Any help anyone can offer will ne much appreciated.
]]>I would be very grateful if someone could tell me why this is happening or how to fix it!
]]>Thank you so much!
Kind regards, Charlie
configure_addresses
function in wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Helper/WooCommerceOrderCreator.php
after order creation. The $billing_address
data is mostly empty, and the billing information entered is appearing in $shipping_address
. This issue occurs even when users enter different billing and shipping addresses. If the same address is used for both, the billing address remains empty.Thanks for your help !
I have been trying to download the tax report for several weeks. A pop-up indicates that the report will be sent by email but I never receive it.
However, when I try to do the same for the current month the report is directly downloaded
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.2.3
Legacy REST API Package Version: L’extension Legacy REST API n’est pas installée sur ce site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: ❌ 6.6.1 - Une nouvelle version de WordPress est disponible (6.6.2)
WP Multisite: –
WP Memory Limit: 2 Go
WP Debug Mode: ✔
WP Cron: ✔
Language: fr_FR
External object cache: ✔
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 8.1.27
PHP Post Max Size: 2 Go
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 10.11.8-MariaDB-cll-lve
Max Upload Size: 2 Go
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 698
cms_block: 30
customize_changeset: 1
e-landing-page: 1
elementor_library: 11
elementor_snippet: 4
lws-wre-event: 6
lws-wre-pool: 1
lws-wre-unlockable: 1
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 84
page: 36
portfolio: 9
post: 36
product: 75
product_variation: 108
revision: 1155
shop_coupon: 41
shop_order: 170
shop_order_refund: 8
tribe_events: 1
tribe_venue: 1
wcsag_review: 5
woodmart_sidebar: 1
woodmart_size_guide: 1
wp_block: 1
wp_global_styles: 2
wp_navigation: 1
wpcf7_contact_form: 1
wpforms: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (26) ###
Tarification dynamique avancée pour WooCommerce: par AlgolPlus – 4.8.3
Colissimo shipping methods for WooCommerce: par Colissimo – 2.1.0
Contact Form 7: par Takayuki Miyoshi – 5.9.8
Elementor Pro: par Elementor.com – 3.23.3
Elementor: par Elementor.com – 3.23.4
Facebook for WooCommerce: par Facebook – 3.2.8
Turn Yoast SEO FAQ Block to Accordion: par WPHowKnow – 1.0.6
GIF Master - Awesome GIFs with Giphy and Tenor: par Deepak Khokhar
Surender Devadmin – 1.0.1
Google for WooCommerce: par WooCommerce – 2.8.5
Site Kit by Google: par Google – 1.135.0
LiteSpeed Cache: par Technologies LiteSpeed – 6.5.0.2
Loco Translate: par Tim Whitlock – 2.6.11
MC4WP : Mailchimp pour WordPress: par ibericode – 4.9.15
Maintenance WordPress: par Saipafo – 0.19
Mondial Relay - InPost - WordPress: par Rodolphe Cazemajou-Tournié – 5.2
Product Pre-Orders for Woocommerce: par VillaTheme – 1.2.5
Redirection: par John Godley – 5.5.0
Slider Revolution: par ThemePunch – 6.6.20
Woocommerce - Guaranteed Reviews Company: par Société des Avis Garantis – 1.2.6
WooPayments: par Woocommerce – 8.1.1 (une mise à jour de la version 8.2.1 est disponible)
WooCommerce: par Automattic – 9.2.3 (une mise à jour de la version 9.3.1 est disponible)
Woodmart Core: par – 1.0.42
MyRewards: par Long Watch Studio – 5.4.0.1
Yoast SEO: par L’équipe Yoast – 23.4
WP Mail SMTP: par WP Mail SMTP – 4.1.1
Custom Product Tabs for WooCommerce: par Code Parrots – 1.8.5
### Inactive Plugins (5) ###
Cost of Goods for WooCommerce: par WPFactory – 3.4.9
The Events Calendar: par The Events Calendar – 6.6.3
Trusted Shops Easy Integration for WooCommerce: par vendidero – 2.0.3
Up2pay e-Transactions: par Up2pay e-Transactions – 3.0.3
WooCommerce Customer/Order/Coupon CSV Import Suite: par SkyVerge – 3.12.0
### Dropin Plugins () ###
object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)
### Must Use Plugins (1) ###
Elementor Safe Mode: par Elementor.com – 1.0.0
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 jours
Level threshold: –
Log directory size: 88 Ko
### WC Pages ###
Base de la boutique: #47 - /shop/
Panier: #706 - /panier/ - Contient le code court [woocommerce_cart]
Commander: #707 - /commander/ - Contient le code court [woocommerce_checkout]
Mon compte: ❌ La page ne contient pas le code court [woocommerce_my_account].
Conditions générales de vente et d’utilisation: #686 - /cgv/
### Theme ###
Name: Woodmart Child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 7.6.0
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ✔
### Templates ###
Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php version 7.1.0 est obsolète. La version du noyau est 9.2.0
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php version 7.0.1 est obsolète. La version du noyau est 9.2.0
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product-reviews.php
woodmart/woocommerce/single-product.php
Outdated Templates: ❌
Apprenez comment mettre à jour
### WooPayments ###
Version: 8.1.1
Connected to WPCOM: Oui
WPCOM Blog ID: 218944912
Account ID: acct_1Or1s5FozD82XtJF
Payment Gateway: Activé
Test Mode: Désactivé
Enabled APMs: card,bancontact
WooPay: Non éligible
Apple Pay / Google Pay: Activé (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Activé
Auth and Capture: Activé
Documents: Activé
Logging: Désactivé
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-09-18 12:50:54 +02:00
Options: ✔
Notes: 150
Onboarding: completed
### Action Scheduler ###
Annulé: 8
Oldest: 2024-08-19 22:48:35 +0200
Newest: 2024-09-16 18:09:10 +0200
Terminé: 1 261
Oldest: 2024-08-18 11:05:18 +0200
Newest: 2024-09-18 10:17:33 +0200
échoué: 512
Oldest: 2023-05-12 17:26:04 +0200
Newest: 2024-08-06 11:44:02 +0200
En attente: 5
Oldest: 2024-09-18 14:01:26 +0200
Newest: 2024-09-19 05:00:00 +0200
### Status report information ###
Generated at: 2024-09-18 10:50:50 +02:00
]]>System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.2.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_CA
External object cache: ✔
### Server Environment ###
Server Info: Unit/1.32.1
PHP Version: 8.1.29
PHP Post Max Size: 148 MB
PHP Time Limit: 180
PHP Max Input Vars: 10000
cURL Version: 7.88.1
OpenSSL/3.0.13
SUHOSIN Installed: –
MySQL Version: 8.0.32
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 265
blocks: 1
custom_css: 5
customize_changeset: 1
elementor_library: 1
nav_menu_item: 15
page: 18
post: 1
product: 13
product_variation: 7
revision: 3
shop_coupon: 1
shop_order_placehold: 7
tec_tc_attendee: 153
tec_tc_order: 103
tec_tc_ticket: 4
tribe_events: 7
tribe_organizer: 2
tribe_venue: 3
ux_template: 3
wc_order_status: 8
wp_block: 2
wp_global_styles: 6
wp_navigation: 5
wp_template: 2
wp_template_part: 2
wpcf7_contact_form: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (20) ###
Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.10.0
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Event Tickets Plus: by The Events Calendar – 6.0.2
Event Tickets: by The Events Calendar – 5.13.2
Site Kit by Google: by Google – 1.134.0
Nextend Social Login: by Nextendweb – 3.1.14
NotificationX: by WPDeveloper – 2.8.13
Ocean Extra: by OceanWP – 2.3.0
The Events Calendar: by The Events Calendar – 6.6.3
Variation Swatches for WooCommerce: by CartFlows – 1.0.10
Challan - PDF Invoice & Packing Slip for WooCommerce: by WebAppick – 3.7.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0
Google Analytics for WooCommerce: by WooCommerce – 2.1.6
WooCommerce Order Status Control: by SkyVerge – 1.16.0
WooCommerce Order Status Manager: by SkyVerge – 1.15.3
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.6
WooCommerce Shipping & Tax: by WooCommerce – 2.8.0
WooCommerce: by Automattic – 9.2.3
Integration for WooCommerce and QuickBooks: by CRM Perks – 1.2.9
YITH WooCommerce Wishlist: by YITH – 3.37.0
### Inactive Plugins (0) ###
### Dropin Plugins () ###
object-cache.php: Object Cache Pro (Drop-in)
### Must Use Plugins (2) ###
Managed WooCommerce Stores: by – 0.44.10
Object Cache Pro (MU): by Rhubarb Group – 1.21.2
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: GoDaddy\WordPress\MWC\Core\Features\Commerce\Orders\WooCommerce\OrderDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 7 days
Level threshold: –
Log directory size: 21 KB
### WC Pages ###
Shop base: #596 - /shop-2/
Cart: #597 - /cart-2/ - Contains the [woocommerce_cart] shortcode
Checkout: #598 - /checkout-2/ - Contains the [woocommerce_checkout] shortcode
My account: #599 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Flatsome
Version: 3.18.4
Author URL: https://uxthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: flatsome/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php version 8.6.0 is out of date. The core version is 8.8.0
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/cart/mini-cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/order-received.php version 8.3.0 is out of date. The core version is 8.8.0
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0
flatsome/woocommerce/myaccount/navigation.php version 3.0.0 is out of date. The core version is 9.0.0
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
Outdated Templates: ❌
Learn how to update
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-09-05 20:26:30 +00:00
Options: ✔
Notes: 11
Onboarding: completed
### Action Scheduler ###
Complete: 71,277
Oldest: 2024-08-05 20:01:05 +0000
Newest: 2024-09-04 22:08:00 +0000
Failed: 485
Oldest: 2024-02-18 23:43:20 +0000
Newest: 2024-09-03 04:05:20 +0000
Pending: 7
Oldest: 2024-09-04 22:09:58 +0000
Newest: 2024-09-05 04:57:52 +0000
### Status report information ###
Generated at: 2024-09-04 22:09:06 +00:00
I am struggling to get taxes to be applied to my ticket sales in our checkout cart. If you are signed in with an address connected to the account taxes will be applied. If you put a normal product in your cart and check out it still offers taxes. My product works with taxes if it is a downloadable product only and not a virtual product, but I cannot seem to go more than a few minutes before the system automatically adds virtual product to the product details and taxes then no longer show up again. Unless you have an account and a shipping address set up taxes do not show up for our pants show ticket products. I know I could just require people to register and set up a shipping address but I don’t want to do that. I want to have taxes to applied to my downloadable product and for it to stop thinking its a virtual product. I just want to be able to sell tickets from our products section and have taxes be applied at check out as they normally are. Our tax settings are automated with the woocommerce shipping and tax plugin. How can I resolve this? Thank you!
]]>I have just set up woocommerce, and I have enabled local pickup for costumers in norway (or oslo, a little unsure of how it works).
but when i try to buy a product, the only option is the flat rate shipping, that i have also set up.
i notice that the setup page says: When enabled, local pickup will appear as an option on the block based checkout. But what does that mean?? Is block based checkout something that i have to enable? I cannot find anything about it.
Also: taxes. Are these so that taxes are calculated for the costumer when checking out? I have a handful of international costumers and usually i just ship the objects and write content and value on the package. Is the tax option for collecting import taxes in advance?
]]>As suggested in a previous thread, nothing worked here: https://www.ads-software.com/support/topic/change-vat-text-in-invoice/
2. The recommended plugin in the previous thread is outdated and unmaintained: https://www.ads-software.com/plugins/rename-vat-to-gst-for-woocommerce/
3. The WooCommerce PDF Invoices & Packing Slips plugin is awesome in customizing the invoices at no cost, but even that did not worked in changing the tax name from VAT to GST.
]]>