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Form not submitting

rumkosteve — Thu, 12 Sep 2024 09:07:20 +0000

Hi all. When someone submits a completed form on the site, the wheel just spins and the form doesn’t submit. When I try and save updates to the form in the back end, I get the same thing. Anyone know how to fix this?

Thanks.

Form Submission Error

PRABIN M — Tue, 26 Mar 2024 10:47:06 +0000

Hi all,
We face a form submission error on one of our client’s sites and This issue has been on hiatus for some time now. When they enter the data and click on the submit button, the form shows the “The form was unable to submit. Please contact the site administrator.” message.

Also, a specific Mac device (macOS Sonoma 1600×1200 – Safari 17 to be exact) shows the error “Google ReCaptcha verification failed, please try again later” message even though the ReCaptcha option didn’t turn on in the form.

Can anyone know why this happening?

Your submission failed because of an error.

lepikhinss — Tue, 20 Feb 2024 07:01:48 +0000

For almost a year, everything was working, but now it is not. The following error message is shown upon filling out the form and clicking the Submit button: “Your submission failed because of an error.” Nothing has been changed on the website. The complete website troubleshooting, including PHP, has been performed with the hosting provider’s help.
MC4WP Other Debug Log does not show any error. Or anything at all.
When I am testing with my e-mail address, everything is working correctly, but any other e-mail entered returns a failed submission.

Cannot submit Form if an error is corrected but can submit if no errors are made

Bran — Sun, 18 Jun 2023 22:15:00 +0000

Hello,

The form on our website cannot be submitted if someone makes an error when filling it and fixes it. If they make a mistake and the validation detects this, the only way for them to submit the form is to refresh the page, fill in the form from scratch without errors, and only then can they proceed to pay and the form be submitted correctly.

Hope you can help. Thank you.

Intermittent “Form Cannot Be Submitted” Error, and No Email Notifications

dennisxrich — Fri, 09 Jun 2023 06:31:08 +0000

Hi,

I’m seeking help for an issue that only just started and I don’t know why it started in the first place. The last major change that took place on the website is the developers logging in to resolve something, and in doing so, I believe they created a child theme.

Now, there is an intermittent issue where sometimes form submissions don’t complete, with an error that goes on to say “contact the administrator.” In addition, email notifications are not working when forms do go through.

I tried to find a solution under, but when it came to Cache topics, I couldn’t find anything particularly for the Sucuri Plugin, which is the only security plugin installed with a cache feature. Otherwise, I’ve been flushing the Cache on the WordPress dashboard to no avail.

Any insight into what’s going on and how to fix it?

Thank you!

Error happens

ylyas — Mon, 08 Aug 2022 09:28:15 +0000

The form was working good.
Now I am setting GTM to mysite and setting the goals. And for checking I had to enter mysite again and again and submit my form several times. And then this error happened.
Then on my admin panel I saw this notification

Now every time this error happens when I try to submit the form.

There is also this message at plugin’s admin panel:

Mailer: Other SMTP
SMTP Error: The following recipients failed: [email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits
[email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits
[email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits

I see the word “quota limits”. Maybe it is because of some limitations for form submissions?

If it is so how can I see limitations info?

Are there really limitations? If it is so why there are limitations? Soon there will be many traffic on my site and there will be many submissions. Why limitations are there?

How to solve it?

Unable to submit; date format error – Ninja Forms 3.6.9)

mawebmaster — Fri, 06 May 2022 05:36:01 +0000

Some applicants are unable to submit forms because of an error saying “Please enter a valid date!”

The form is set up to automatically input the current date in YYYY/MM/DD format. Even selecting it in the pop up calendar in the field creates the same issue.

I was told at the end of March that Ninja Forms engineers were working on fixing it. In the meantime, it was recommended that I downgrade to Ninja Forms 3.6.7, which I have done for over a month.

When might we expect an update to repair this basic function?

Contact form submission error

Mazed — Mon, 01 Nov 2021 17:46:26 +0000

Hi,

I hope someone can help me with the following error: “There was an error trying to send your message. Please try again later.”

It comes when we try to submit a form. Kindly advise how to fix this. Many thanks

Error on submission

Laura Yeffeth — Sun, 16 Aug 2020 12:57:24 +0000

I am receiving an intermittent error when submitting this form. The error is: There was a problem with your submission. Please go back and try again.

This started after updating to version 1.6.1. I updated the plugin to the latest version (1.6.2.2) but the error remains.

Can you look into this?

Submit button not working

tanmoyweb — Fri, 03 Apr 2020 06:11:19 +0000

Hi,
I have 4 forms in the aforementioned site. 3 forms are working normally as expected but this one is not working. The submit button is always staying disabled even after I filled up all the necessary fields.
If I manually remove the “disabled” from the button, then it is working normally.
Can you please take a look at the page & let me know what the issue is & how to fix that?