I’ve tried the following under Behavior:
1. Method – Page Reload is checked
2. Rendering – Prevent page caching on form pages is checked
With the last update, I’m guessing, (around July 7th) the popup still opens and shows my Gravity Forms form (via shortcode) but when the submit button is clicked there’s a quick “processing swirl icon” and then the popup closes but the form never submits and the notification message isn’t displayed. I have tested the form by placing it on the page not in a popup and it works correctly. It only doesn’t work in the popup. How can I fix this? It’s costing me lots of donations that aren’t being submitted.
]]>The form has no errors internally or externally.
I am at a complete loss as to what I’m doing wrong.
I would greatly appreciate any help.
Thank you!
Paula
I love caldera forms, it’s very simplistic and advanced at the same time.
I do have a problem, forms are not submitting on mobile. Its works perfect on a desktop, but on mobile it just keeps loading. More people having the same problem?
]]>However, though the user may believe the form has never been entered, in fact, their submission appears in the wp db in the backend.
Therefore, why can’t you program having the form redirect to a separate page showing that the application has been received, like a standard contact form?
Otherwise, can you help root cause the issue and fix? Thank you.
]]>