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Mailchimp for WordPress – Short Code Issue?

kendillard — Mon, 21 Dec 2020 18:12:32 +0000

I’m trying to get an integrated form to display on my page. I have it set up to auto add subscribers to a specific tag in my MailChimp audience (for an email sequence I am setting up).

When I add the short code, I can see the form in the WordPress environment. However, when I preview the page (both in Firefox and Chrome), the page just tries to load, and nothing on the page shows. (I did try to turn off the “Loading” pre-loader but that didn’t resolve the issue.)

If anyone has insight on how to resolve this, I would appreciate it.

If it helps:

WordPress – 5.6
Elementor – v3.0.15
Mailchimp for WordPress – 4.8.1
PHP – 7.1

Thanks,

Ken

Premium version causes critical error

quentin321 — Tue, 24 Nov 2020 15:06:17 +0000

Hi,

the premium version of the plugin caused a critical error on my website today. I had to deactivate it in recovery mode to make the website work again.

Any idea, why this happened? Used to work fine for about half a year or so now.

Best regards

Form problem in the footer

Anonymous User 9824923 — Wed, 09 Sep 2020 15:27:34 +0000

Hallo! So I’ve added a form to my footer, but I don’t know why there is no spacing between the lines while in the page (the same form) is appearing alright. You can see here: Image Print

Form inside a page appearing OK with spacing between lines

Form inside the footer appearing with NO spacing between lines

How I solve it?

Best regards,
Iri

échec d’abonnement – subscription failure

chrysalice72 — Sun, 06 Sep 2020 15:29:49 +0000

hello, I put the link to the site but it is on the coming soon page for the moment and I noticed problems during my optimization tests.
if I enter an email to simulate a subscription, it says subscription failure, contact the administrator. but everything is ok in my dashboard, api key and refreshed mailchimp list. only the domain name is not connected but that shouldn’t be a problem?
Thank you for your help

bonjour, je vous mets le lien vers le site mais il est en page coming soon pour le moment et je me suis aper?ue de problèmes lors de mes test d’optimisation.
si j’inscris un mail pour simuler un abonnement, il est indiqué le message d’érreur suivant: échec d’abonnement, contactez l’administrateur.
or tout est ok dans mon tableau de bord, clé api et la list mailchimp rafra?chie. seul le nom de domaine n’est pas connecté mais cela ne devrait pas poser de problème?
merci de votre aide

Events Manager forms: Populating multiple fields

safigan — Sun, 12 Apr 2020 18:31:18 +0000

I’m using the Events Manager integration for MC4WP. It successfully imports the email address, first name, and last name from my Events Manager Booking Form into Mailchimp. I would like to import other fields such as address and phone number fields. I found where it should be possible in this support topic: https://www.ads-software.com/support/topic/events-manager-integration-4/

So I created a new text field in my Mailchimp audience table called “testimport2”. I then created a new text field in my Events Manager Booking Forms Editor called “MC4WP-testimport2”. It still only imports the email address, first name, and last name, and not the new field I created. Is there something else I need to do?

As an aside, is there any documentation on how to use Events Manager integration and its features? The only place I could find any information on it was to do a google search of the www.ads-software.com support forums. Thank you.

Any purchase automation only triggered for first time buyers

everlearn — Thu, 26 Mar 2020 13:21:24 +0000

We have an issue with Mailchimp 4 WordPress where an automation mail for any purchase by a contact within the audience in Mailchimp, is only triggered if the contact’s e-mail address is not yet in the Audience.

Simply put, only first time buyers receive the automated e-mail. It is an important e-mail that explains how you can start working with the product that the customer has purchased. We want all customers to receive that automated e-mail every time they purchase a product.

In the settings of your plugin there’s no option that we can find (nor in Mailchimp) that determines that only first time purchases should trigger that type of automation.

Can you advise?

Thanks in afvance.
Rob

“oops there is an error, please try again later”

starboy12 — Thu, 16 Jan 2020 20:47:02 +0000

Our newsletter form just started misbehaving, everytime someone tries to subscribe, we get the error message “oops there is an error”

4.5.4 Update Error Message

susan — Thu, 12 Sep 2019 00:00:32 +0000

Problem with the 4.5.4 Update

To test the update, I subscribed 2 existing list members. (I check in Mailchimp to make sure they’re subscribed.) Each time the confirmation message treated the subscribers as new subscribers, with the message:

“Thanks for signing up to receive information about the “Big Berks”!
You will receive an email to verify your email address and confirm that you want to receive news about the Big Berks Conference. Please confirm your subscription.”

There was no email confirmation message. In the past, the confirmation message indicated that the email address was already subscribed. Despite the above confirmation message, today’s Debug Log has a Warning that one of the email addresses is already subscribed.

I did all the trouble-shooting on the “Fix the “oops something went wrong” error” page (https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/), including updating the API key.

Suggestions?

Other problem with the update that was solved

After the last (4.5.4) update, the MC4WP form gave a consistent “This field is required.” error message on the reCAPTCHA box – even though the reCAPTCHA box was green checked.

We were using WPForms v1.5.5 for the signup form, with Google Google Checkbox v2 reCAPTCHA enabled. WPForms is up-to-date. All plugins are up-to-date, on WordPress 5.2.3, PHP 7.3.

Disabling Google Check v2 reCAPTCHA and using the Captcha option in WPForms solved this problem.

Email is giving issues on submit and submited email note get added to mailchimp

gundeepimpinge — Tue, 27 Aug 2019 16:03:44 +0000

Email is giving issues on submit and submitted email note gets added to MailChimp
Some email are giving issues: oops. Something went wrong. Please try again later.
For some email, I have got an email to signup on verify email not get added Mailchimp.

Error Logs:

[Moderated: Giant paste removed.]

User signups not appearing in Mailchimp

melbatoast4 — Thu, 22 Aug 2019 20:21:03 +0000

I am having this problem at https://gendercool.org. I looked at the logs, and I see no recent errors (in the past year) and a lot of successful signups, but they’re not showing up in my Mailchimp list. I’m using the CVIT theme, and the subscription form is integrated to the home page template.

Is there a way to extract the email addresses from the logs? I tested this back when I first set it up, and it was working, but now realize it stopped working last year some time. I would love to be able to get those email addresses.