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Your payment information is incomplete

gx24 — Fri, 08 Nov 2024 12:23:27 +0000

Hi,

I am using the stripe plug in with woo commerce. When trying to pay with iDeal I get an error “Your payment information is incomplete”. In a test environment there is no problem and the payment works, in a live environment I get an error whenever trying to pay with iDeal.

How can I solve this? The plug-ins are updated, everything is set-up the way the guide suggests, etc.

I have seen other people also raising this issue. Is there some known fix?

Ideal Empty Bank list (Ideal 2.0)

Pixelbits — Mon, 19 Aug 2024 09:24:14 +0000

There is a problem in v 7.70 concerning Ideal 2.0 (july 2024) If you have upgraded from an older version you can not clear the options for: SHOW LIST OF BANKS. The list still keeps showing but it is empty. You can not place an order.

The folloging link explains it all what you have to do to fix it(downgrade 7.5.3, clear options, upgrade) , but please just fix it in 7.7.x+1 Make it so that the old settings are automatically removed/ignored when upgrading.

https://wordxpression.nl/wordpress-plugins/mollie-voor-woocommerce/#comment-3674

Many thanks to Wilko who save me an hour or two of work.

Unable to use iDeal

ccatelier — Sun, 28 Jul 2024 09:50:13 +0000

Hi,

When trying to pay using iDeal at checkout, I get an error at the top:

There was an error processing your order. Please check for any charges in your payment method and review your before placing the order again.

The order still gets created in the backend with the status “pending payment” but the customer is not taken to the bank selection/payment Mollie page.

I have tried from a phone as well with same results.

The plugin is up to date.

Selecting iDeal in 3 works as it should and gets redirected to the Mollie page but not when selecting iDeal.

Any idea on what is happening?

Thanks!

iDeal select bank

basvweb — Mon, 24 Jun 2024 14:08:56 +0000

Hello,

Before you could always select the bank that was yours at the checkout page like: ING, Rabobank, ABN Amro etc. and then continue to pay but now it only shows the text ‘selecteer je bank’ but no more dropdown with all the banks. How do I get this back? This is on all the websites we manage, I think maybe after the WooCommerce 9.0 update, but I’m not sure.

Screenshot of the problem: https://ibb.co/1fQqm6d

BOB ON!

bulletrbrain — Fri, 07 Jun 2024 17:09:26 +0000

it does what it says on the tin! cant ask for more.

BOB ON!

bulletrbrain — Tue, 28 May 2024 13:48:13 +0000

THIS IS SERIOUS STUFF! HELPED ME OUT AS I AM NOT OVER TECHY. THANKS.

PDF not being attached in mail with certain payment methods (mollie)

nickalona — Tue, 28 May 2024 07:05:53 +0000

We stumbled across an issue with the plugin. Whenever customers select Mollie -> Banktransfer then they don’t get an PDF attached in the mail. Other methods, like iDeal do work.

Does anyone knows how to fix this?

Ideal Payment

frhtdrsn — Mon, 22 Apr 2024 13:58:17 +0000

Hey I have the pro version, and want to add a payment option with stripe. However I can use only the creditcard option. I want to use Ideal which is integrated in stripe. Is that possible or is credit card the only option? Ideal is btw most popular payment option in the Netherlands

iDeal betaling geeft foutmelding

ibiza94 — Thu, 28 Mar 2024 10:49:01 +0000

Sinds de update als ik een iDeal betaling wil doen krijg ik ineens de error:
Gelieve toestemming te geven om te incasseren van je rekening
Hoe los ik dit op?

iDeal not showing as payment option

Wizard2145 — Fri, 22 Mar 2024 20:59:42 +0000

Hi,

I’ve installed Woocommerce and Stripe payment plugin. Now I want to enable payments through iDeal, but when enabling it, the option does not present itself on the checkout page. I have set the currency of my webshop to EUR and on the Strip dashboard iDeal status is ‘active’.

Am I missing a step? Thank you in advance for the help.

Image: https://pasteboard.co/OSoIvjhRgMTP.jpg