The only thing I can think of that could be conflicting it I am using Ultimate Member Plugin.
Thoughts? Suggestions?
]]>I have a problem. I received emails about pending comments but they are not showing in my admin area. Recently I have created a new account of a contributor and they are showing there.
Here is the screenshot from the admin’s area: https://drive.google.com/file/d/1_JOcANAgN3u0X65wcKnkUBQ1fo5RKZPq/view?usp=sharing
Here is the screenshot from the contributor’s area: https://drive.google.com/file/d/1N97XTEABkKSWzFUIblymQz2tLxoo5Kcg/view?usp=sharing
]]>No updates or changes to the site have happened in this period.
Any thoughts or advice would be gratefully appreciated
]]>I work in a College so once it has been vetted and approved any changes after this will also need to be vetted and approved just in case anything inappropriate is added.
I can make it so they can’t edit their profile at all. I don’t want to do this if I can help it. So I was wondering if when they edit their profile we can revert it back to pending until admin approve it again?
Thanks in advance
]]>I am implementing Event calendar and Event tickets for my client new page. During testing, at my own test page, I noticed that the order is always stuck o pending. Moreover, the ticket is newer send to customer email (I have read that this is also rather common issue.). I have fresh install of WordPress with Astra starter template and the few plugins that came with it. I configured stripe as payment provider with credit card and Klarna payments.
So I made a dummy event with 1€ ticket and purchased it with Klarna, and the payment was successful. Still WP dashboard shows the order at pending. Stripe console shows that:
Payment succeeded Nov 14, 2024, 9:38 PM
Payment started Nov 14, 2024, 9:38 PM
Theme: Astra
PHP: just upgraded the latest available PHP 8.2
Br Jussi Tamminen
CEO JussiNET
We have been using the plugin for a while and keep having problems with orders that do not go directly to processing and are sent from the warehouse as usual.
The order notes then say “customer aborted purche with klarna” and orders are “pending” for ages.
However, customers don’t seem to notice that the payment has failed.
So after a few weeks without any progress on the order, we receive an inquiry from the customer and embarrassingly have to admit that they should pay again because we didn’t realize that it didn’t work.
Other payment methods set the order status to “failed” if the payment fails.
We already have an automatic mechanism that sends customers an email when the order is changed from “on hold” or “pending” to “failed”.
However, this does not work with Klarna because Klarna leaves the order status on “pending”.
How can we get Klarna – like the other payment service providers – to set an order to “failed” if something goes wrong with the payment?
Regards
Robert
I already found a topic with the same issue, it’s four months old and it’s labeled as resolved but there is no explanation for a fix. I’ve run into the exact same issue. https://www.ads-software.com/support/topic/ticket-order-stuck-on-pending-status/
I got The Events Calendar and Event Tickets Plus setup with my Stripe account. Payments both from iDeal and Creditcards arrive in my Stripe account, but then no ticket is emailed to the buyer. When I look at attendees and orders in WordPress the status of tickets is on pending. If I make the tickets free, the ticket is emailed. So it has something to do with the connection between Strip and Event Tickets.
What can I do to fix this issue?
Thanks in advance,
Benjamin
]]>Is there is setting that I missed? Or other way to solve this?
]]>