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Not receiving forms from clients

Papsy — Thu, 30 Jun 2022 03:42:49 +0000

Have created a simple room booking form. I test it out by sending to myself. The logs say it has gone but I never receive the email with booking details.
I am not using a SMTP Plug though I have installed but not sure how to configure them.
When I first created the form and sent a test email I received it, but subsequently no emails to my address have arrived.
The website is wordpress. I am using Chrome browser, and yahoo is my mail client.
Hope you can assist
Andrew

Not receiving email

rscrivener — Mon, 27 Jun 2022 11:43:50 +0000

Hello,

We are using Forminator for out contact forms, the SMTP plugin is working and sending emails as expected but whenever one gets sent via the contact form/Forminator, it doesn’t come through to the inbox.

Any help ASAP please.

Thanks,

Rory

Employee Notifications not Sending

lgccc — Sat, 19 Mar 2022 07:18:08 +0000

Hello,

First off thank you team for the great plugin, I am using the free version of the plugin and so far has been great addition to my start up business and am looking in purchasing the premium version soon.

A couple of thing I am confused, it looks like when a customer books an appointment the notification email gets sent out successfully. What I am having an issue is I am not getting notifications to my employee email.

I am not sure if there is anything wrong with my configuration but the “FROM” in the “Notifications” settings page is set to the same email address as the email that I would like to be receiving the emails from. Additionally, I am not getting any SMS notifications.

I noticed I cannot access the employee settings under “Roles” and that has me thinking. Are these features only available in the premium version?

Not Getting Email

sdkeeper — Wed, 05 Jan 2022 20:42:16 +0000

Have noticed for past couple of weeks, not getting email sent from contact form. Did a test email just now and didn’t come through. Any ideas what may be causing this? Perhaps since e a couple updates ago?

e-mail not sending

macler — Wed, 21 Apr 2021 10:39:29 +0000

Hi, I am currently in a trial of your plugin. Right now i am trying to get the plugin to send e-mails to the users but it is not working. once a user creates an account the admin does get a message but the user does not. so the user does not get a chance to verify their e-mail and use our website.

Any assistance would be highly appreciated.

Newsletter is not being received

jankowitts — Tue, 17 Nov 2020 02:22:44 +0000

Hi, my newsletter is not reaching my subscribers. It was working fine until the last 2 send tried. I notices 0% opens after sending when usually I receive an ‘excellent’ open and click rate. Even when testing on my own addresses the newsletter is not getting to my subs. It says sent but no one is getting it.

How can I fix this? It happened suddenly. The scheduler says it is connected.

Newsletter is not being received

jankowitts — Tue, 17 Nov 2020 01:44:37 +0000

How can I fix this? It happened suddenly. The scheduler says it is connected.

Only Receiving Password Reset Email at Gmail Account

heretodestroy — Thu, 02 Jan 2020 14:39:18 +0000

I have been not receiving the password reset email from WordPress on a few (but not all) of our client websites. WordPress says the email was sent, but it never shows up. However, this doesn’t happen when I request it using login/user that is set-up with my Gmail address. I get the email from WordPress without any issues when it is sent to my Gmail address. Not receiving the emails has happened with roughly three to four different users/websites – all in different locations/networks and separate domains/email addresses. I’m not sure why this is happening or how to fix it. There doesn’t seem to be a lot of users who have run into this specific problem. Any help would be great.

Not receiving confirmation emails but receive other emails.

rr2017 — Sat, 02 Nov 2019 15:57:18 +0000

Hello,

I am not receiving confirmation emails from our site. This only happens when somebody tries to reset their passwords or when we add a user and try to send them the verification link for them to access their account.

We get other emails from plugins, like ultimate member and contact form 7. It’s just WordPress specific emails we aren’t getting. Please help.

Specific e-mail address doesn’t receive email

Thomas — Wed, 23 Oct 2019 10:05:01 +0000

So I am having this odd issue where a certain e-mail address doesn’t receive emails from my form on my website. It has already happened to two email addresses on two different websites. Any idea how this can be?

Thanks in advance.