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I get all the ‘new order’ emails, but the store does not.

SLV — Mon, 21 Oct 2024 11:26:14 +0000

Hello,

In Woocommerce the ‘new order’ emails is set to be sent to 2 mail addresses.
Set up here: https://www.##l/wp-admin/admin.php?page=wc-settings&tab=email§ion=wc_email_new_order\
With: info@###.nl,support@###.nl

The first is to the store, the second is to me.
The store gets all the ‘new order’ emails, but I do not. Sometimes I do, sometimes I don’t.

I have installed WP Mail SMTP: https://nl.www.ads-software.com/plugins/wp-mail-smtp/.
I did this on 15-10-2024 and as a mailer I have set up BREVO: https://help.brevo.com/hc/en-us. This is one of their recommended mailers.

Now I, get all the ‘new order’ emails, but the store does not. Sometimes they do, sometimes they don’t.

Everything is set up correctly.
I do not see any errors in the error logs of my shop.
The WP Mail Catcher logs show that the mails have been sent.

In Brevo:
My sender mail (from the store) is verified
DMARC is configured correctly
Domain status is Authenticated
The?Brevo code?values in Brevo and my domain provider account match.
The?DKIM record?values in Brevo and my domain provider account match.
The?DMARC record?values in Brevo and my domain provider account match.

How can I solve this?

WordPress Environment

WordPress address (URL): https://www.###.nl
Site address (URL): https://www.###.nl
WC Version: 9.3.3
Legacy REST API Package Version: De Legacy REST API plugin is niet ge?nstalleerd op deze site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: nl_NL
External object cache: ✔ Server Environment

Server Info: LiteSpeed
PHP Version: 8.3.12
PHP Post Max Size: 64 MB
PHP Time Limit: 7200
PHP Max Input Vars: 10000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.6.19-MariaDB-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 9.3.3
WC Database Prefix: wp_
Totale databasegrootte: 443.86MB
Database datagrootte: 274.00MB
Database index grootte: 169.86MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
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wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_cmplz_cookies: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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wp_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
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wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 7.52MB + Index: 15.09MB + Engine InnoDB
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_litespeed_img_optming: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_litespeed_url: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.09MB + Index: 0.27MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_mail_catcher_logs: Data: 11.02MB + Index: 0.00MB + Engine InnoDB
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wp_omega_index_changes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 9.45MB + Index: 2.02MB + Engine InnoDB
wp_pay_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pay_option_subs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pay_processing: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pay_transactions: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
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wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_terms: Data: 0.20MB + Index: 0.20MB + Engine InnoDB
wp_term_relationships: Data: 2.52MB + Index: 2.48MB + Engine InnoDB
wp_term_taxonomy: Data: 0.41MB + Index: 0.30MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 2.22MB + Index: 2.77MB + Engine InnoDB
wp_users: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_wccs_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wccs_condition_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.42MB + Index: 0.36MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.84MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.33MB + Index: 0.28MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 6.55MB + Index: 7.53MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 3.52MB + Index: 8.61MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wdp_persistent_rules_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdp_product_collections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdp_rules: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_multistore_attributes_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woo_multistore_global_images_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
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wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks_assoc: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
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wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_yoast_seo_links: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_ywcars_messagemeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ywcars_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

acf-field: 1
acf-field-group: 1
ae_global_templates: 8
announcer: 2
attachment: 7906
awl-labels: 3
br_filters_group: 1
br_minmax_limitation: 1
br_product_filter: 29
cms_block: 9
custom_css: 6
cwginstocknotifier: 3
edfm_menu: 1
elementor_library: 125
essential_grid: 18
is_search_form: 1
location: 2
mas_static_content: 10
mc4wp-form: 2
nav_menu_item: 222
oembed_cache: 235
page: 41
popup: 1
popup_theme: 6
post: 1
product: 917
product_variation: 11122
product-feed: 3
restriction: 1
revision: 299
shop_coupon: 3
shop_order: 4676
shop_order_refund: 405
templatera: 8
testimonial: 3
vc_grid_item: 1
wafs: 1
wc_product_table: 1
wcdp_payment: 1351
wcp_ruleset: 8
wcpcsu-custom-post: 2
wcs_ruleset: 17
wp_block: 1
wp_navigation: 1
wpcf7_contact_form: 1
wpforms: 2
wppopups: 1
wpt_product_table: 1
yith-wcbm-badge: 2 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (35)

Product Feed Manager for WooCommerce PRO: door RexTheme – 6.5.4
Product Feed Manager for WooCommerce: door RexTheme – 7.4.21
Booster Plus for WooCommerce: door Pluggabl LLC – 7.2.3
Code Snippets: door Code Snippets Pro – 3.6.5.1
Complianz Privacy Suite (GDPR/CCPA) premium: door Really Simple Plugins – 7.2.1
Conditional Shipping for WooCommerce: door Lauri Karisola / WP Trio – 3.3.0
Contact Form 7: door Takayuki Miyoshi – 5.9.8
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: door Thomas Geiger – 1.20.2
Elementor: door Elementor.com – 3.24.7
Facebook for WooCommerce: door Facebook – 3.2.10
Google Language Translator: door Translate AI Multilingual Solutions – 6.0.20
Kadence WooCommerce Email Designer: door Kadence WP – 1.5.13
Limit Login Attempts Reloaded: door Limit Login Attempts Reloaded – 2.26.13
LiteSpeed Cache: door LiteSpeed Technologies – 6.5.2
Loco Translate: door Tim Whitlock – 2.6.11
Mailchimp for WooCommerce: door Mailchimp – 4.4.1
MC4WP: Mailchimp for WordPress: door ibericode – 4.9.18
Replace Image: door WP Zone – 1.1.11
Trusted Shops Easy Integration for WooCommerce: door vendidero – 2.0.3
Woo Custom Stock Status: door Softound Solutions – 1.5.8
Min Max Quantity & Step Control for WooCommerce: door CodeAstrology Team – 6.4
Variation Swatches for WooCommerce - Pro: door Emran Ahmed – 2.1.4
Variation Swatches for WooCommerce: door Emran Ahmed – 2.1.2
WooCommerce-aanbetalingen: door Webtomizer – 4.3.3
WooMultistore: door Lykke Media AS – 5.3.7
Pay. Payment Methods for WooCommerce: door Pay. – 3.19.4
WooCommerce: door Automattic – 9.3.3
Woodmart Core: door – 1.0.44
Yoast SEO: door Team Yoast – 23.6
Mail logging - WP Mail Catcher: door James Ward – 2.1.10
WP Mail SMTP: door WP Mail SMTP – 4.1.1
WPC Composite Products for WooCommerce (Premium): door WPClever – 7.3.7
WPForms Lite: door WPForms – 1.9.1.4
Related Products for WooCommerce: door WebToffee – 1.5.8
YITH WooCommerce Product Add-ons & Extra Options: door YITH – 4.14.2 Inactive Plugins (5)

Discount Rules and Dynamic Pricing for WooCommerce: door Discount Team – 8.12.0
Force Regenerate Thumbnails: door Exactly WWW – 2.2.0
OMGF: door Daan from Daan.dev – 5.9.1
Woo Custom Stock Status Pro: door Softound Solutions – 1.0.9
WPC Composite Products for WooCommerce: door WPClever – 7.3.7 Dropin Plugins ()

object-cache.php: LiteSpeed Cache - Object Cache (Drop-in) Must Use Plugins (1)

WordPress automation by Installatron: door – Settings

Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: composite (composite)
creative (creative)
external (external)
external (external-de)
external (external-fr)
grouped (grouped)
grouped (grouped-de)
grouped (grouped-fr)
simple (simple-fr)
simple (simple-de)
simple (simple)
variable (variable)
variable (variable-de)
variable (variable-fr)
woosg (woosg)

Taxonomies: Product Visibility: creative (creative)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
fashion (fashion-2)
featured (featured)
image (image)
outofstock (outofstock)
photography (photography)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
travel (travel)
videos (videos)
wordpress (wordpress)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 dagen
Level threshold: –
Log directory size: 1 MB WC Pages

Winkelbasis: #19 - /shop/
Winkelwagen: #3134 - /winkelwagen/ - Bevat de [woocommerce_cart] shortcode
Afrekenen: #109875 - /betalen/ - Bevat de [woocommerce_checkout] shortcode
Mijn account: #3854 - /mijn-account/
Algemene voorwaarden: #2183 - /algemene-voorwaarden/ Theme

Name: Woodmart Child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 7.6.0
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ✔ Templates

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product-reviews.php
woodmart/woocommerce/single-product.php Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ✔ Next scheduled: 2024-10-21 13:11:23 +02:00
Options: ✔
Notes: 5
Onboarding: completed Action Scheduler

Geannuleerd: 1
Oldest: 2024-09-30 10:55:45 +0200
Newest: 2024-09-30 10:55:45 +0200

Afgerond: 7.735
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Mailpoet does not send a post notification.

hank9889 — Mon, 15 May 2023 11:03:38 +0000

Mailpoet 4.14.0 does not send the post. The post was published today at 4 am. In Mailpoet, post notification is set to 5 o’clock daily. It is controlled by server cronjob every 5 minutes, which is running. Mail Poet sending service is successfully active. Post was updated at 5:50am but not sent and now set to next day 5am. Where is the error? Why is not sent ? Thank you very much for an answer.

Welcome E-Mail not scheduled and sent

juliafarbenfroh — Thu, 08 Dec 2022 20:14:48 +0000

Hi there,

I′m using MailPoet for little over a week now. It sent 21 of 24 welcome E-Mails. Now a subscriber told me she doesn’t receive the welcome E-mail.
I tested with my own addresses and receive the double-opt-in Mail, get listed in the E-Mail list but don’t receive the Welcome E-mail. The e_mails are not even scheduled.
Sign-up confirmation is enabled.
Scheduling for other lists works.
My E-Mail should be activated.
In system status no error could be found.
I don’t use a SMTP plugin.

My Site not send emails using a Office 365 account (I buy a licence)

luuigi — Mon, 07 Oct 2019 17:51:11 +0000

I buy a developer licence 199 dlls.
I set the SMTP information using the next data:

smtp.office365.com
587
STARTTLS
mail: [email protected]

I send a test mail and I received but the app not send other mails, formexample:
When a person start a new course.
I have set that option in the web.

I cant share the link because is in a Intranet.

Send mail when product is bought in one of specified categories.

Dimono — Tue, 17 Sep 2019 08:01:30 +0000

Hi there,

It has been a while but I still cant figure out the right settings. I’ve asked questions about product emails before in This topic.

Somehow the mails are not triggered.

What I’m trying to do:
I’ve set up a mail to be send when a customer buys a product in categories A, B, C

For example, If a customer buys the product in category B, I want the mail to be send.
If the Customer buys products in category A and B, I also want the mail to be send. Of-course only once.

The mails send shipping information and product related information.

I’ve set up

No email signup confirmation (i use my own server)
Mailpoet / woocommerce emails. Email send when a customer buys a product in categories A, B, C (3 days later)

Is this possible? If yes, what am I missing?

YITH Advanced Refund System: new message – emails

SLV — Tue, 23 Jul 2019 12:06:32 +0000

YITH Advanced Refund System: new message – email for admin
YITH Advanced Refund System: new message – email for customer do not get send.

These email are activated in woocommerce emails

What do i do?

Submit button not working. Error in console “1 – Please enter a value”

slan48 — Sun, 25 Nov 2018 19:05:26 +0000

I’ve installed the plugin free version, and I spent a lot of time trying to make it work. The plugin has the api key correctly, and I’m using contact form 7 integration.

But the contact form is not working, I can’t send the form, because the submit button do nothing and the browser console says: “1 – Please enter a value” after i click on submit always.

Hope you can help me.

My contact form in contact form 7 is:

[text* FNAME placeholder “Name”]

[email* EMAIL placeholder “Email”]

[textarea message placeholder “Message”]

[mc4wp_checkbox]

[submit “SEND”]

And mailchimp only needs FNAME and EMAIL.

Greets!

BNFW stopped sending New User notifications

Rafael — Wed, 12 Sep 2018 06:13:02 +0000

Hello,

since the 1.7 update of BNFW the plugins has stopped generating emails for a “New User Registration – For Admin” type notification. New users are registering on our site, but our mail logging shows that BNFW does not generate and send out any notification when they do.

Test emails from that notification are being sent fine and are delivered on our end.

It all worked fine before we updated the plugin to version 1.7.

Regards,
Rafael

Submissions saved but mail not send

webmasterpcx — Tue, 21 Feb 2017 08:57:15 +0000

Hi,

I have a problem with this plugin… :/
It appears that I don’t receive any email since a few days ! I didn’t change anything and it was working fine before. So I updated WordPress core and Ninja forms for latest versions but it still doesn’t work.
When I open Chrome Developer Console, I can see a js error :

“Uncaught > constructor > message: “An “el” … must exist in DOM”
stack: “A “el” … mus exist in DOM at constructor._ensureElement (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:13149) at constructor.show (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:11673) at n.onShow (…/plugins/ninja-forms/assets/js/min/front-end.js:3:1629) at Object._triggerMethod (…plugins/ninja-forms/assets/js/min/front-end-deps.js:20:7917) at n.triggerMethod (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:20918) at Object.s.triggerMethodOn (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:8222) at constructor.show (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:12677) at n.initialize (…/plugins/ninja-forms/assets/js/min/front-end.js:3:2817) at n.e.View (/wp-includes/js/backbone.min.js:1:14744) at n.constructor (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:17517)”

Can you tell me what is the problem and how to fix it please ?
My client is a hotel and there is a booking form not working…

Thank you !

CF7 mail not send or spam

madamead — Thu, 22 Dec 2016 11:29:04 +0000

Hello,

I have 3 forms on my website build with CF7 :

Contact
Booking (via the show post – takes directly the infos of the show)
Booking (via the reservation form – dropdown list of shows)

-> They are all sent on [email protected]

The WP mail SMTP is well configured with my host settings.
CF7 “To”, “From” and Additional header fields are set with [email protected] or [email protected] (who considerably exist on my host).

Several issues:

The form doesn’t send itself -> error message = spam
The form sends but the mail is not received by the recipient. Only the version for the info address.
The form and the mails are sent but fall directly into the spam box.

I have done a lot of sending tests from two of my personal addresses and also via mail-tester.com

Mail-tester initially gave me a good result by specifying that a DMARC key was missing on my server and that the DNS was not up to date yet.
I added the DMARC key. I imagine that updating my DNS data will be done on its own.
All other tests proved to be less good. One of them even specified that I was black listed on SORBS via my IP.
About the images, no remark. So, the fact that mails fall into junk box is not related to this.

Anybody help please ?

Have a nice day