I am able to upload 360 images, and to insert one of them in a scene.
However, if I click on “Preview” or on “Publish”, or if I try to navigate from one scene to another one, then I have the wheel spinning forever, and nothing happens.
I cannot provide a link to a site, given that I’m almost unable to do anything: neither publish, nor create a usable draft visit, as I cannot add hotspots, or a second scene (each time wheel spinning).
I made a fresh install, without any plugin so as to avoid interactions, and I also cleared the browser cache, all this to no avail.
I have the same behaviour, regardless of the browser (Firefox, Edge, Chrome)
Any suggestion is welcome!
]]>[zotpress author="Grace Hu" highlight="Hu, G." title="year" sortby="date" order="desc" urlwrap="title" target="new"]
NOTE: When you are in WP Editor Mode, the plugin works fine and displays properly. But when you browse to the site normally it just shows the spinning wheel
]]>I’ve read most things on errors related to spinning wheels w woo commerce including this:
https://woocommerce.com/document/endless-loadingspinner-on-the-checkout-page/
So….
THEN:
All plugins and theme are up to date.
We’re using siteground hosting with a lot of caching.
I have been unable to replicate the problem. I don’t see any errors.
What else can I do for this customer? The transaction doesn’t seem to get logged anywhere that I’ve been able to find.
System report:
### WordPress Environment ###
WordPress address (URL): https://nettierocreative.com
Site address (URL): https://nettierocreative.com
WC Version: 7.5.1
REST API Version: ✔</img> 7.5.1
WC Blocks Version: ✔</img> 9.6.6
Action Scheduler Version: ✔</img> 3.5.4
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8
SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>
### Database ###
WC Database Version: 7.5.1
WC Database Prefix: qvu_
Total Database Size: 89.56MB
Database Data Size: 81.59MB
Database Index Size: 7.97MB
qvu_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
qvu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_actionscheduler_actions: Data: 2.05MB + Index: 0.92MB + Engine InnoDB
qvu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_actionscheduler_logs: Data: 1.31MB + Index: 0.59MB + Engine InnoDB
qvu_bpspro_arq_exclude: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_bpspro_arq_quarantine: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_bpspro_dbm_monitor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_bpspro_db_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_bpspro_folder_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_bpspro_login_security: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_bpspro_mscan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_bpspro_seclog_ignore: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
qvu_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
qvu_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
qvu_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_scheduled_tasks: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
qvu_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
qvu_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
qvu_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_options: Data: 7.38MB + Index: 0.41MB + Engine InnoDB
qvu_postmeta: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
qvu_posts: Data: 26.52MB + Index: 0.36MB + Engine InnoDB
qvu_redirection_404: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
qvu_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qvu_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_usermeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
qvu_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
qvu_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
qvu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qvu_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_wfconfig: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
qvu_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wffilemods: Data: 23.58MB + Index: 0.00MB + Engine InnoDB
qvu_wfhits: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
qvu_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_wfknownfilelist: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
qvu_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
qvu_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
qvu_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qvu_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
qvu_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qvu_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qvu_yoast_indexable: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
qvu_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qvu_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qvu_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qvu_yoast_prominent_words: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
qvu_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
### Post Type Counts ###
attachment: 268
custom_css: 2
et_footer_layout: 1
et_header_layout: 2
et_pb_layout: 37
et_template: 3
et_theme_builder: 1
event_listing: 90
event_organizer: 1
event_registration: 26
event_venue: 1
feedback: 1
mailpoet_page: 1
nav_menu_item: 14
page: 38
post: 3
product: 14
product_variation: 20
revision: 979
shop_coupon: 2
shop_order: 50
wp_global_styles: 1
### Security ###
Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>
### Active Plugins (28) ###
Divi Blog Extras: by Elicus – 2.6.5
BulletProof Security Pro: by AITpro – 17.1
Divi Blurb Extended: by Elicus – 2.2.6
Divi Image Hover: by Divizoom – 2.0.2
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Flexible Checkout Fields: by WP Desk – 3.5.7
Google Listings and Ads: by WooCommerce – 2.4.1
Site Kit by Google: by Google – 1.96.0
Imagify: by Imagify – Optimize Images & Convert WebP – 2.1.1
MailPoet: by MailPoet – 4.9.0
Redirection: by John Godley – 5.3.9
SiteGround Optimizer: by SiteGround – 7.3.1
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.5.2
Divi Supreme Pro: by Divi Supreme – 4.9.26
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2
WooCommerce Payments: by Automattic – 5.6.2
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce Square: by WooCommerce – 3.6.1
WooCommerce: by Automattic – 7.5.1
Yoast SEO Premium: by Team Yoast – 20.3
Yoast SEO: by Team Yoast – 20.3
WP Event Manager - Calendar: by WP Event Manager – 1.4.8
WP Event Manager - Event Recurring: by WP Event Manager – 1.4.4
WP Event Manager - Registrations: by WP Event Manager – 1.6.16
WP Event Manager: by WP Event Manager – 3.1.33
WP Mail SMTP: by WPForms – 3.7.0
WP Migrate: by WP Engine – 2.6.3
WP Rocket: by WP Media – 3.12.6.1
### Inactive Plugins (4) ###
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.14.0
SiteGround Security: by SiteGround – 1.4.1
Wordfence Security: by Wordfence – 7.9.1
WP Easy Pay (Free): by WP Easy Pay – 4.0.4
### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Must Use Plugins (2) ###
BPS Pro MU Tools: by AITpro – 17.0
WP Migrate Compatibility: by Delicious Brains – 1.3
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT
### WC Pages ###
Shop base: #815 - /shop
Cart: #816 - /cart
Checkout: #817 - /checkout
My account: #818 - /my-account
Terms and conditions: ❌</img> Page visibility should be public
### Theme ###
Name: Divi Child Theme
Version: 1.0
Author URL: https://skybridgestudio.com
Child Theme: ✔</img>
Parent Theme Name: Divi
Parent Theme Version: 4.20.2
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ✔</img>
### Templates ###
Overrides: –
### Subscriptions ###
WCS_DEBUG: ✔</img> No
Subscriptions Mode: ✔</img> Live
Subscriptions Live URL: https://nettierocreative.com
Subscriptions-core Library Version: 5.5.0
Subscription Statuses: –
WooCommerce Account Connected: ❌</img> No
### Store Setup ###
Country / State: United States (US) — Massachusetts
### Subscriptions by Payment Gateway ###
### Payment Gateway Support ###
Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
### Square ###
Environment: Production
Tokenization Enabled: –
Debug Mode: Off
### Admin ###
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
Daily Cron: ✔</img> Next scheduled: 2023-03-28 16:04:30 -04:00
Options: ✔</img>
Notes: 90
Onboarding: skipped
### WooCommerce Payments ###
Version: 5.6.2
Connected to WPCOM: Yes
Blog ID: 204768758
Account ID: acct_1LXVaY2E5iKdiDkG
### Action Scheduler ###
Complete: 2,978
Oldest: 2023-02-24 13:51:53 -0500
Newest: 2023-03-27 14:30:47 -0400
Failed: 38
Oldest: 2023-01-30 10:25:20 -0500
Newest: 2023-03-27 14:19:28 -0400
Pending: 5
Oldest: 2023-03-27 14:31:42 -0400
Newest: 2023-04-02 21:04:22 -0400
### Status report information ###
Generated at: 2023-03-27 14:31:48 -04:00
Any help you can offer on this would be much appreciated.
Cheers, Beatty
]]>We’ve had a bunch of reports of our contact forms not working and upon testing we can reproduce the ‘spinning wheel of doom’ around 60-70% of the time. We’ve tested on various devices, networks and browsers and there doesn’t seem to be any consistency. Our website is quite outdated but this problem is a new development.
I did not setup the website as I’ve only been with the company a year or so, it’s managed and hosted by a third party company that is reluctant to go over this stuff as they’re pressing us to purchase a new website from them. I’ve read about disabling the plugins and theme but with it being an active eCommerce site I am hesitant to do so.
I would prefer not to change plugins so any help would be appreciated.
WordPress: 5.7.2
PHP: 7.0.33-55
Cloudflare installed
Plugins installed:
– Advanced Custom Fields
– Akismet Anti-Spam
– Contact Form 7
– Contact Form DB
– Custom Post Type UI
– Digg Digg
– Disable Gutenberg
– Easy WP SMTP
– Edit Author Slug
– Extra User Details
– Invisible reCaptcha
– NextScripts: Social Networks Auto-Poster
– PhastPress
– Super Page Cache for Cloudflare
– Title Remover
– UpdraftPlus – Backup/Restore
– Velvet Blues Update URLs
– Wordfence Security
– WP User Avatar
– Yoast SEO
I tried a number of solutions from the internet. Also another contact plugin did not work.
By best guess I thought, there might be a conflict with the tag “email” of the built in contact form of the theme and the contact form 7 tag “email”.
Finally I could solve the problem with the following steps:
1. I modified the contact-form.php of the theme. I modified several locations calling up the tag “email” to “your-email”.
2. The tag “email” was also referred by the internal settings template “Theme Options –> Contact Form” of the theme. I deleted the tag in this template.