I am experiencing an issue when attempting to install the Wordfence license key. After following all the provided instructions, I am still unable to complete the activation of Wordfence Security. When I try to install the license key, I receive the following error: ?Error attempting to install the Wordfence license key from the email to your website“.
I have ensured that my PHP version is updated (PHP 8.3) and have checked for any potential conflicts with other plugins. I also tried copying and pasting the key manually, but the issue persists.
Could you please guide me through resolving this issue?
Thank you for your assistance.”
I am losing money on this…please help!
these are the settings for this product:
But the error also occurred for another product:
public function getCustomerLicenseKeys( $args ) returns null when ‘order’ is not included in the args.
I’m not sure why its being called on my non-subscription product after getCustomerLicenseKeys($order) from wp-content\plugins\license-manager-woo\includes\Integrations, but I was able to get it showing my license info by adding
public function getCustomerLicenseKeys( $args ) {
if (!isset($args['order'])) {
//Args does not contain 'order' key, return input.
return $args;
}
//rest of code
}
I just wanted to report in case this was a bug.
I logged in to the site via the server.dmz domain and moved the Wordfence key to the new server. When I did that, Wordfence generated a message indicating that the key is registered to the company.com domain, and now shows “License already in use” as the status. And it’s not letting me manage any of the Premium features, even though a number of them (the ones that were already set prior to migrating) are configured and appear to be functional.
This is perhaps complicated by the fact that while I have the key, I do not have access to the Wordfence Account that was used to create it; the person who created it has left the company and we can’t find any records on it. How do I get Wordfence to recognize that the key is valid and apply its rules to the company.com site traffic? Can I get a new key if I can’t get into the Account that was used to create it? If I do get a new key and install it from the server.dmz login, will the rules apply to the traffic coming from company.com?
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Thanks
Doug Rooney
267-226-5669
doug@rooneycreative.com
As the topic title states: License key can only be used once on a domain/install.
Example: person has two (or more) products from us, they attempt to install a second version on same domain, they cannot.
We have the max installs set to 4 (Number of domains/installs in which this license can be used.), but the license key can only be used 1 time. In the past the license key could be used up to 4 times.
Something has changed in plugin past updates. Please have devs investigate this, really causing some major issues.
Thank you for your time.
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