Site is live, so please advise ASAP
Thank you
EM
]]>When a registered user clicks on password reset, the email with the link is received correctly. The reset works fine and the result is the ‘Success!’ message. The admin email receives the notification that a user has changed the password. So it looks as if at database level this is working.
However, when the user tries to log in with the new password, they get the ‘Oops!’ fail message and they can’t use the new password. The only way to reset the password is via the WP dashboard. This is extremely inconvenient.
I have already spoken to my host which is Flywheel and it can’t be anything on their end.
The set up is Astra Theme with LearnDash & relevant integrations (GF, Stripe), Beaver Builder, Beaver Themer, Ultimate Addons for BB – all up to date.
Any ideas? Many thanks.
]]>Password works in www.ads-software.com/support
Does NOT work in wordpress.com/login
so…. I come to update my blog and it asks me for my password, which seems to happen at irregular intervals
only now it says ‘password not recognised’ – and I know it’s right – it’s the same one that worked perfectly yesterday. So I click on the ‘forgotten password’ link and it sends me an email and I click the link and it says ‘key not valid’ on occasion, or just rejects the password.
what the merry hell is happening?
how can I fix it?
panic… !
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