From checking the forums and support board messages I’ve noticed a pattern of people missing certain endpoints or features of Woocommerce on their sites. I’m experiencing something similar where no orders are coming through for users when they go to “/my-account/orders”. I’ve done several checks but still nothing seems to be working. I’m not sure when this error occurred but my guess is within the last week or month?
I sell digital products, and have done testing on the account I shared above (even doing a new order before I shared the screenshot). Whenever users visit /my-account/orders – it just shows their “/my-account” page which isn’t reflecting their purchase history.
My site’s versions:
WooCommerce – Version 9.1.5
WordPress – Version 6.6.1 (also was an issue for Versions 6.5.5)
Things I’ve done to try to fix:
– Save Permalinks
– Update both Woocommerce & WordPress
– Delete Website Cache
– Send a new test order (confirmed it was accurate)
– Tested on multiple accounts on the site
– Checked endpoints on Woocommerce (WooCommerce Settings -> Advanced)
I just don’t see the Orders Tab at all on the page. Previously this was there but now it’s just gone. A solution immediatley would be great!
I can still view orders individually via their post pages, but the shop_order page to view all orders is inaccessible (wp-admin/edit.php?post_type=shop_order)
I deactivated all plugins except woocommerce and the issue persists.
This happened recently, after updating to 8.4.0 from 8.3.1.
I don’t know much this stuff, but some internet searching showed a few others with similar issues stemming from wp_postmeta where meta_key=’_transaction_id’, however I searched via my host’s phpMyAdmin interface and I don’t see the referenced issue.
Any suggestions for paths to go down is greatly appreciated (dumbed down a bit for someone without much experience 
We do not want this. We are not using any paid listing options. But the site we have installed this on has a WooCommerce shopping cart. Now the Orders page layout looks broken.
Please can you advise how we can resolve this and stop the plugin from taking over the layout of this page?
Thanks in advance.
]]>See here: https://ibb.co/T24SVz1
However, there’s no option to add a column for the product name. How can I do this?
Thanks!!
]]>The issue I am having is an ‘Internal Server Error’, only when a I try to open orders page in admin control panel
It was working fine until yesterday and we cannot figure out what has happened.
Any help would be really appreciated.
]]>
Woocoomerce is installed as new.
Here is an image of what I get : https://prnt.sc/k7djfa
I have tried with php 5.6, 7.0, 7.1
Can you please help me about that ?
Here is my report:
### WordPress Environment ###
Home URL: https://shopyphone.ch
Site URL: https://shopyphone.ch
WC Version: 3.4.3
Log Directory Writable: ✔
WP Version: 4.9.7
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: fr_FR
External object cache: –
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 7.1.19 - Nous recommandons d'utiliser le protocole PHP version?7.2 ou supérieure pour optimiser les performances et la sécurité. Comment mettre à jour votre version de PHP??
PHP Post Max Size: 64 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.60.0
OpenSSL/1.0.2k
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.31-MariaDB-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 3.4.3
WC Database Prefix: fkvv_
MaxMind GeoIP Database: ✔
Taille totale de la base de données: 11.03MB
Taille de la base de données: 10.48MB
Taille de l’index: 0.55MB
fkvv_woocommerce_sessions: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_api_keys: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_attribute_taxonomies: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_downloadable_product_permissions: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_order_items: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_order_itemmeta: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_tax_rates: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_tax_rate_locations: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_shipping_zones: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_shipping_zone_locations: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_shipping_zone_methods: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_payment_tokens: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_payment_tokenmeta: Données : 0.00MB + Index: 0.00MB
fkvv_woocommerce_log: Données : 0.00MB + Index: 0.00MB
fkvv_adsw_activities: Données : 0.02MB + Index: 0.00MB
fkvv_adsw_ali_meta: Données : 0.08MB + Index: 0.03MB
fkvv_commentmeta: Données : 0.00MB + Index: 0.00MB
fkvv_comments: Données : 0.00MB + Index: 0.01MB
fkvv_failed_jobs: Données : 0.00MB + Index: 0.00MB
fkvv_links: Données : 0.00MB + Index: 0.00MB
fkvv_litespeed_img_optm: Données : 0.02MB + Index: 0.04MB
fkvv_litespeed_optimizer: Données : 0.00MB + Index: 0.00MB
fkvv_mailchimp_carts: Données : 0.00MB + Index: 0.00MB
fkvv_mgmlp_folders: Données : 0.00MB + Index: 0.00MB
fkvv_options: Données : 0.93MB + Index: 0.05MB
fkvv_postmeta: Données : 0.44MB + Index: 0.08MB
fkvv_posts: Données : 7.81MB + Index: 0.08MB
fkvv_queue: Données : 0.00MB + Index: 0.00MB
fkvv_realmedialibrary: Données : 0.00MB + Index: 0.00MB
fkvv_realmedialibrary_debug: Données : 0.00MB + Index: 0.00MB
fkvv_realmedialibrary_meta: Données : 0.00MB + Index: 0.00MB
fkvv_realmedialibrary_posts: Données : 0.00MB + Index: 0.01MB
fkvv_revslider_css: Données : 0.09MB + Index: 0.00MB
fkvv_revslider_layer_animations: Données : 0.00MB + Index: 0.00MB
fkvv_revslider_navigations: Données : 0.00MB + Index: 0.00MB
fkvv_revslider_sliders: Données : 0.03MB + Index: 0.00MB
fkvv_revslider_slides: Données : 0.80MB + Index: 0.00MB
fkvv_revslider_static_slides: Données : 0.03MB + Index: 0.00MB
fkvv_termmeta: Données : 0.00MB + Index: 0.01MB
fkvv_terms: Données : 0.00MB + Index: 0.01MB
fkvv_term_relationships: Données : 0.00MB + Index: 0.00MB
fkvv_term_taxonomy: Données : 0.01MB + Index: 0.01MB
fkvv_trp_dictionary_en_us_fr_fr: Données : 0.00MB + Index: 0.01MB
fkvv_trp_gettext_: Données : 0.00MB + Index: 0.00MB
fkvv_trp_gettext_en_us: Données : 0.05MB + Index: 0.06MB
fkvv_trp_gettext_fr_fr: Données : 0.06MB + Index: 0.06MB
fkvv_usermeta: Données : 0.03MB + Index: 0.02MB
fkvv_users: Données : 0.00MB + Index: 0.01MB
fkvv_wc_download_log: Données : 0.00MB + Index: 0.00MB
fkvv_wc_webhooks: Données : 0.00MB + Index: 0.00MB
fkvv_yoast_seo_links: Données : 0.01MB + Index: 0.00MB
fkvv_yoast_seo_meta: Données : 0.07MB + Index: 0.06MB
### Post Type Counts ###
attachment: 159
custom_css: 1
et_pb_layout: 4
language_switcher: 3
mgmlp_media_folder: 157
nav_menu_item: 19
oembed_cache: 2
page: 17
post: 2
revision: 403
shop_order: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (1) ###
WooCommerce: par Automattic – 3.4.3
### Settings ###
API Enabled: –
Force SSL: –
Currency: CHF (CHF)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
### WC Pages ###
Base boutique: #53912 - /boutique/
Panier: #48212 - /panier/
Validation de la commande: #48213 - /checkout/
Mon compte: #48214 - /mon-compte/
Conditions générales de vente et d’utilisation: ❌ Page non définie
### Theme ###
Name: Twenty Seventeen
Version: 1.6
Author URL: https://www.ads-software.com/
Child Theme: ❌ – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
nous vous recommandons d’utiliser un thème enfant. Voir?: Comment créer un thème enfant
WooCommerce Support: ✔
### Templates ###
Overrides: –