In the order page, the orders also appear as blank, here’s a ScreenShot: https://ibb.co/mDR62f
This is the conversation which i had with my hosting:
Hey after changing the host, my woocomerce is no allowing me to make more orders. it appears ” Unable to create order.” message
[11:08:49 PM]Prateesha Pundaje:May I know where do you see “Unable to create order.”?
[11:08:55 PM]Manuel:my pleasure, do you know what might be happening, i just changed this website from my old hosting on sunday
[11:09:02 PM]Manuel:In the checkout page
[11:09:14 PM]Prateesha Pundaje:Could you please provide me the exact URL you are trying to access?
[11:09:31 PM]Manuel:after selecting the payment methods, when trying to go for the payment page
[11:09:39 PM]Manuel:https://www.pranichealinglondon.uk/shop/checkout/
[11:09:41 PM]Manuel:in that page
[11:10:21 PM]Prateesha Pundaje:Let me check it, please give me 4-5 minutes
[11:10:34 PM]Manuel:In that page i put the information, slect the method, agree with the T&C, and when clicking to go to the payment page, the unable order message appears
[11:10:40 PM]Manuel:of course, thank u!
[11:14:39 PM]Prateesha Pundaje: Thank you for your patience, You are using the Woocommerce plugin for the website right?
[11:15:49 PM]Manuel:yes
[11:17:19 PM]Prateesha Pundaje:I could see that the plugin is causing the issue, there might be some settings that needs to be updated on our end, Could you please contact the plugin vendor and ask if there are any server end settings that has to be updated?
[11:17:40 PM]Prateesha Pundaje:If there are any settings that has to be updated, we would definitely do it on our end.
[11:18:34 PM]Manuel:sure, i found this link: https://www.ads-software.com/support/topic/unable-to-add-to-cart-unable-to-create-order/
[11:18:43 PM]Manuel:Do you think the last comment might be it?
[11:18:57 PM]Manuel:I dont know how to change it thought, what do u think?
[11:20:21 PM]Prateesha Pundaje:I am checking it, please give me 4-5 minutes
[11:20:36 PM]Manuel:sure, thank you!
[11:22:53 PM]Manuel:by the way, when transfering the website to this hosting, there were 2 databases in the old hosting, but you colleague told me that only one of the DB was enough, the biggest one, because apparently it is 1 database per website, do you think in some way, might be that?
[11:26:30 PM]Prateesha Pundaje:Absolutely not, that will not cause an issue. I am trying to set the value to post_password.
[11:26:38 PM]Prateesha Pundaje:please give me 3-5 minutes
[11:26:53 PM]Manuel:yes, thank u very much
[11:33:21 PM]Prateesha Pundaje: Thank you for your patience, I am still checking the wp_posts>>password, please give me 3-5 minutes.
[11:33:48 PM]Manuel:sure, thank you for the notice
[11:37:47 PM]Prateesha Pundaje: Thank you for your patience, I could see that the post_password is set to VARCHAR(255)
[11:38:23 PM]Manuel:welcome, i see, so no idea on what the error might be right?
[11:38:45 PM]Manuel:Shouldn’t it work if i re-install the plugin or something?
[11:38:58 PM]Manuel:Is it a DB related thing?
[11:39:12 PM]Prateesha Pundaje:Yes, looks like some settings has to be updated, like max_execution time or something else.
[11:39:29 PM]Prateesha Pundaje:If they could provide the exact settings , we can update it,
[11:39:34 PM]Manuel:Is there any further test that you can make?
[11:40:10 PM]Manuel:I’ll create a ticket with them yes, but they usually take days, if you could test a couple more things I would appreciate
Any ideas on how this might be solved?
I just created a ticket on woocomerce website, but if able to solve this before, I would be extremely grateful.
Thank you all for the help and collaboration
]]>What should I do now?
]]>Sidenote this site can’t connect to Jetpack due to verification secrets not being able to validate. Also traffic and ranking went through the floor to almost zero after migration (still trying to figure out if that is normal).
Any help would be appreciated, thanks.
]]>Should add that I moved my site another time since that(only host, no domain changes).
]]>I am trying to set up my Word Press site on my domain, My web developer left me with 1 zip file that contains a MySQL database and a folder labeled “Web Site Files” with the WordPress contents the way he designed them. It is my duty now to deploy the web-site to my own server but am having issues. I Imported the MySQL Database using phpMYAdmin and upload the web-site files, but no images work at all, only text. Also If I view source all the images point to a “Websitetestlink.com” Url, Any help would be much apprieciated.
]]>I have a few wordpress blogs running on a server. Before, both the domain name and the server were hosted by godaddy. The domain name remains there, but the server has actually moved to a different host.
I migrated my files over, loaded the databases and updated the config file. My wordpress blogs load fine- but the permalinks just open a blank page and never load.
I don’t know if this complicates things, but my wordpress sites are using domain masking. In theory, since the domain name hasn’t changed at all, the masking/forwarding shouldn’t matter, right? But I don’t know for sure.
For example, my site:
www.whamerica.com
is being masked/forwarded to www.foolfactory.com/whamerica
that works fine, but if you click on the permalink:
https://foolfactory.com/whamerica/comics/87
nothing happens. FYI, that permalink is one I created just now, AFTER the migration, which means even on new posts, the permalink isn’t working. I’m sure there’s an obvious solution, but I know nothing about wordpress. Any step-by-step explanation would be most appreciated, as the hosting company doesn’t troubleshoot wordpress issues directly.
thanks!
]]>Moved a website from rackspace to a mediatemple grid service box and am having multiple problems.
If I don’t type in www before the website it only loads a blank white page. Typing in www.website.com brings it up. However, when I click on a link it says the requested URL was not found on this server.
I’m also unable to log in. No error, it just goes to a blank white page.
What is odd was that the website was working on the website.com.sxxxxx.gridserver.com. It all broke when we pointed the domain to the new server.
]]>