I got Event Tickets connected to PayPal, but a number of things are wrong and so the plugin cannot accept payments.
Error - Something went wrong! : Unexpected response received. - Failed to refresh PayPal access token
Error - Something went wrong! : Unexpected response received. - Failed to refresh PayPal user info.
Unexpected PayPal response when creating webhook
Failed to refresh PayPal webhooks.
And then below, in the ‘PayPal box’ on the same screen, we can see that a webhook was not created and so it’s missing the ability to track charges, refunds, etc. Here’s a screenshot:
REFERENCES
A number of other users have written in about this but I haven’t actually seen a procedure to fix. One thread said to contact PayPal about it but no final solution was posted. The other talked about confirming the access token, but doesn’t describe how to do so.
OTHER NOTES
SYSTEM INFO
RESOLUTION
I know that getting this into a release may take awhile, so would it be possible to respond with an interim fix, even if it involves updating something in the database with a token that I can access from the PayPal side? I think that publishing something that will allow people to troubleshoot this with some database hacks and further understand how the system works will actually really help, even in debugging future issues.
And if there really IS something that needs to happen on the PayPal side, can you please explain exactly what that is so that I and future users can configure our PayPal accounts properly, or at least know exactly what to say to PayPal support for a swift resolution if that’s what it takes.
]]>Customer met a paypal error about INVALID_STRING_LENGTH The value of a field is either too short or too long.
We creat order and add fee in it, looks like there’s a limit for item words(127 max), 127 characters are ok, 128 characters are not.
Is there any way to change this limit?
]]>I connected the plugin to the paypal business account but when i click on the button to return to wordpress an error occurs and shows me this:
{
“code”: “rest_missing_callback_param”,
“message”: “Parametro(i) mancante(i): permissionsGranted, consentStatus”,
“data”: {
“status”: 400,
“params”: [
“permissionsGranted”,
“consentStatus”
]
}
}
after that the plugin seems not connected to paypal and doing it again and again also with different browsers and devices doesn’t succeed.
Can you help me?
Plz advice. thanks very much.
]]>https://freeimage.host/i/J7Gv3OX
This is screenshot link
Please tell me how can i solve this.
]]>Webhook response is OK and everything seems to be working fine excepts when I place the order using PayPal account. It actually process the order but never capture the transaction and change the order status to on-hold.
The error details are as follows – Copied from WooCommerce order notes:
1. PayPal transaction ID: 60529676CC078822A
2. PayPal order payment is set to PENDING status, details: The payee does not have a PayPal account.
3. Awaiting payment. Order status changed from Pending payment to On hold.
]]>After updating to the latest WooCommerce PayPal Payments I had issues where the name, email, shipping details were gone. Paypal came up with an error message below and the payment went through. Its like miscommunication between the website and Paypal and the details were deleted. I am getting other payments come through from different plugins for credit card that work fine. I rolled back to a previous version but dont know if this fixed the problem yet.
CANNOT_BE_NEGATIVE
: Must be greater than or equal to zero. If the currency supports decimals, only two decimal places are supported.CANNOT_BE_ZERO_OR_NEGATIVE
: Must be greater than zero. If the currency supports decimals, only two decimal places are supported.
WordPress Environment
WC Version: 7.8.2
REST API Version: ✔ 7.8.2
WC Blocks Version: ✔ 10.6.0
Action Scheduler Version: ✔ 3.6.1
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DOMDocument: ✔
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Multibyte String: ✔
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Remote Get: ✔
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WC Database Prefix: wp_
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WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.8
WooCommerce: by Automattic – 7.8.2 (update to version 7.9.0 is available)
WP All Export Pro: by Soflyy – 1.8.3
eForm - WordPress Form Builder: by WPQuark – 4.17.1
WP Last Modified Info: by Sayan Datta – 1.8.8
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.16
WP Rollback: by GiveWP.com – 1.7.3
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.8
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.6
WPElite Plugins Updater: by WPElitePlugins – 1.0.2
WPForms Lite: by WPForms – 1.8.2.2
WPSSO Core Premium: by JS Morisset – 15.17.1
WPSSO Schema Breadcrumbs Markup: by JS Morisset – 4.3.2
WPSSO Commerce Manager Catalog Feed XML: by JS Morisset – 2.6.1
WPSSO Google Merchant Feed XML: by JS Morisset – 6.6.1
WPSSO Merchant Return Policy Manager: by JS Morisset – 1.0.1
WPSSO Ratings and Reviews: by JS Morisset – 2.22.1
WPSSO REST API: by JS Morisset – 2.11.1
WPSSO Tune WP Image Editors: by JS Morisset – 3.0.0
WPSSO Update Manager: by JS Morisset – 4.17.1
WPSSO Product Metadata for WooCommerce SEO: by JS Morisset – 3.1.1
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.8
Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.3
Zip - WooCommerce: by Zip – 2.3.18
Inactive Plugins (19)
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.2
Auto Coupons for WooCommerce: by RLDD – 2.2.11
Better Search Replace: by WP Engine – 1.4.2
Broken Link Checker: by WPMU DEV – 2.2.0
Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.2.9
Exporter for eForm: by WPQuark – 1.8.0
Health Check & Troubleshooting: by The www.ads-software.com community – 1.6.0
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.4.2
OMGF: by Daan from Daan.dev – 5.6.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.3.7
Post Types Order: by Nsp Code – 2.0.9
Query Monitor: by John Blackbourn – 3.13.1
Search & Replace: by Inpsyde GmbH – 3.2.1
SiteGround Optimizer: by SiteGround – 7.3.3
Site Kit by Google: by Google – 1.105.0
WordPress Persistent Login: by Luke Seager – 2.0.15
WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7
Zotpress: by Katie Seaborn – 7.3.4
Settings
API Enabled: ✔
Force SSL: ✔
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
WC Pages
Shop base: #15305 - /magnesium-shop/
Cart: #8 - /cart/
Checkout: #50401 - /checkout/
My account: #41726 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Astra Child
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ✔
Parent Theme Name: Astra
Parent Theme Version: 4.1.6
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ✔
Templates
Overrides: astra-child/woocommerce/checkout/form-billing.php
astra-child/woocommerce/emails/admin-new-order.php
Product Visibility by User Role Settings
Product Visibility by User Role: yes
Hide catalog visibility: yes
Make non-purchasable: yes
Modify query: yes
Hide menu items: no
Hide product categories/tags: no
Redirect:
Enable Redirect URLs per product: no
Replace description: no
Content to replace with, e.g.: Log in to see the product description.:
Replace short description: no
Content to replace with, e.g.: Log in to see the product description.:
User roles to display in settings: Array
(
[0] => administrator
[1] => customer
[2] => wholesale_customer
)
Admin products list column: yes
Product quick edit: yes
Products bulk edit: no
Bulk settings for role administrator: not set
Enable/Disable:
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role customer: not set
Enable/Disable:
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role wholesale_customer: not set
Enable/Disable:
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
WooCommerce PayPal Payments
Onboarded: ✔
Shop country code: AU
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: ✔
Reference Transactions: ✔
Used PayPal Checkout plugin: –
Tracking enabled: ✔
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-07-19 05:08:22 +10:00
Options: ✔
Notes: 28
Onboarding: completed
Action Scheduler
Canceled: 64
Oldest: 2023-06-19 15:37:21 +1000
Newest: 2023-07-10 15:04:29 +1000
Complete: 6,732
Oldest: 2023-06-19 09:20:15 +1000
Newest: 2023-07-18 16:00:39 +1000
Failed: 546
Oldest: 2022-09-15 07:15:24 +1000
Newest: 2023-07-18 10:38:56 +1000
Pending: 9
Oldest: 2023-07-19 02:43:59 +1000
Newest: 2023-08-16 14:41:51 +1000
Status report information
Generated at: 2023-07-18 16:03:35 +10:00
`
]]>this is the error message I am getting.
Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-COMPLIANCE_VIOLATION
I have spoken to both plugin author and pay-pal and not getting a proper answer.
]]>