My site was big, and my UpdraftPlus backup saved on my Google Drive is 17 zip-files, up to 400 mb each. When trying to perform Restore, as advised on your site, I successfully retrieved Plugins, after that – Themes. But on Uploads the process got stuck for several days, and I deleted it. Do I need to manually download each of my 17 zips to my PC, unpack and than upload using FTP? But I don’t know the options how to unpack many different zips into one database. And the upload also may take days or weeks.
Is there any way to speed up Uploads automatically? Or can you please advise something else?
Thank you
Yours
Igor
I would like to report missing website data and WooCommerce data (customer orders, product additions and everything else) after June 8,2022 till July 6,2022. This is the timeline :
1. Have been using Cloudlfare CDN since June 2021.
2. Changed server hosting on June 1,2022.
3. Did not update new server IP on Cloudflare. Cloudflare was still pointing to the old server IP.
4. On July 6,2022 , upon clicking on the web URL there was a message of ‘account suspended.Please contact your hosting provider’.
5. Hosting provider clarified this issue is on Cloudflare’s part and has nothing to do with them.
5. Updated new server IP on Cloudflare on July 6,2022.
6. As soon as that came into effect, all website data post June 8,2022 has disappeared both on backend and frontend.
7. I removed our account from Cloudflare and chaged our nameserves back to pre-Cloudflare but that has not made any difference.
I cannot understand how CDN changes can affect website data on the backend. Even CPanel (phpmyAdmin & SQL) are not showing the data between June 8-July 6,2022.
I am at a dead end and don’t know how to restore. Please help me recover and restore the site.
]]>2 days ago I used it and there was malware in the backup so we lost access to the site, the site was fixed completely,
I made some changes to it and saved a backup – the WordPress 6.0 update caused an error so I restored the backup to fix it.
The restored backup removed all plugins from the website and ruined the site design??
With the error: “the File was found, “but has a different size (—-) from what was expected (—-) – it may be corrupt.”
Why is this happening?
The backup is meant to be a safe copy of the site that should be simple to restore when there are issues.
However, since doing that I can no longer access the www.marcon-construction.co.uk site – it seems like it has a permanent redirect??
All pages including the /wp-admin login page redirect to this site: https://advancedservicecentre.co.uk/ which is what displays now on the marcon-construction url.
I submitted a support request with WordPress support and they said to look at htaccess file but I couldn’t see anything about a redirect in there.
When I traced the redirect on https://www.redirectcheck.com/ it displayed the below info which shows a 301 permanent direct on the URL to the advanceservicecentre URL:
marcon-construction.co.uk
HTTP/1.1 301 Moved Permanently
Content-Type: text/html; charset=iso-8859-1
Content-Length: 242
Connection: keep-alive
Keep-Alive: timeout=15
Date: Tue, 14 Jun 2022 13:54:22 GMT
Server: Apache
Location: https://marcon-construction.co.uk/
Cache-Control: max-age=3600
Expires: Tue, 14 Jun 2022 14:54:22 GMT
https://marcon-construction.co.uk/
HTTP/2 301
content-type: text/html; charset=UTF-8
location: https://advancedservicecentre.co.uk/
date: Tue, 14 Jun 2022 13:54:24 GMT
server: Apache
x-powered-by: PHP/7.3.33
x-redirect-by: WordPress
https://advancedservicecentre.co.uk/
HTTP/2 200
server: nginx
date: Tue, 14 Jun 2022 13:54:26 GMT
content-type: text/html; charset=UTF-8
vary: Accept-Encoding
link: ; rel=https://api.w.org/
link: ; rel="alternate"; type="application/json"
link: ; rel=shortlink
x-cache: HIT
strict-transport-security: max-age=31536000; includeSubdomains; preload
x-xss-protection: 1; mode=block
x-content-type-options: nosniff
access-control-allow-origin: *When I spoke to our domain support she checked the htaccess and restored the site to an old version and neither of those worked – the restore actually turned the site into a 403 forbidden gateway.
She then said that she believes the plugin broke the WordPress core files and now the site can’t read them and that I should replace them but I don’t know how to do that.
They have also suggested that the website was infected with malware.
I am completely lost here and don’t know what to do to fix this – the client is chasing me for an update but no one seems to be able to fix this.
I can’t even log in to WordPress.
YOUR PLUGIN BROKE THE SITE.
]]>wp_usermeta: Table ‘peyoway_nov2019wp.wp_usermeta’ doesn’t exist
wp_posts: Table ‘peyoway_nov2019wp.wp_posts’ doesn’t exist
wp_options: Table ‘peyoway_nov2019wp.wp_options’ doesn’t exist
Yikes.
I will be immensely grateful if someone could please help.
I am going to mention a hosting service and a theme, but please read this all the way through before telling me to contact the hosting service or the theme developer (because I have contacted them dozens of times now without resolution, so it looks like this is a www.ads-software.com thing).
I am not the site owner. I am a graphic designer who helped the site owner set up her site, and now I am trying to help her resolve problems with her website.
The site www.catheredit.com was last working normally on Monday, September 18th. Then, it crashed, and this fatal error came up anytime the site owner or anyone else tried to access her site:
Fatal error: Call to undefined function wp_styles() in /home2/cathered/public_html/wp-content/themes/Divi/includes/builder/framework.php on line 337
The site owner contacted Bluehost on Tuesday, September 19th, about the website crashing, and she was told by a Bluehost rep that it was the Divi theme by Elegant Themes that was the problem. We tried to uninstall and reinstall Divi via the FTP according to the directions in this video: https://www.youtube.com/watch?v=YsGtShTJ5CQ. We did a backup using a backup plugin, then we deactivated all of the plugins and proceeded with the manual WP update as per that video.
After we did the uninstall/reinstall for Divi, the site appeared to be gone, for lack of a better way of putting it. Here’s a screenshot of what the site owner saw when we tried to login to the WordPress Dashboard at that point, if this helps give context: https://drive.google.com/file/d/0Bw-xXJslEfPJeVFlSVEtRkp5V2c/view?usp=sharing. From the front end, nothing was visible at all.
I contacted Bluehost on the site owner’s behalf on Wednesday, September 20th, to see if they could restore the website files from backups Bluehost had on their end. The rep did that, and then I asked the her to manually update the version of WordPress because that appeared to be one of the problems. (We couldn’t find a way to update it from the WordPress dashboard from the Update page and there wasn’t a notice to update her version at the top of her Dashboard home page.) The site owner had www.ads-software.com version 4.1 at that point, and Bluehost updated it to www.ads-software.com 4.8.2. After all that, it appeared that the site was working normally again. I logged into the Dashboard and did another backup of the site and then updated and activated all the plugins. That was Wednesday night.
The site owner noticed on Thursday that while you can view snippets or summaries of the blog post entries on the main blog page (https://www.catheredit.com/blog), if you try to click on any of the entries to view the full blog post, the posts are inaccessible and this error comes up:
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
She contacted me in a panic. I noticed that the permalinks for the blog posts have apostrophes (or prime marks, I can’t tell which they are in this instance) now when they didn’t have those before, and we can’t understand why. Here’s a few examples:
https://www.catheredit.com/’/2017/09/03/facts-and-emotions/’
https://www.catheredit.com/’/2017/06/30/why-editors/’
https://www.catheredit.com/’/2017/06/05/twenty-thousand-light-years/’
Notice the apostrophes/prime marks around the date and blog post title in each of those URLs? Those weren’t there before. I think that’s part of what’s making the blog posts inaccessible, but I’m honestly not sure.
When I access the blog posts from the back end in the Dashboard, I can see the apostrophes/prime marks in the permalinks listed below the blog post titles, too. When I try to edit the permalinks, I can only edit the blog post title portion of the URL–Ie can’t change anything else in the link, like removing those apostrophes/prime marks.
Whether or not the changes in the permalinks are the reason the blog posts aren’t accessible, we weren’t sure if the blog posts being inaccessible is a www.ads-software.com problem, a Divi problem, or a problem stemming from restoring the website files from Bluehost’s backup on Wednesday. So, I contacted Bluehost again on Thursday, September 21st, to see if they might know what’s caused this problem with the blog posts. We gave the rep all of the same information in this ticket. His response was:
The website is working fine, however, while accessing the blog posts, it redirects to the url: https://www.catheredit.com/’/2017/09/03 … emotions/’
‘/2017/09/03/facts-and-emotions/ this path is not exists in your file manager, hence it is showing no result found error
Please update the correct url to the blog posts to access it fine
Unfortunately, we do not support for designing
If you wish to design the website from our end and increase the ranking of your website, I can ask our website designing team to contact you.
I was surprised because that doesn’t sound like it has anything to do with the site design. I asked him:
Ah. Are you able to tell me how to make the blog post path or extensions exist in the file manage so the no result found error doesn’t happen anymore, or is that considered a design thing? I cannot, as mentioned earlier, correct the URL to the blog posts from the WordPress side of things. I do not know how to correct the URL to the blog post through Bluehost, so any instructions on how to do that would be appreciated!
And the Bluehost rep’s final response was this:
Yes, it is considered as designing and sorry to say, we do not support for web designing
I’m honestly baffled by his explanation, to say the least. I share all this in case any of it matters to resolving the blog post issue, but as far as I can tell, the particular Bluehost rep I chatted with had no clue what he was talking about. We haven’t had much luck talking to other Bluehost reps.
Divi is made by Elegant Themes. Elegant Themes doesn’t have a help desk or customer service contact number; you have to post to a forum (much like this one) to ask for help. I have posted in there three times without getting any assistance or response. I think that’s because what is happening is not a Divi problem. This is either something that has to be fixed within the www.ads-software.com Dashboard for the www.catheredit.com site, or it has to be fixed within the FTP or file manager for the website, but I have no clue where to start looking on how to fix this or what I would do once I figure out where the root of the problem is.
Can any of you help me resolve this, please, or at least point me in the right direction? Thanks in advance.
]]>I had a website called bodytalkcare.com
and I saved the following files:
?Backup_bodytalkcare.com_2015-06-25-070036-main-1435190451.zip
?bodytalkcare.com-20160506-234257-596(1).wpress
?bodytalkcare.wordpress.2016-05-20.xml
Now I have a new domain called bodytalkminneapolis.com
I have tried to use the following plugins to try and import these different files:
?All-in-One WP Migration
?Best Import
?UpdraftPlus – Backup/Restore
?WP All Import
?WP BackItUp
And so far nothing has worked.
When I tried to upload the file in All-in-One WP Migration I got this message:
“Unable to import
Version 2.1.1 of All in One WP Migration introduces new compression algorithm…”.
Meaning the plugin can only import .wpress backup exported/created with their plugin.
Renaming other backups (created with other plugins) to .wpress and import will not work.
When I open “Backup_bodytalkcare.com_2015-06-25-070036-main-1435190451.zip”
it says “site data”
and in there is a “db-backup.sql”
Is there a way to upload these files in my c-pannel? (I have hosting through hostgator)
I’m still learning and would appreciate to restore the old site into the new domain if possible.
Thank you
]]>https://amandacostner.com/
About an hour ago, in order for a background plugin to work properly, I decided to switch my php to 5.3 Well after that all hell broke loose and my site was giving error messages for a while, I couldn’t log into the wordpress dashboard for a while, and the website lost pretty much all the CSS changes I made using a child theme. Needless to say I’m borderline ready to go drink 800 margaritas and then attempt to drunkenly rebuild my website.
However, I did backup my “database” (not sure what that even means I’m a total novice newbie) with the better wp security plugin I installed right before making all these changes. But I’m starting to realize I may not have taken all the proper steps before making these changes or something because I can’t even log into my phpMyAdmin panel (via justhost) to even attempt to restore whatever that file they emailed to me was . . .
I know I’m rambling but I guess If there’s someone out there who might have some ideas as to how to restore my website to what it was three hours ago, I swear to God I’ll never mess around with any of that “dangerous” stuff again (lol).
]]>