Brock, Dan Cameron
Right now I am feeling really disappointed.
I have received, as did the rest of your clients an email from Dan Cameron developer of Sprout invoices. Although huge potential the service you guys have given so far, has been abysmal. I have sent you an email 7 days ago and have yet to receive any feedback.
I mentioned to you that I was going,”live” with a client website and needed various issues resolved. I had to go it alone and paid full a stack developer to create a workaround to get things rolling naturally I was not impressed.
Please understand when people invest in your product they not only pay for it but they spend hours of their time and money on setting things up. The least you guys can do is answer your client queries.
I am now sitting with a live website that does not work.
My Issue is as follows.
When registering for a service the following message is displayed on the HTML Estimate as follows
An embedded page at checkout.stripe.com says
Stripe Checkout can’t communicate with our payment processor because the API key is invalid. Please contact the website owner or [email protected].
I have spoken to Stripe who has said the problem sits with Sprout. For your interest I am not even able to get to the Stripe payment checkout to enter the card details.
I have sent a request for assistance to Sprout Support but get an automated email letting me know you are all off from the 5th to the 19th.
Dan if you see this message please I urge you to get hold off me so that I can sort this issue out Urgently.
Mike
Alana of Sprout Invoices and I have now been working together for a few weeks to resolve some invoicing glitches on one of my client’s sites. It has been an absolute joy to work with Alana who has really gone above and beyond to create a solution that works. I know that every plugin has a few glitches but if your willing to work it out it’s amazing what you can achieve. I am really happy with the result. I am looking forward to working further with Sprout Invoices in the future. Thank you, Alana and Sprout.
]]> How do I get the amount (only) of the latest payment received?
When I made entered the payment received as 70 in admin :
In ‘Invoice Paid Notification‘ :
[payment_total] gives me 1st payment made to the invoice i.e. ?50.00 AND
[invoice_payments_list] gives me “Admin Payment: ?70.00 on August 29, 2019\n” Email received
and
In ‘Payment Received Notification‘ :
[payment_total] gives me latest payment made to the invoice i.e. ?70.00 Email received
I dont understand how a same shortcode gives different value at diff places.
Please, tell if I am getting wrong.
Regards
Prashant…
I added this code in code snippet next moment it started showing this
”
Fatal error: Uncaught Error: Class ‘SI_Invoice’ not found in /home/h7cc1beh25ov/public_html/wp-content/plugins/code-snippets/php/snippet-ops.php(361) : eval()’d code:5 Stack trace: #0 /home/h7cc1beh25ov/public_html/wp-content/plugins/code-snippets/php/snippet-ops.php(361): eval() #1 /home/h7cc1beh25ov/public_html/wp-content/plugins/code-snippets/php/snippet-ops.php(450): execute_snippet(‘// create the p…’, 13) #2 /home/h7cc1beh25ov/public_html/wp-includes/class-wp-hook.php(286): execute_active_snippets(”) #3 /home/h7cc1beh25ov/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #4 /home/h7cc1beh25ov/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #5 /home/h7cc1beh25ov/public_html/wp-settings.php(394): do_action(‘plugins_loaded’) #6 /home/h7cc1beh25ov/public_html/wp-config.php(104): require_once(‘/home/h7cc1beh2…’) #7 /home/h7cc1beh25ov/public_html/wp-load.php(37): require_once(‘/home/h7cc1beh2…’) #8 /home/h7cc1beh25ov/public_html/wp-admin/admin.php(34): require_onc in /home/h7cc1beh25ov/public_html/wp-content/plugins/code-snippets/php/snippet-ops.php(361) : eval()’d code on line 5
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
How to solve this?
Regards
Prashant…
]]>While making my first estimate, it showed me this error… can’t understand the error. please, help…
Regards
Prashant…
Warning: A non-numeric value encountered in /home/h7cc1beh25ov/public_html/wp-content/plugins/sprout-invoices/models/Estimate.php on line 592
Warning: A non-numeric value encountered in /home/h7cc1beh25ov/public_html/wp-content/plugins/sprout-invoices/models/Estimate.php on line 592
Warning: Cannot modify header information – headers already sent by (output started at /home/h7cc1beh25ov/public_html/wp-content/plugins/sprout-invoices/models/Estimate.php:592) in /home/h7cc1beh25ov/public_html/wp-includes/pluggable.php on line 1251
Warning: Cannot modify header information – headers already sent by (output started at /home/h7cc1beh25ov/public_html/wp-content/plugins/sprout-invoices/models/Estimate.php:592) in /home/h7cc1beh25ov/public_html/wp-includes/pluggable.php on line 1254
]]>But I noticed that I had few contents like a logo on the (sprout) invoices and estimates are removed. I tried adding another logo from the gallery to the desired setting but still its now working.
please, help me find the solution.
Regards
PRashant…
]]>Thanks
Prashant..
Also, before writing this review, I’ve posted a support ticket and it has been over 2 days and still no response from the dev team. This just shows gross incompetence of the author or the dev team. Just don’t waste your time on this.
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