They fixed the issue on my website and moreover, they helped me in a relaxed way. I am not an expert in computers, but they took the time to understand my issues. I can therefore recommend the plugin Folders Pro to all users of WP websites.

Excellent Support

steve59128 — Mon, 09 Oct 2023 08:09:42 +0000

The Plus Blocks for Gutenberg offers a huge range of very good looking blocks which all look excellent in default mode and have 2 or 3 tweakable options which should give most people the look that they are looking for.

There are some issues where the backend doesn’t look like the front end but I have literally just signed up on www.ads-software.com to be able to review this plugin as, even if the plugin itself may occasionally not quite do exactly as I expected, the helpdesk at Posimyth is simply excellent and all my doubts and queries have been answered quickly and by very a helpful team.

I am building my very first website at the moment and have watched hundreds of YouTube videos recommending different plugins. Undoubtedly they all have their merits, but, The Plus Blocks has been a superb choice for me. There’s basically a block for “everything”; I’m sure I should be able to create exactly what I want with this vast array of options. But more than that, when venturing into a whole new WP world, support from the people who built the plugin is perhaps the most important thing. I’m extremely pleased to have bought the lifetime Plus Blocks for Gutenberg because their helpdesk support has kept my development on track and helped keep me sane in the process!

All helpdesk support should be like this!