I’ve been having a mysterious issue for months on a dance-class site where occasionally the short description would disappear, seemingly randomly — and FINALLY worked out what caused it today. It’s caused by the “Woo” app.

Use case:
I’m using this snippet to show woocommerce product attributes through a shortcode: https://pastebin.com/rPKQx1uR

My short description looks like this:

[icon name="shoe-prints" prefix="fas"] [display_attribute attribute="recommended-age"]
[icon name="calendar-day" prefix="fas"] [display_attribute attribute="day"], [display_attribute attribute="time-of-day"]
[icon name="star" prefix="fas"] [display_attribute attribute="level"]
[icon name="user" prefix="fas"] [display_attribute attribute="instructor"]
[icon name="door-open" prefix="fas"] [display_attribute attribute="room"]
[icon name="money" prefix="fa"] Price: $500 for full season

It looks like this when working as expected: https://imgur.com/1rsTruj
It looks like this when the bug occurs: https://imgur.com/t1n0ZAS

Steps to reproduce:
Step 1: Create product using shortcodes like above in the short description
Step 2: Save product
Step 3: Open “Woo” iPhone App and change anything – e.g. stock and press ‘save’
Step 4: (Bug) The short description has now been reduced to what you see in attached screenshot

Is there anything in the snippet I’m using that is causing errors in the Woo app leading to text being thrown away?

Site health info here: https://pastebin.com/dHM7hzxF

I am adding a “note” shortcode with text and saving it. But after a few minutes, even after I save it a few times, the text content keeps disappearing even after by blog post is live which is very inconvenient.

However, The nicest way to show this in my opinion would be two put the answers in 2 columns. I’m trying to use CSS to get the questions in those 2 columns but I can’t get it to work.

I don’t know if trying this the right way, so any advice would be greatly appreciated. Also I’m currently on the free version, but I want to go for the paid version anyway if I can get everything to work so if you can recommend an add on to get what I want that’s fine as well.

I have been experiencing my text disappearing while editing or uploading a blog article in WordPress 4.0.1. This started happening in the last 3 weeks.

All the wording disappears in the text area. If I highlight the text, some times I can see it but other times there is simply just a white background.

I also noticed that when I Preview or Update the blog article, the text is prone to disappearing as well.

It means I can’t edit the blog since I am unable to see the text.

Any suggestions on how to fix this issue?

Thanks

Tony

I try to type:

Saving doesn’t take a financial expert. Most of us live from paycheck to paycheck.

I click “Save Draft” or “Publish” and I am returned to the text box however it only reads:

Saving doesn

At first I thought the apostrophe must be throwing it off. However I can type and save letter by letter and the content will truncate at a random point. This happens with any content I try to publish.

I did the htaccess to disable mod_security and that did not work. I switched themes to the default and it did not work. I disabled and renabled all plugins. Renamed the plugin folder via FTP. Uploaded to a different server – still having the problem. Nothing seems to be working!!

I have a quite heavily modified theme and wordpress install that took me months to get right – I really do not want to start over. Someone please help!