I lost access to the email address that I use to log into www.ads-software.com.
Thankfully the password is still the same so I can log in, but now I have this issue that I can’t change the email address because verification gets sent to a non-existent address.
The reason why I would like to update the email address is because I would like to receive notifications and also because I’ve had this account for many many years.
What is the recommended course of action here? Create a new account?
warm regards,
Eugene van der Merwe
I’m not sure if this is the correct place to post this, so please feel free to tell me to refer me if wrong.
I recently started working for a company, WD Promotions and went to log into their website’s WordPress Admin page. Turns out that the password myself and my employer have is inaccurate. No big deal, I thought, I’ll just “lost password” it and move on. It turns out that for some reason the website is not associated with any email addresses on file for the website, so “lost password” is sending to…somewhere, we don’t know.
Does anyone know of a way to find out what email address is associated with the website, or of a way to change said email address so we can access things again.
For reference, as needed, this is the website: https://wdpromo.com/.
Thank you for any and all assistance that can be provided.
]]>I know this sounds dumb, but at the time I thought I was being really smart….haha.
Thanks
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I can’t login at all.
I unfortunately don’t have many options to fix this. I don’t have the email that my organization used to set up the account, and I keep being notified that my password doesn’t work anymore, which leads me to believe it has been changed.
What are my options for: either shutting down this plugin, changing my email to reset the password, or generally recovering the website? Any help would be appreciated.
]]>I built a small blog (wholeybagel.com) for my girlfriend this past Valentines Day and forget the email & password she needs to login to the admin panel.
Are there any solutions?
]]>Also of note: I started the website: www.morgankinsinger.wordpress.com with the email redacted on July 10th after I realized that I could not log into my original purchased website, because I needed a website right away (I was leaving the country that day and wanted to make sure I had a blog set up before I left to update friends and family). This free wordpress site has nothing to do with the site I purchased from awardspace the week before.
Thank you for your help, and sorry if this is a harder case!
Morgan