when I order I preorder product via a real time payment (e.g. paypal) it gets the status “Preordered” instead of Processing. When I order it via e.g. Pay upon Invoice, it gets the standard status “On Hold”, so I do not see that this was preordered and cannot filter for it (I only see it in the non-filterable column with the Preorder Date).

Is there a way to also mark these orders as preordered? I did not even see this option in the Premium Version. When trying your custom order status plugin, I could set the Pay upon invoice to e.g. Processing, but then the status will pe just that, and not Preordered.

Can you help me with that?

Regards, Marcel

https://www.ads-software.com/support/topic/check-payments-status-processing-woocommerce/

BUT, when I added the snip that was there, YES it does change the cheque payment order to processing…. BUT woocommerce still sends the On Hold email to the customer, AND the processing email….

I need the woocomerce to ONLY send the processing email and not the on hold email on new orders made via cheque.

I also do need the on hold email to be sent to the customer ONLY when we manually change the order to on hold.

So the needed workflow :

Customer orders using the check/cheque option of payment.

– Order goes DIRECTLY to Processing…. and sends the new order processing email ONLY.

• Then when we want to manually set the order to on-hold the site will then send the on hold email when we manually change that status to on hold.

Please let me know any snip or edit for the woocommerce code that I can do to make this happen, thanks!

I recently changed charge type to “authorize” since I want to charge customers when order is completed. I have all the required webhooks events added and deactivated the old plugins but my issue still remains, orders status goes to “on hold” instead of “processing. In stripe everything seems fine and the payment is authorized, but not yet captured, marked as “Uncaptured”.

Thanks!

Its in czech but as you can see, there is product twice. Its not just test e-mail, I created an order. This only happens in the On-hold e-mail.

O pagamento por multibanco fica com o status “on hold” até ser pago. Acontece que se o cliente n?o pagar o “on hold” conta à mesma como uma convers?o nas plataformas de publicidade como Google Ads, facebooks ads …. o que é profundamente errado. Existe forma de contornar isto?

Obrigado

Jeg har en side som har kj?rt Vipps n? siden mars 2022 uten problemer. Siden 07. aug har det plutselig begynt ? komme ordre som blir satt til “P? vent”/”On hold”.

Flere av dem har ingen informasjon i “Vipps” tab i ordrevinduet, hverken Vipps initiated, Vipps response, etc.. Det ser ikke ut til ? v?re noe i portal.vipps.no heller som tilsier at pengene er reservert/captured.

Noen har “Vipps initiated”, men ingen av de andre feltene er noe innhold p?.

Er dette noe dere har v?rt borti f?r, og kan man evt. finne noen logger med mer informasjon? Siden bruker Vipps Checkout.

Por otra parte, estoy intentando hacer que todos los pedidos que se hagan con la pasarela de pagos Wompi ( estoy en Colombia ) queden en ESPERA y no en PENDIENTE DE PAGO mientras los clientes pagan, ésto para garantizar que el stock se reduzca en la cantidad seleccionada por el usuario. Puse un código en el functions que es el siguiente:

add_filter( ‘woocommerce_wompi_process_payment_order_status’, ‘cambiar_estado_pedidos_wompi’, 9999, 2 );
function cambiar_estado_pedidos_wompi( $status, $order ) {
return ‘on-hold’;
}

Pero no me está funcionando, los pedidos siguen en estado PENDIENTE DE PAGO.

Saben qué puedo tener mal?

Muchas gracias por su ayuda

“this order is being placed on hold for review. please contact us to complete the transaction”

Is this a native WooCommerce message? Does anyone know how to change this wording?

I have searched and searched to no avail.

Here is a screenshot: https://cloudup.com/catCP5IGQEk

Thank you