Here’s links to screenshots that show that Slack notifications posted the correct new order number until 10/7.
https://ibb.co/nbVLMJS
https://ibb.co/Z81h0w0
I already contacted Slack for WooCommerce support team, but they told me to contact the sequential order numbers plugin team.
]]>Any help would be greatly appreciated.
]]>I pasted the link and added the order id after the last hashtag. It’s not working. Then I replaced the order_id with the original data. But still not working..
This is an example order id = #2394?
]]>We have Outvio installed on a WooCommerce store, and we have another plugin to add a prefix to the order ID. Is it possible for Outvio to work with this meta added by that plugin (prefix+ID) instead of the order ID?
Thank you in advance.
]]>We had a few refunds on orders recently (full order refunded) and in most cases these were processed same day the order was placed (before it had been marked as COMPLETE). In these cases, the refund was noted on the original order as usual and its status set to REFUNDED.
However, there was one order that was refunded several days after it was placed, after it was fully processed to COMPLETE. We processed the refund and it shows up in our PayPal export report under a different order ID. It looks as though the site has created a ‘dummy’ order (it doesnt show up in the list of orders, so it’s apparently just done it to get a usable order ID number) and sent the refund to PayPal under that new order ID. Original order ID was 63142, while the new order ID is 63257.
The time between the order and the refund (about a week), and the fact that the order had in the meantime been processed through to completion, is the only thing different about this order, as far as I can see.
Is it normal for this to happen?
Cheers, Peter.
]]>I’m not able to post messages with link to the screenshots into support forum.
This is my current configuration and amshow of search results confusion when the module is active. If i disable the module search works properly
https://ibb.co/sKjnmcR
https://ibb.co/DkqbTts
Any idea?
]]>If a customer wants to add another product or change the address after clicking on Pay in the checkout, they should click on Cancel in the payment window, make the changes and click Pay again. Then everything works.
However, some customers are simply clicking Back (in the browser) instead.
WooCommerce log error:
2022-11-07T14:29:02+00:00 DEBUG Initiating Vipps session for [Order ID]
2022-11-07T14:29:02+00:00 ERROR Kunne ikke opprette Vipps-betaling 400 Duplicate Order Id for Sale Unit Id
There is no further recourse for the customer, they can no longer pay with vipps for the current order, so they must use another payment option or clear browser cache to start fresh. This is probably costing us some customers.
Possible solution:
When clicking Pay in checkout, there should be an action to check if the order already has an associated transaction id for vipps – and if so, send a cancellation api call before proceeding.
]]>Backtrace:
do_action('wp_ajax_print_order'),
WP_Hook->do_action,
WP_Hook->apply_filters,
WCDN_Print->template_redirect_admin,
WCDN_Print->generate_template,
wc_get_template,
include('/plugins/woocommerce-delivery-notes/templates/print-order/print-order.php'),
do_action('wcdn_loop_content'),
WP_Hook->do_action,
WP_Hook->apply_filters,
wcdn_content,
wcdn_get_template_content,
wc_get_template,
include('/plugins/woocommerce-delivery-notes/templates/print-order/print-content.php'),
apply_filters('wcdn_order_info_fields'),
WP_Hook->apply_filters,
print_custom_order_fields,
WC_Abstract_Legacy_Order->__get,
wc_doing_it_wrong.