We are facing a weird issue with our shop. The configuration is set that when a customer purchased for more than 50€ or has a voucher, no shipping fee should be applied, else it is set to 4,9€.
When you now fill the cart with products above 50€, the cart shows as expected “free shipping”.
When I now go to the checkout page, the “free shipping” is overtaken, until after 2-3 seconds the block with the order summary automatically refreshes and then shows 4,9€ shipping fee, which is wrong.
If the user clicks “local pickup” and then again “shipping”, the fee is recalculated and correct.
Can you please help me out?
The system info can be found below.
I also tried out already deactivating all plugins except woocommerce and also tried a different theme, which causes “free shipping” not to apply at all.
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166<br>bsf_custom_fonts: 5<br>custom_css: 1<br>customize_changeset: 23<br>document_template: 6<br>gift4u_gallery: 1<br>gift4u_tmpl: 1<br>giftcard: 4<br>nav_menu_item: 15<br>page: 28<br>popup: 3<br>popup_theme: 8<br>post: 4<br>product: 24<br>product_variation: 291<br>revision: 142<br>shop_coupon: 4<br>shop_order_placehold: 62<br>wp_global_styles: 1<br>wp_mapit_map: 1<br>wp_navigation: 1<br>wp_template: 2<br>wpcf7_contact_form: 5<br>wpgv_voucher_product: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔<br><br>### Active Plugins (19) ###<br><br>Contact Form 7: von Takayuki Miyoshi – 5.9.8<br>Cookie-Banner-Plugin für WordPress – Cookiebot CMP by Usercentrics: von Usercentrics A/S – 4.3.9<br>Google Listings and Ads: von WooCommerce – 2.7.7<br>Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.26.12<br>Local Google Fonts: von EverPress – 0.22.0<br>Loco Translate: von Tim Whitlock – 2.6.11<br>Manage Notification E-mails: von 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]]>I have a shop with multiple products. One of the products is a gift card which is downloadable. I use Woocommerce Ultimate GiftCard Plugin to handle this case. The other products are physical products which need shipping.
This setup worked quite well for the last months until I installed a few updates (One of them retired the old paypal woocommerce plugin).
Now I encounter the following problem:
When adding a gift card to the cart, no shipping fee is shown. This is correct behaviour. When clicking on paypal express checkout pill the price is correct and works fine. Also correct behaviour.
When clicking “Continue to checkout” and choosing paypal as payment option the price in the paypal popup increases by 5.49€ which is the shipping fee I configured. This is not correct behaviour.
I already tried to trick the plugin by creating shipping classes and tie them to the product I encounter the problems but this did not help.
Has anyone encountered anything similar? How can I fix?
PS: Happens only for PayPal, when using WooCommerce Stripe as payment provider no additional shipping fee is added
I noticed when I apply shipping fee for countries outside a particular region. The shipping fee shows N0.00. I can can transact in other currencies but it starts having issues with a specific currency. I need assistnce please.
]]>I noticed when I apply shipping fee for countries outside a particular region. The shipping fee shows N0.00. I can can transact in other currencies but it starts having issues with a specific currency. I need assistnce please.
]]>Do you have plans to add the compatibility with shipping items, and custom fees?
Thank you
Btw: I am getting a 404 error on js/admin.js
, the file is missing.
Why woocommerce automatically calculate shipping fee based on cart weight but not based on item quantity. Example: I set flexible shipping rule with shipping fee $10 for 10kg and $15 for 20kg item, when customer buy 2 quantities of 10kg item, it detects total 20 kg and charge $15 but not calculate as $10×2= $20. I want it to be set as latter.
Anyone can help me?
]]>For courier shipping, I use flexible shipping and set shipping cost calculation rule by weight. From 1 – 5 kg: RM10,…..until from 66-70kg, RM75.
Refer here: https://ibb.co/qBJRz9x, https://ibb.co/SJg8S20, https://ibb.co/0c3H8cR
Now the problem I found out is it cant work if total weight of the cart more than 70kg
Example: Product A: 17kg, shipping option: “Courier shipping”, “self-pickup”
If I check out 5 quantities (5x17kg= 85kg),the shipping option only show “self-pickup”. I cannot choose to pay shipping fee.
Refer here:https://ibb.co/FhWjBnW
Is it because the rule I set is until 70kg? I set up to 70kg because the courier only can support up to 70kg per item. What if customer place bulk orders? I dont think I can set the rule for weight until 10000kg.
And I also noticed that the cart shipping fee is calculated based on total weight of the items selected, but not item by item.
Product A: 17kg – shipping fee RM25
I checked out 4 quantities, it calculated as 17kgx4=68kg, shipping fee fall under 66-70kg, shipping fee RM75
but I want it to be RM25x4=RM100
Refer here https://ibb.co/N17R4z3
How can I fix this issue? Please help me. My shop will be launch in next few hours TT
]]>first, thanks for your great plugin and i found it very useful.
However, can the wallet money also apply to the shipping fee and taxes?
it seems that the wallet money can only apply to the product price, not to the shipping and taxes. even if the customers have enough money in their wallets, but they still need to pay the tax and shipping fee separately by credit card.
is there any way that i can set the wallet money apply to all product prices, shipping fee, taxes..etc?
thanks in advance!
]]>I want the fee to only apply ONE TIME if the customer has multiple items in the shopping cart that have a length of 96 inches or more – for certain shipping classes or categories.
Is that possible? I don’t want it to add a fee for each 96 inch long item – just a one time fee. Thank you
]]>