Some of my customers are received wrong notification for products they didn’t subscribe and are receiving mails that not appears on the plugin dashboard. I’m using a platform to sent mail instead of WP, so i can see thoses mails, but not in your dashboard. So my customers are complaining aboiut it as spam. Also they can’t use the unsubscrive link either.
Could you help ?
Cheers.
our popups have been running for some years, but lately we only get empty mails in the notifications.
Please help.
]]>I have enablet the automatic follow-up emails with “no verification” for specific categories and for all roles. I use the WordPress-Con planer and did not have checked the box for customer consent.
After I set the status for a order to complete I can see that the planed E-Mail is set up but customers wont receive the mail anyways.
So do I have to make any other settings or what could be the problem in this case? Thanks for your help!
]]>AutomateWoo support told me to check with you that sometimes (7% of alll) users who purchased a BG version of a product receive the email for users who purchased an EN version (wrong mail).
What could be the problem and how can I solve it?
I use Polalang for translations and multilingualism of the site.
]]>For example I need to send above one rsvp confirmation email the password to access the event.
For other events only the details of the event but different for each event
]]>I logged in the site, and the new release message of Profile Builed plugin was sent to my mail box.
I was in the process of modifying the text of the emails to the users but suddenly non list of messages was avaible either User email or Administrator email.
]]>We are thinking about switching to the Pro version, which should be able to translate Woocommerce mails. This raises a few questions for us:
Thank you
Patrick
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