we are using amazon pay with astra-theme and funnelkit-plugin for the checkout. If the customer is clicking on the express-checkout and switches the adress to another adress within the amazon-pay environment, the first shipping adress which was selected initially and not the selected shipping adress is transferred to the checkout.
Could you please help us with this issue.
Kind regards
]]>today I noticed the following scenario:
A customer selects “Ship to a different address” when ordering, enters a shipping address and submits the order, but then cancels the payment to select another payment method and is redirected back to checkout. Now the check mark for “Ship to another address” is automatically removed again and the shipping address would have to be re-entered. The customer does not notice this because the original billing/delivery address is still entered and sends the order, which is then delivered to the wrong address.
Is it possible to change this? If so, how?
]]>Hope to get an answer from support..
]]>My website is having an issue with the checkout shipping adresses.
When I check the button to indicate I want to get the order at a different address, after pressing the place order button, the billing address copies over to the shipping addresses place.
And it’s not only on the frontend. Even in the emails my site sends out, and the woo order menu showing the billing address as the shipping adress.
Things I already tried:
-Disabled all plugins except woocommerce
-changed my theme from DIVI to storefront (but that should’t be the root of the issue since on my other site it works well with the same theme)
-checked if I’m forcing the billing adress in the shipping options, but it’s not.
Please if you can help me in any way let me know!
Best regards!
]]>I integrated the Amazon Pay Plugin – everything works fine, I’ve got only one problem:
The Shipping Address Checkbox is not showing at my checkout page – anyone got an idea how to solve this?
What it should look like: here
On my website: here
Thank you in advance I’m using Divi Theme and WPML for translation.
Best regards Marian
]]>[20-Nov-2017 23:16:20 UTC] PHP Notice: shipping_address_1 wurde fehlerhaft aufgerufen. Order properties should not be accessed directly. Backtrace: include(‘wp-admin/edit-form-advanced.php’), do_meta_boxes, WC_Shipcloud_Order->shipment_center, WC_Shipcloud_Order->addresses, WC_Shipcloud_Order->get_addresses, WC_Shipcloud_Order->get_recipient, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Weitere Informationen: Debugging in WordPress (engl.) (Diese Meldung wurde in Version 3.0 hinzugefügt.) in /www/htdocs/w015159a/wp-includes/functions.php on line 4139
Wie kann man das korrigieren, damit der Fehler weg ist?
Vielen Dank für die Hilfe
]]>My website is commercialpoultrysupply.com
I am using the storefront theme, and I am trying to enable the option to enter a shipping address in addition to the billing address on the checkout page.
I have seen in forums where there should be a check box with the text “ship to a different address?” but I can not find any settings for this.
Thanks in advance,
Casey
https://www.ads-software.com/plugins/woocommerce/
]]>i encountered 2 errors with woocommerce:
1: if i change something at the TAX (i want to have taxes on shipping ON) and i want to save it, the saving-process gets stuck.
in Firefox Debug it says: “TypeError: b.data is undefined”
2: at the checkout page if i activate the “different shipping adress”, deactivate and activate again, the fields won’t show up again.
hope you can debug that for your next release?
best, Jan
https://www.ads-software.com/plugins/woocommerce/
]]>