Hi I am trying to edit an image in the editor however it doesn’t load. Any ideas or suggestions? I have tried disabling all plugins and reinstalling WordPress.

Edit:
Seems the Theme is breaking the image editor. Any ideas how to resolve this? I am using the Porto theme.

I use the Imagick PHP extension (but also tested with GD for comparison), and in all environments (localhost/dev/staging/prod), and with no other plugins installed/enabled, the below table shows what happened to image metadata (JPG & PNG/resized & original) post image upload. Photo’s with native camera metadata and images processed with metadata set by Gimp and ExifTool were tested. Given the consistent results, I don’t believe any metadata gremlins were a factor.

GD performed as I’d expected (*I understand the filters do not work for GD*). And in all cases, original images were unchanged (as expected).

Imagick however: 1. stripped all resized .png metadata by default. & 2. Did not change it’s behavior with any of the below filters (set to either true or false – NONE of them worked).

So:
1. Why does WP/Imagick handle PNG’s differently to JPG’s?
2. Why didn’t any of the filter/s work? &
3. How can I make this happen? –
I specifically set XMP rights metadata (per [this][1]) on all images (.jpg/.png). When I upload them to WordPress, I would like that metadata to persist across all resized images.

If anybody else can share their own test results/findings and/or reproduce my results I’d be happy to hear it!

Thanks in advance!

GD only – Resized JPG’s EXIF/IPTC/XMP stripped, Original JPG All Metadata Kept
GD only – Resized PNG’s EXIF/IPTC/XMP stripped, Original PNG All Metadata Kept
GD + Any Filter – Resized JPG’s EXIF/IPTC/XMP stripped, Original JPG All Metadata Kept
GD + Any Filter – Resized PNG’s EXIF/IPTC/XMP stripped, Original PNG All Metadata Kept

Imagick only – Resized JPG’s EXIF/IPTC/XMP Kept, Original JPG All Metadata Kept
Imagick only – Resized PNG’s EXIF/IPTC/XMP stripped, Original PNG All Metadata Kept
Imagick + Any Filter – Resized JPG’s EXIF/IPTC/XMP Kept, Original JPG All Metadata Kept
Imagick + Any Filter – Resized PNG’s EXIF/IPTC/XMP stripped, Original PNG All Metadata Kept

    // Showing a mix of true/false values below, but true && false tried for each filter. Each filter attempted separately.
    
    // Filter 1 - I believe this syntax is incorrect
    add_filter ( 'image_strip_meta', true );
    
    // Filter 2
    add_filter ( 'image_strip_meta', '__return_false' );
    
    // Filter 2 - with priority set
    add_filter ( 'image_strip_meta', '__return_true', 100 );
    
    // Filter 3
    add_filter( 'image_strip_meta', function( $arg ) {
    	return false;
    } );

Localhost XAMPP (LAMPP) – Vanilla WordPress build
WordPress 5.8
Twenty Twenty One Theme
No other Plugins/Theme’s installed/enabled.
PHP 7.4.22

&

Live Web Server
WordPress 5.8
Storefront Theme & Twenty Twenty One Theme Tetsed
All other Plugins disabled.
PHP 7.4.22

GD Extension
| GD Version | bundled (2.1.0 compatible) |
| FreeType Version | 2.4.8 |
| JPEG Support | enabled |
| libJPEG Version | 9 compatible |
| PNG Support | enabled |
| libPNG Version | 1.6.37 |
| WBMP Support | enabled |

Imagick Extension
| imagick module version | 3.5.1 |
| imagick classes | Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator, ImagickKernel |
| Imagick compiled with ImageMagick version | ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org |
| Imagick using ImageMagick library version | ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org |
| ImageMagick release date | 2021-01-25 |
| ImageMagick number of supported formats: | 242 |
| ImageMagick supported formats | 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV |

[1]: https://iptc.org/standards/photo-metadata/quick-guide-to-iptc-photo-metadata-and-google-images/

Little background – I have a custom theme with various Buddypress features and Pixoeditor fit into it all perfectly.

I did have some small issues integrating it but the support team was beyond amazing in helping me out!

I’m looking for some assistance to be able to help my vendors who are uploading product photos on their vendors page. Currently set up with x store theme with dokan.

Is there a way to add a plugin so vendors can do some basic editing like cropping/sizing etc for their product photos? Or is the easiest way for them to use an app on their phone first then upload it? Just creates an extra step which is a pain for vendors who have thousands of products.

Thank you for any advice or help.

And the Crop, Undo and Redo buttons are grayed out. I need this tool because I have to crop my photos very often.

Here is what I have already tried:

Created a staging site on the same server
Deactivated All plugins (did not work)
Changed the theme back to 2021 with all plugins deactivated (did not work)
Reinstalled WordPress from the updates page (did not work)

This leads me to believe that it is happening because of the hosting server? But the same server also has another WordPress site and that site DOESN’T have this problem.

I am using Vultr VPS managed by Cloudways.com, PHP 7.4 with MariaDB 10.1 and I don’t see any errors in the Browser Console.

Anything I am missing? I would really appreciate any help.

Thanks

I’m using WP 5.5, theme 2020 on Ubuntu Lamp PHP 7.4.3, mysql 8.0.21, apache2 2.4.41

I’ve checked Visual Editor Not Disabled in user settings.

I’ve installed plugin Enable jQuery Migrate Helper as suggested here:

https://www.ads-software.com/support/topic/visual-editor-not-working-122/

When I navigate to Media Library and then click ‘Edit’ under an (jpeg or png) image, the only thing I can do is change the Alt Text, Caption, Description & Permalink.

Should be able to crop images here?

Any suggestions appreciated.

Thanks!