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Product Gallery “jumps” down upon hovering

eeevaaa — Thu, 12 Sep 2024 20:23:29 +0000

Hello WordPress/WooCommerce support team,

I’m having an issue with my product gallery. Upon loading the site everything looks fine, but as soon as I hover over the thumbnails or click on one, the whole gallery takes a leap down and remains there.

I was already looking around a bit for a solution and tried disabling lazy load for pictures, but it didn’t change the problem. I also emptied my cache, but problem still occurs.

Here’s two screenshots illustrating the issue:
Before: https://i.postimg.cc/Dy0gMVz2/gallery1.jpg
After: https://i.postimg.cc/4N05C8Kp/gallery2.jpg

I’m using the Blocksy theme, here is my System Status Report:

System Status Report



### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.2.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.3.11
PHP Post Max Size: 20 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.11.9-MariaDB
Max Upload Size: 20 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 691
custom_css: 2
customize_changeset: 110
nav_menu_item: 14
page: 12
post: 1
product: 80
product_variation: 2810
pscw-size-chart: 6
revision: 73
size-chart: 11
wp_global_styles: 2
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (13) ###

Blocksy Companion: by CreativeThemes – 2.0.67
Crush.pics Image Optimizer – Image Compression and Optimization: by Space Squirrel Ltd. – 1.8.7
Facebook for WooCommerce: by Facebook – 3.2.9
Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.24
Klaviyo: by Klaviyo
Inc. – 3.3.5

Printify Shipping Method: by Printify – 2.14
Product Size Chart for WooCommerce: by VillaTheme – 1.2.6
Secure Copy Content Protection: by Copy Content Protection Team – 4.2.4
Showcase Payment Options (icons): by KNEET – 1.4.0
WooPayments: by WooCommerce – 8.2.0
WooCommerce PayPal Payments: by WooCommerce – 2.9.0
WooCommerce: by Automattic – 9.2.3
WPC Variation Bulk Editor for WooCommerce: by WPClever – 1.1.8

### Inactive Plugins (2) ###

Goaffpro Affiliate Marketing: by Goaffpro – 2.7.9
UpsellWP Lite - WooCommerce Upsell, Cross-sell and Order Bumps: by UpsellWP – 2.1.3

### Dropin Plugins () ###

maintenance.php: maintenance.php

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 10 MB

### WC Pages ###

Shop base: #18 - /
Cart: #19 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #20 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #21 - /my-account/
Terms and conditions: #229 - /terms-of-service/

### Theme ###

Name: Blocksy
Version: 2.0.67
Author URL: https://creativethemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php


### WooPayments ###

Version: 8.2.0
Connected to WPCOM: Yes
WPCOM Blog ID: 236605435
Account ID: acct_1PueOvFjB9mg7Z2w
Payment Gateway: Enabled
Test Mode: Disabled
Enabled APMs: card,klarna
WooPay: Not eligible
Apple Pay / Google Pay: Enabled (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Enabled
Auth and Capture: Enabled
Documents: Enabled
Logging: Disabled

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: DE
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system

Daily Cron: ✔ Next scheduled: 2024-09-12 23:51:29 -05:00
Options: ✔
Notes: 64
Onboarding: completed

### Action Scheduler ###

Complete: 9,045
Oldest: 2024-08-14 18:53:10 -0500
Newest: 2024-09-12 14:55:20 -0500

Failed: 3
Oldest: 2024-08-24 12:49:16 -0500
Newest: 2024-09-02 17:25:19 -0500

Pending: 1
Oldest: 2024-09-13 13:15:38 -0500
Newest: 2024-09-13 13:15:38 -0500


### Status report information ###

Generated at: 2024-09-12 15:19:53 -05:00

Any ideas? Grateful for your assistance.

Eva

Bottom of the calendar is jumping up and down

jurgen74 — Sat, 02 Mar 2024 11:35:00 +0000

For some reason, the bottom of the calendar jumps up and down. It seems to push the page down and then up again. I have tried the plugin on a different site and it did the same thing. I can solve it by giving a fixed height but that isn’t ideal.

All-in-One Activiteiten Kalender 3.0.1

original background is shown for a fraction of second

devanshgarg9 — Wed, 17 Jan 2024 14:02:28 +0000

When you load a page in dark mode, for a fraction of a second you see the original theme colors with a white background. I tested with no other plugin enabled. I also tried several other dark mode plugins which don’t have this problem.

You can’t really use WP Dark Mode with this bug. Reader who navigate through site will constantly see these white flashes.

Without this bug, WP Dark Mode is the best dark mode plugin.

Original Accordion and Toggle widgets jumps when the ElementPackPlugin is active

kubalobo — Wed, 31 May 2023 12:29:53 +0000

Thank you for a great plugin!
Unfortunately, I ran into a minor problem with the animation of the original accordion and toggle elementor widgets.
When Element Pack Plugin is enabled when expanding and collapsing these widgets, there is a skip instead of a smooth animation.
The problem also exists on pages without any of the Element Pack widgets.
Disabling the plugin solves the problem.

I sincerely ask you to look into this problem.

Footage illustrating the issue:
https://imgur.com/a/15FoNbj

WordPress Jumps on Mobile when Scrolling to Footer

dannieaj — Thu, 27 Jan 2022 10:51:51 +0000

Hey,

I am having an issue that I cannot find the solution to. Whenever I scroll to the bottom of my screen (seems to be Android-only) whether on my phone or in the Chrome Dev Query Testing tool it jumps up and down when scrolling to the Footer section. It sort of vibrates and does not allow for a full down scroll.

Have anyone has this issue or have any idea what can be causing it? I can’t seem to pinpoint the exact reason.

Thanks in advance!

On mobile device “jumping” compare table

levke21 — Fri, 04 Jun 2021 07:19:32 +0000

Hi,

I think this is the best comparison plugin for woocomerce.
I noticed something. On mobile device, you see the “jumping” seen in the video below. I saw this on the demo page of the premium version. I am afraid that after subscribing, my website will also report this problem.

I’m sending a video of it:
https://drive.google.com/file/d/11isrcJM470TtPqCY98K6A1yYHHZtMqsl/view?usp=sharing

Thank you!

Sticky widget jumping behaviour in posts with OceanWP

Kris9 — Sun, 05 Apr 2020 05:43:11 +0000

Hi Amit! I am using OceanWP with a Q2W3 fixed widget plugin and the author of the latter plugin told me it is a problem with my theme, therefore the question:

Steps to reproduce the issue:
1. Go to any post page on my website, ex. https://inwestomat.eu/jak-koronawirus-wplynie-na-polski-rynek-nieruchomosci/
2. Start scrolling down slowly while looking at the right sidebar
3. Table of contents is expected to be sticky. I would like it to stick as soon as its beginning is at the top of the sidebar and stay there but it keeps scrolling down until it would normally disappear and then jumps back and sticks till the end of the page

As it delivers a terrible user experience, would you please inspect my website and come up with a custom CSS to fix this? I already tried container position:static but nothing worked

/Kris

Fixed widget jumping behaviour in posts

Kris9 — Thu, 02 Apr 2020 21:55:47 +0000

Hi,

I need help with two things.

Issue 1: Steps to reproduce
1. Go to any post page on my website, ex. https://inwestomat.eu/jak-koronawirus-wplynie-na-polski-rynek-nieruchomosci/
2. Start scrolling down slowly while looking at the right sidebar
3. Table of contents is expected to be sticky. I would like it to stick as soon as its beginning is at the top of the sidebar and stay there but it keeps scrolling down until it would normally disappear and then jumps back and sticks till the end of the page
4. Please inspect my website and come up with a custom CSS to fix this. I already tried container position:static but nothing worked

Issue2: Steps to reproduce
1. Go to any post page on my website, ex. https://inwestomat.eu/jak-koronawirus-wplynie-na-polski-rynek-nieruchomosci/
2. Start scrolling down slowly while looking at the right sidebar
3. Table of contents is expected to stick only until the start of the comments section in the main page area (not sidebar), but I am not sure how to implement this using “Stop ID”. Can I even do this?
4. If yes: please give me an HTML tag ID to put into the “Stop ID” section in the settings

Products not aligned

spremede — Thu, 10 Oct 2019 20:24:46 +0000

Hello,

when I look at my website in the wordpress editor mode everything looks good but when a visitor visits my site there is always one product moved downwards for example in a ?favorite products“ block.

Here you can see it:

View post on imgur.com

How can I change that? I am using the standard storefront theme and woo.

Thanks a lot!!!

Jump to the bottom of the page in Edge and IE

rajkumarshanmugam — Wed, 09 Oct 2019 07:08:29 +0000

Hi great work on the plugin, i have noticed in testing on Edge browser when i touch the button it jumps to the bottom of the page like an anchor jump. Works perfect though on Google and firefox browsers. But i have tested on IE 11 the same thing the button acts like an anchor jump? does this happen for you? Can you please check this and provide me the solution.